Centrica Reviews | Glassdoor

Centrica Reviews

Updated July 11, 2018
168 reviews

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3.5
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Approve of CEO
Centrica Chief Executive Iain Conn
Iain Conn
51 Ratings

168 Employee Reviews

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Pros
  • "Flexibility/ good work life balance policies" (in 35 reviews)

  • "Flexible working conditions, CPD opportunities and internal opportunities for growth" (in 12 reviews)

Cons
  • "Appalling decision making - nobody capable of making decisions or wanting to" (in 6 reviews)

  • "Culture of favoritism, bad financial reward for doing a good job, lack of communication on company strategy" (in 3 reviews)

More Pros and Cons

  1. "Could of been better"

    StarStarStarStarStar
    Former Employee - Executive Assistant in Houston, TX
    Former Employee - Executive Assistant in Houston, TX

    I worked at Centrica full-time (Less than a year)

    Pros

    Reasonable work life balance and benefits.

    Cons

    Poor company performance, lack of alignment among business units, layoffs


  2. "Good Company with Good Opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Centrica full-time

    Pros

    Excellent Work-Life Balance
    Good opportunities to move around the company into different roles

    Cons

    Pay is probably under market rate

  3. "SAP & Cloud Technical Architect"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - SAP & Cloud Technical Architect in Staines, England (UK)
    Current Employee - SAP & Cloud Technical Architect in Staines, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Centrica full-time (More than 8 years)

    Pros

    Best Company to work with.

    Cons

    I didn't find any :)


  4. "200 years history and the future looks great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in Windsor, South West England, England (UK)
    Current Employee - Project Manager in Windsor, South West England, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Centrica full-time (More than 5 years)

    Pros

    Big company with big ideas for the future
    Leading the way on innovation and future energy markets
    For a Big FTSE, with 200+ year history that is willing to take some risks to try out new business models and ways of work
    Investing in new technologies to help this global business work together
    Excellent perks and benefits

    Cons

    In some areas we suffer from 'dis-economies of scale'
    We could do more to encourage more internal movement to develop people and leverage knowledge sharing. It happens, but with the size of Centrica we could do so much more


  5. "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Head of Digital Transformation in Staines, England (UK)
    Current Employee - Head of Digital Transformation in Staines, England (UK)
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Centrica full-time (More than 5 years)

    Pros

    Great flexibility in working
    Strong benefit package
    Strong values development
    Track record of hiring great external people

    Cons

    Complexity of org structure can be baffling at times


  6. "A very good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - SAP ABAP Developer in Staines, England (UK)
    Former Employee - SAP ABAP Developer in Staines, England (UK)
    Recommends

    I worked at Centrica full-time (More than 3 years)

    Pros

    People, challenging projects, nice offices, work-life balance, remuneration and perks

    Cons

    Many hierarchy levels, slow and not always optimal decision-making


  7. "Backward thinking, slow to progress"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Bristol, England (UK)
    Current Employee - Anonymous Employee in Bristol, England (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Centrica full-time (More than 10 years)

    Pros

    Meet nice customers.

    You learn good excellent work skills that will help you succeed if you decide to leave the business.

    Tools provided.

    Cons

    Lack of support when problems are encountered. Management couldn't care less about employee concerns. HR take the management's side and respond to concerns in a similar manner.

    The company vehicle cannot be used for private use, yet engineers are still expected to use it to travel home, sometimes for more than an hour, in their own time. They are also expected to provide overnight parking for the vehicle.

    Work/life balance is intolerable. Recent promises by the director to address this have been blocked at a local level (with the approval of the director).

    Engineers and customers are leaving in their droves, many engineers have been off sick with long term stress.

    The share price has recently dropped to it's lowest level ever, since the company was privatised in 1986.

    Full terms and conditions for field workers are impossible to obtain, despite numerous requests. Some local managers ignore these anyway and do whatever they want.

    Advice to Management

    Resign to save the business.

  8. "Inclusive, supportive and forward thinking"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Windsor, South West England, England (UK)
    Current Employee - Anonymous Employee in Windsor, South West England, England (UK)
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at Centrica full-time (More than 3 years)

    Pros

    Welcoming, great work life balance, some inspirational leaders around the company, mentoring schemes

    Cons

    Unclear strategy, poor share price performance, limited progression, slow


  9. "Great strategy with lots of opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Centrica full-time

    Pros

    A global business which is trying to do some really interesting projects in transitioning to a new energy sector

    Cons

    Some of the senior leadership lacks the ability to really connect with the broader organization

    Advice to Management

    Role model the values that you espouse


  10. "British Gas"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Manager in Manchester, England (UK)
    Current Employee - Customer Service Manager in Manchester, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Centrica full-time (More than 10 years)

    Pros

    Great culture and environment to work in.

    Cons

    We don't get things quick enough through over complications

    Advice to Management

    Continue to listen to our customers and people on where we can make further improvements


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