Centric Consulting Reviews

Pros

• Private ownership - Centric is a privately-held organization with no external investors or stakeholders. Being privately-held gives us the freedom to be flexible and dynamic to ensure employee and client satisfaction, as opposed to being focused on hitting internal growth and profitability goals that can, at times, conflict with what’s in the best interest of our employees and clients. We are beholden only to our clients and our employees, and have built a firm focused on providing an unmatched experience solely to these two stakeholder groups. • Employee Retention - Centric has never had a reduction in force (RIF) or layoff in the history of the firm, underscoring our commitment to our employees. Centric’s annual turnover rate has been in the single digits since the inception of the firm. Centric conducts an annual Employee Satisfaction survey, and our employee Net Promotor Score (NPS) has averaged 52 over the past three years (50 is considered excellent and 70 is considered world class). • Long Term Client Partnership - Centric’s client Net Promoter Score has averaged 65 over the past three years and is a strong testament to our focus on Delivery Excellence and providing our clients with an unmatched consulting experience. Nine out of 10 clients select Centric to perform additional work after the completion of our first project.