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Centratel Reviews
Updated Jun 11, 2021
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Found 10 of over 10 reviews
96% Recommend to a Friend
90% Approve of CEO
Found 10 of over 10 reviews
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Sam Carpenter & Sam Kirkaldie
9 Ratings
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- English (10 reviews)
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Ask a Question- Current Employee, more than 3 years★★★★★
Great place to work!
Jun 11, 2021 - Anonymous Employee in Bend, ORRecommendCEO ApprovalBusiness OutlookPros
-A supportive environment with advancement opportunities. -Management team has an open door policy. -Pay is excellent for similar jobs in my area. -Communication is giving in a timely manner.
Cons
With most employees working remotely, it can be tough to get to know them better.
Continue reading - Current Employee, more than 1 year★★★★★
Pros
I enjoy my co-workers and having a good network of people to work with. I take great pride in my work and I work hard at improving my skills. Centratel has a great leadership team that are there when I need them. If you are driven and want to move up within the company they do have opportunities.
Cons
No cons to mention at this time.
Continue reading - Current Employee★★★★★
Pros
The people are welcoming and friendly. I like that my schedule is the same throughout the year, this allows me to schedule and plan time off. The bonus structure is great and is obtainable.
Cons
The callers are not always nice, this can be stressful at times.
Continue reading - Current Employee★★★★★
Great Company with Great Benefits
Jul 30, 2018 - Anonymous EmployeeRecommendCEO ApprovalBusiness OutlookPros
- Set schedule (shift bids only once a year) - Generous bonus program that is actually obtainable - PTO - Health and vision insurance 100% paid - IRA plan that Centratel matches up to 3% - Catered Holidays - Coffee Mondays/Thursdays - Amazing co-workers
Cons
I do not have any cons to list. You will not regret being a part of the Centratel team!
- Current Employee, more than 3 years★★★★★
Centratel is a great place to work and to start a career.
Oct 30, 2018 - Anonymous Employee in Bend, ORRecommendCEO ApprovalBusiness OutlookPros
Great benefits, Bonusing program, great staff and paid time off.
Cons
A lot of information to learn, hard attention to detail, working hours are rough for most new operators
- Former Employee, less than 1 year★★★★★
Pretty good place to work overall. I would have stayed if I had not moved out of state.
Mar 1, 2020 - Telephone Operator in Bend, ORRecommendCEO ApprovalBusiness OutlookPros
Set schedule, great people and work atmosphere, great benefits,
Cons
Call volumes and metrics but this is true of any call center.
- Current Employee★★★★★
Fast paced with potential to advance
Mar 16, 2018 - Anonymous Employee in Bend, ORRecommendCEO ApprovalBusiness OutlookPros
Benefits 100% paid health insurance for full-time employees Consistent schedules Friendly, fun staff Pay with bonuses (which you can actually get) Short calls
Cons
Working holidays Sometimes the callers can be pretty rude
- Former Employee, more than 1 year★★★★★
Administration writes in all the positive reviews
Jan 6, 2020 - Telephone Service Representative in Bend, ORRecommendCEO ApprovalBusiness OutlookPros
It’s a paycheck. Most of the TSR’s are nice to work with.
Cons
Administration is a joke! They are difficult to work, since they don’t care for their employees. The stress of answering call and taking a message in 2 minutes or less can be overwhelming. If callers are belligerent, rude, vulgar, or negative you must keep a level tone otherwise your automatically fired. They care more about their clients then their employees. Hence the large turn over rate. That is why they are constantly hiring.
Continue reading - Current Employee★★★★★
Pros
Friendly environment and great pay.
Cons
No cons to list. I enjoy working here.
- Former Employee★★★★★
Pros
The only pro reason working at Centratel was earning a paycheck
Cons
The owner and the micromanagement is very sketchy
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