CenturyLink Reviews | Glassdoor

CenturyLink Reviews

Updated December 13, 2018
3,362 reviews

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2.9
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CenturyLink CEO Jeff Storey
Jeff Storey
121 Ratings

Employee Reviews

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Pros
Cons
  • "This is all upper management cares about" (in 108 reviews)

  • "Offices can be kind of dead because many people work from home" (in 38 reviews)

More Pros and Cons

  1. Helpful (1)

    "I love this company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Engineer, Senior in Omaha, NE
    Current Employee - IT Engineer, Senior in Omaha, NE
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CenturyLink full-time (More than a year)

    Pros

    I love the company, my job and what I do. The company has recently bought out level 3 and a lot of good changes have been happening. I see this company headed in some good directions.

    Cons

    No Cons at all. I would recommend anyone to work here.

    Advice to Management

    Keep up the focus on the future and keep changing for the better.


  2. Helpful (1)

    "Not fair to employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at CenturyLink full-time (More than 8 years)

    Pros

    Under different management, company would promote from within, and provided more opportunities for advancement

    Cons

    Not good with communication downstream, 'good ole boy' syndrome in certain areas

    Advice to Management

    Need 'people skills' classes, more leadership training

  3. Helpful (1)

    "good place"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    good culture and work environment

    Cons

    less salary and no perks


  4. Helpful (1)

    "Sr Financial Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at CenturyLink full-time

    Pros

    Flexibility & pleasant work space environment.

    Cons

    Changes after last acqiuusition are not fixing their reputation with public. Most people worry about being let go especially if you're former CTL

    Advice to Management

    Be more transparent with potential/probable lay offs.


  5. "Operations Technician 3"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at CenturyLink full-time

    Pros

    Solid foundation and reputation with decent pay

    Cons

    Just average salary and benefits coverage compared to some other IT companies for certain job titles


  6. Helpful (1)

    "Great Pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Retention Representative in Phoenix, AZ
    Former Employee - Customer Retention Representative in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at CenturyLink full-time (More than 5 years)

    Pros

    Good benefits, good hours, weekends off and paid time off. Met a lot of nice individuals.

    Cons

    Over worked you. Too much pressure from management. So many things to retain


  7. "Sr Recruiter"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Recruiter
    Former Employee - Senior Recruiter
    Recommends

    I worked at CenturyLink full-time (More than 3 years)

    Pros

    Great opportunity to grow and develop recruiting skills.

    Cons

    Minimal modern tools and automation.

  8. "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Monroe, LA
    Current Employee - Anonymous Employee in Monroe, LA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at CenturyLink full-time (More than 10 years)

    Pros

    Good exposure to new technology

    Cons

    Big company and can get lost in the shuffle.


  9. "Operations Technician I"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Technician I in Denver, CO
    Current Employee - Operations Technician I in Denver, CO
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at CenturyLink full-time (More than a year)

    Pros

    Work on technical stuff, people treat you like an adult. Also people are very friendly there and that can't be beat.

    Cons

    Commutes can be pretty tough especially in winter.


  10. "Executive Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at CenturyLink full-time (More than 3 years)

    Pros

    Good benefits and friendly people.

    Cons

    Lack of stability. Seemingly constant state of reorganization. Three managers in three years. Specific job that I was hired for never materialized.