Centrica Reviews in United Kingdom | Glassdoor

Centrica UK Reviews

Updated January 5, 2018
103 reviews

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United Kingdom

3.5
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Centrica Chief Executive Iain Conn
Iain Conn
31 Ratings

103 Employee Reviews

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Pros
  • Flexibility/ good work life balance policies (in 27 reviews)

  • Flexible working conditions, CPD opportunities and internal opportunities for growth (in 12 reviews)

Cons
  • Constant restructuring, slow decision-making and not enough employee empowerment (in 5 reviews)

  • Culture of favoritism, bad financial reward for doing a good job, lack of communication on company strategy (in 3 reviews)

More Pros and Cons

  1. "Centrica"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Windsor, South East England, England (UK)
    Current Employee - Anonymous Employee in Windsor, South East England, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Centrica full-time (More than 3 years)

    Pros

    Great company to work for, flexible working, good benefits, strong values.

    Cons

    Bureaucratic at times and senior management can interfere.

    Advice to Management

    Stronger decision making required.


  2. Helpful (1)

    "Forward-thinking company with space to grow"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Human ResourcesLearning & Development Advisor in Manchester, England (UK)
    Former Intern - Human ResourcesLearning & Development Advisor in Manchester, England (UK)
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Centrica as an intern

    Pros

    * People (in the HR function) - impressive inspiring individuals, excellent people development, management and coaching skills
    * Variety and scope of work extensive

    Cons

    * hierarchical individuals and processes (e.g. including the level in email signatures!)
    * siloes across the organisation
    * culture of fear of failure

    Advice to Management

    Continue to try and break down the siloes and reward excellent people developers

  3. "Has changed beyond all recognition"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IS Manager in London, England (UK)
    Former Employee - IS Manager in London, England (UK)
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Centrica full-time (More than 10 years)

    Pros

    Reasonable benefits package
    Flexible working

    Cons

    Constantly changing (not always a good thing)
    Staff morale exceptionally low
    Doesn’t seem to know where it’s going

    Advice to Management

    Introduce a VR package to encourage the disillusioned to go and get fresh blood and enthusiasm in.


  4. "Great workplace environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Service Specialist in Staines, England (UK)
    Former Employee - IT Service Specialist in Staines, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Centrica full-time

    Pros

    Great workplace environment. Very good collaborative atmosphere.

    Cons

    Does not have many working from home opportunities. Does not allow employees work from outside UK remotely.


  5. "Low morale"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Workflow Analyst in Leicester, England (UK)
    Current Employee - Workflow Analyst in Leicester, England (UK)
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Centrica full-time (More than 10 years)

    Pros

    The people are amazing. Very customer focused.

    Cons

    Poor processes, poor correction or review of bad processes & systems.

    Advice to Management

    Start listening to your staff.


  6. "Working at Centrica"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Analyst in Cardiff, Wales (UK)
    Current Employee - Business Analyst in Cardiff, Wales (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Centrica full-time (Less than a year)

    Pros

    Very nice people who will take care of new workers.

    Cons

    Bonuses are not great.


  7. "Ex district technical manager central heating"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retired in Liverpool, England (UK)
    Former Employee - Retired in Liverpool, England (UK)
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Centrica full-time (More than 10 years)

    Pros

    Reasonable salary good pension and holidays

    Cons

    To focuses on managers hitting individual targets in their own departments and getting end of year targets not good for overall profit of company senior managers not in touch with workforce

    Advice to Management

    Look at overall company profits and managers bonuses listen to workforce and react on suggestions on how to improve

  8. "Genuinely great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Staines, England (UK)
    Current Employee - Anonymous Employee in Staines, England (UK)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Centrica full-time (More than 10 years)

    Pros

    Broad spectrum of employees ranging from those who started "on the tools" as apprentices, to the excellent product of the graduate scheme mixed with various consultants who have joined the payroll.
    Breadth and depth of knowledge combined with a far-reaching workforce in a 205 year old, customer obsessed company.

    Cons

    Some of the locations are a little off the money, whilst it is a large company with deep pockets, it does re-organise frequently which means inevitable jobs losses.

    Advice to Management

    Current direction is good but recent loss of talent will have adverse effects beyond cost sayings for some time to come.


  9. "Average payer, great benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Head of Human Resources in Windsor, South East England, England (UK)
    Former Employee - Head of Human Resources in Windsor, South East England, England (UK)

    I worked at Centrica full-time (More than 8 years)

    Pros

    great flexible benefits, Career advancement, varied roles

    Cons

    bureaucracy, autocratic management style, central control

    Advice to Management

    trust and empower workforce more


  10. "Good company but constant change in direction"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Windsor, South West England, England (UK)
    Current Employee - Anonymous Employee in Windsor, South West England, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Centrica full-time (Less than a year)

    Pros

    Work life balance
    Supportive and friendly colleagues
    Experienced senior managers who you can learn from

    Cons

    Hard to find technical projects as all outsourced
    Change in direction every 2-3 years


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