Century 21 Department Stores Reviews | Glassdoor

Century 21 Department Stores Reviews

Updated August 15, 2017
446 reviews

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446 Employee Reviews

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Pros
  • Great work environment, great people (in 18 reviews)

  • Set schedule with lots of opportunity for overtime (in 15 reviews)

Cons
  • The department manager gives you too much work to do for minimum wage (in 51 reviews)

  • Terrible management, no consequences for bad decisions, low pay (in 33 reviews)

More Pros and Cons

  1. Helpful (1)

    "More work, less pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Buyer in New York, NY
    Former Employee - Assistant Buyer in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Century 21 Department Stores full-time (More than a year)

    Pros

    The culture at the company is pretty great. They try really hard to be on the list of great places to work and the have fun contests and parties throughout the year. They have a pretty decent work/life balance. I rarely would work overtime. They work on getting you promoted and moved around in the company so you don't stay in one position for too long. However, they don't increase your pay while doing so. The owners of the company (gindis) are the nicest people you will ever meet and not at all stuck up. They are easy to talk to/approach.

    Cons

    The pay is absolute crap for the amount of work you do.

    Advice to Management

    Pay your employees better. Focus on the people at the bottom of the totem pole that do most of the grunt work.


  2. "terrible"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Century 21 Department Stores full-time

    Pros

    my coworkers were great that's all i can say

    Cons

    management was terrible to be honest

  3. Helpful (1)

    "Manager of Employee Engagement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager of Employee Engagement in New York, NY
    Current Employee - Manager of Employee Engagement in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Century 21 Department Stores full-time (More than 5 years)

    Pros

    While it is obvious that I am a huge supporter of C21 because of my title, I would like to share a testimonial I wrote while working in the Training Department.

    “C21er since 2011” Human Resources makes it their mission to Deliver Value to Live Better every single day. Every day I feel respected and appreciated by everyone I interact with from the owners of the company to the team members in our stores. It is part of my job to communicate openly and efficiently and the communication in this company has vastly improved from when I first started. At C21, no matter what position you have, you will work together as a team day in and day out to get your job done. I truly believe that the strongest asset the company has is….. people. We have tenured people with amazing experiences and fabulous stories as well as newcomers with fresh ideas. I am so honored to work with the people I do because they make me better and inspire me. We are honest people who act with integrity and always do the right thing. If you work hard, you will be recognized and the company will allow you to grow. Whether that is giving you the opportunity to take on new challenges, be part of a development program or get promoted. The company invests in their people. Through success, team collaborations and celebrations, our teams are positive and engaged. It is wonderful to know that everyone’s goal is the same whether you work in the DC, Corporate Office or on the sales floor- we strive to provide an AMAZING experience to our internal and external guests.

    Cons

    We have open lines of communication and constantly ask for feedback. When I have an issue my manager works with me to get things resolved. I feel completely supported by C21!


  4. "Average Retail Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Loss Prevention in New York, NY
    Former Employee - Loss Prevention in New York, NY
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Century 21 Department Stores full-time (More than a year)

    Pros

    Good hours, easy to get hired

    Cons

    Management doesn't care about you, you are replaceable to them

    Advice to Management

    Show a bit more care and concern for your employees and you might find it easier to keep them


  5. "cashier/sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at Century 21 Department Stores part-time (Less than a year)

    Pros

    great co workers and managers

    Cons

    minimum wage- A lot other retailers paid better


  6. "Appreciated the growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Recommends
    Approves of CEO

    I worked at Century 21 Department Stores full-time (More than 5 years)

    Pros

    Had a very positive experience and made many life-long friends. The compnay is constantly changing and growing with the times.

    Cons

    Since it is a family run business change is not always easy, but eventually it gets there.


  7. "Associate/sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Century 21 Department Stores full-time (Less than a year)

    Pros

    Set schedule and hours
    Easy job

    Cons

    Some managers can fire you based on them not liking you

  8. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Out Going Motivated in New York, NY
    Current Employee - Out Going Motivated in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Century 21 Department Stores part-time (Less than a year)

    Pros

    Great work place. Guest are pleasant.

    Cons

    Need full time hours.
    Hour lunch would be nice.
    Would love over time.

    Advice to Management

    None


  9. "Receptionist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Receptionist in Savannah, GA
    Former Employee - Receptionist in Savannah, GA
    No opinion of CEO

    I worked at Century 21 Department Stores (More than a year)

    Pros

    Wonderful owners, broker, friendly staff, fun environment. They were very accommodating. I made a lot of friends there. There was always something interesting going on even when it was slow.

    Cons

    There were not any bad things at all. The worst part was probably only that the market was at a lull. This made it a tad hard to sit through the day with not a lot to do.


  10. "Sales Cashier"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Westbury, NY
    Former Employee - Anonymous Employee in Westbury, NY

    I worked at Century 21 Department Stores part-time (Less than a year)

    Pros

    Decent pay for seasonal and part-time work.

    Cons

    Customer base is not the nicest


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