Centrica Reviews | Glassdoor

Centrica Reviews

Updated December 3, 2018
192 reviews

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3.2
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Centrica Chief Executive Iain Conn
Iain Conn
61 Ratings

Employee Reviews

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Pros
  • "Flexibility/ good work life balance policies" (in 36 reviews)

  • "Flexible working conditions, CPD opportunities and internal opportunities for growth" (in 13 reviews)

Cons
  • "Appalling decision making - nobody capable of making decisions or wanting to" (in 6 reviews)

  • "Career progression and development isn't great anymore" (in 4 reviews)

More Pros and Cons

  1. Helpful (1)

    "Could of been better"

    StarStarStarStarStar
    Former Employee - Executive Assistant in Houston, TX
    Former Employee - Executive Assistant in Houston, TX

    I worked at Centrica full-time (Less than a year)

    Pros

    Reasonable work life balance and benefits.

    Cons

    Poor company performance, lack of alignment among business units, layoffs


  2. Helpful (1)

    "HR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Centrica full-time

    Pros

    Flexibility to work remotely and free Starbucks coffee

    Cons

    Frustration with inexperienced managers, tons of clunky change

    Advice to Management

    Promote managers with proven experience; not just someone who sounds good or someone who worked from your previous company

  3. Helpful (1)

    "Sales Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager
    Current Employee - Sales Manager
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Centrica full-time (More than a year)

    Pros

    Pay is above average.
    Technology is sound.

    Cons

    Not sure management understands the US marketplace.

    Advice to Management

    Align sales management with actual conditions in the market.


  4. Helpful (2)

    "All change - not for the better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Director in Windsor, South East England, England (UK)
    Former Employee - Senior Director in Windsor, South East England, England (UK)
    Doesn't Recommend
    Negative Outlook

    I worked at Centrica full-time (More than 3 years)

    Pros

    The salary and work environment at the Head Office are good. There is a gym, an on site canteen and plenty of good people working there. It is exciting to work in a changing environment and if you get the right department / boss it's fantastic.

    Cons

    The culture is on a downward spiral. Iain Conn's strategy to earn the right to win sounded cheesy but was right. Sadly, the execution had been poor and the increased pressure on management has resulted in poor leadership, even bullying in some areas.

    Advice to Management

    Live by the values you have created. Review the organisational design again, remove the senior positions that should be redundant as they a re duplicated or not needed, reward lower level employees better and focus on the customer like British Gas used to.


  5. Helpful (1)

    "Too bad, could've been a great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Centrica full-time (More than 3 years)

    Pros

    A really great group of people who are tying their best despite challenges in operating funds and virtually no capital funding.

    Cons

    Poor communication with employees has lead to toxic work environment. Most employees were actively looking for new work at my departure.

    Advice to Management

    Now as a new company in Canada, unless you make some changes to how the environment in managed you will continue to lose your best people.


  6. "Supportive and Full of Opportunities"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Centrica full-time

    Pros

    Care & support network for employees is incredible.

    Cons

    None that I have experienced so far.


  7. Helpful (1)

    "Promises so much delivers so little."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Electrician
    Current Employee - Electrician
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Centrica full-time (More than 10 years)

    Pros

    Good pension scheme that's about it.

    Cons

    Limited promotional prospects
    Totally inept management

    Advice to Management

    Try not to treat your experienced and skilled staff like children.

  8. "Customer Care Professional"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Centrica full-time

    Pros

    They pay on time and support you during serious ilness

    Cons

    None - yet but will update if they appear


  9. "Great people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Procurement Manager in London, England (UK)
    Current Employee - Procurement Manager in London, England (UK)
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Centrica full-time (More than 5 years)

    Pros

    The people are great - really supportive and good bunch
    Opportunity to move around different areas within the business

    Cons

    Constant (sometimes confusing) change
    Still need to get better at embracing smart working

    Advice to Management

    Look after the people - they are your greatest asset!


  10. "Wonderfull place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Forecast Analyst in Staines, England (UK)
    Current Employee - Forecast Analyst in Staines, England (UK)
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Centrica full-time (Less than a year)

    Pros

    Flexible environment
    great management
    lovely office
    a lot of benefit

    Cons

    Hot desk policy
    A lot going on at the same time

    Advice to Management

    Keep up with the good job