Century Payments Reviews | Glassdoor

Century Payments Reviews

12 reviews

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1.9
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Robert Wechsler
9 Ratings

12 Employee Reviews

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  1. "ON the up and up"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in Atlanta, GA
    Former Employee - Account Executive in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Century Payments full-time (More than a year)

    Pros

    Recently bought out by WorlPay who is the second largest processing company in the world

    Cons

    lots of cold calling

    Advice to Management

    Keep up the good work


  2. "Next to worst position that I have had."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Human Resources Specialist in Frisco, TX
    Former Employee - Human Resources Specialist in Frisco, TX
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Century Payments full-time (More than 3 years)

    Pros

    If you are in sales and a top performer, you could earn top pay. If you are well liked you could earn top pay and receive bonuses.

    Cons

    Very clickish. You are expected to work 9, 10, 11 hours a day in most positions. No extra pay. Most things are set up to benefit management and a few key favored personnel. Some people get to work from home, but not everyone. Not a great environment for African-Americans.

    Advice to Management

    Replace many of your core executive directors.


  3. "Boiler Room and that's the way the Boss wants it."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inside Sales in Frisco, TX
    Former Employee - Inside Sales in Frisco, TX
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Century Payments full-time (More than 3 years)

    Pros

    The sales group works with warm leads which is great in this industry. They have built partnerships with several organizations that make getting sales a bit easier.

    Cons

    Commission can be taken back and you have no control. They expect you to come in early and leave late and call you out if you can't due to family obligations. The Owner a complete control freak. The training is the worst in the industry. Sink or swim model.

    Advice to Management

    Leave the sales people to do what they need to do. And Let them walk around the pond it they want to.


  4. "Former Employee"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Human Resources in Frisco, TX
    Former Employee - Human Resources in Frisco, TX
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Century Payments full-time (More than 3 years)

    Pros

    If you know someone, its easier to get hired there. If you worked at Chase paymentech previously, with the majority of the Senior leadership (who are former Chase employees) you have a great chance of getting hired. Sales personnel, Executive management and top performers are often paid very well.

    Cons

    If you are not in sales or a part of senior management, you really don't matter. Very clickish environment. Sales compensation plans are constantly manipulated to increase management bonuses. Company turnover rate has to be 90+ percent. Upper management has a screw the employee mentality. Overall, they also tend to screw their business partners as well.

    Advice to Management

    Bring in some outside personnel to change company environment because the current staff will only bring more of the same.


  5. "Not as promised"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Account Executive in Frisco, TX
    Current Employee - Senior Account Executive in Frisco, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Century Payments full-time (Less than a year)

    Pros

    Opportunity and unique blend of services IE white label programs

    Cons

    Did not provided the training as promised and constantly changing compensation and goals. IE employment agreement and real expectations entirely different

    Advice to Management

    Quit changing the arena and follow through as promised You have the talented managers make sure they do as promised


  6. "Horrible"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Account Executive in Atlanta, GA
    Former Employee - Senior Account Executive in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Century Payments full-time (More than 3 years)

    Pros

    Its a Job, better than not having one

    Cons

    Cut-throat environment, no respect or ethics, will cut corners to make a buck

    Advice to Management

    Learn how to lead, not just make money


  7. "Very Disappointed"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Account Executive in Dallas, TX
    Former Employee - Senior Account Executive in Dallas, TX
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Century Payments full-time (More than a year)

    Pros

    There are full health benefits available to the employee at a reasonable cost. The pay can be exceptional, but it depends on how you apply yourself and your perseverance. There are opportunities in sales to earn a monthly bonus, an annual bonus and a company paid trip with other top performers where no expense is spared. The CEO cares and takes care of his employees. The CEO is very approachable, extremely knowledgable and has the ability to inspire others to become rainmakers.

    Cons

    The formal training was superficial at best. Personal managers during employment were very unethical, often untruthful and thrived on trivial gossip. There was not an exit interview conducted by Human Resources upon resignation.

    Advice to Management

    Friendship spawned through business is fine. Having a position stemming from personal friendship doesn't always foster honesty. Try digging deeper for answers and possibly think of breaking up the cliques where honesty isn't part of their core values.


  8. "Merchant Services Frat"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Frisco, TX
    Current Employee - Anonymous Employee in Frisco, TX
    Doesn't Recommend

    Pros

    Relaxed environment
    Company has great potential

    Cons

    If you are not in the "club" of the senior management, you won't be there long. They will make sure of it.
    Strange upper management hires for such a small company

    Advice to Management

    Stop hiring chefs when what you need are cooks.


  9. "Terrible Company to Work For"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive
    Current Employee - Account Executive
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Century Payments full-time (More than a year)

    Pros

    Pay is decent - but is commission only - no base pay for anyone in sales.

    Cons

    Terrible management (upper management - Frisco office). Turnover is ridiculous - probably around 80%. Do your research before you waste any time working for these people. Can't state it enough - awful, awful, horrible to employees!

    Advice to Management

    Why bother? Ydon't listen anyway. Karma will have its turn.


  10. "Extremely Dissatisfied"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I have been working at Century Payments full-time (More than a year)

    Pros

    There are health benefits available and there is some opportunity to make some an average income.

    Cons

    There is no training at all for new hires. The environment is mostly negative. The pressure from management does not match the pay at all. There are practices that are extremely unethical. They tend to only favor a group of people and treat those who do have talent like dirt since they are not part of the group. The place has a very high turn over and has the feel of a sweat shop mentality. Employees are told lies by management in hopes of motivating them to stay with the company.

    Advice to Management

    Stop being so arrogant , rude and dishonest to employees as well as clients. Take a class in management . Stop harassing and trying to intimidate employees. Consider being professional.


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