CenturyLink Reviews | Glassdoor

CenturyLink Reviews

Updated February 25, 2017
2,111 reviews

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Full-time Part-time

3.0
Star Star Star Star Star
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CenturyLink President & CEO Glen F. Post, III
Glen F. Post, III
811 Ratings

2,111 Employee Reviews

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Pros
Cons
  • Some in HR slow to react to toxic behaviors in the workplace,though this appears to be improving with changes in upper management (in 70 reviews)

  • They wanted me to move to Monroe LA, but had to decline (in 54 reviews)

More Pros and Cons

  1. "Sr management hosting operations"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager
    Current Employee - Senior Manager
    Negative Outlook
    No opinion of CEO

    I have been working at CenturyLink full-time (More than 10 years)

    Pros

    Great set of people, good benefits, good working culture.

    Cons

    Management vision keeps changing and no strong action ever taken to meet the vision.

    Advice to Management

    Take a lot of time in coming up a vision and take strong measures to meet the vision, even if it means making tough choices.


  2. "Would Recommend"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service in San Marcos, TX
    Current Employee - Customer Service in San Marcos, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CenturyLink full-time (More than 5 years)

    Pros

    Friendly and Caring people, goof benefits and pay, opportunity for growth and advancement

    Cons

    Stressful atmosphere at times

    Advice to Management

    Continue the positive approach


  3. "Good company to work with"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Developer in Denver, CO
    Current Employee - Lead Developer in Denver, CO
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at CenturyLink full-time (More than 10 years)

    Pros

    Good work life balance in the company.

    Cons

    A little less than average salary compared to the market

    Advice to Management

    Break the company silos and move towards making this company an assorted companies of start-ups.


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  5. "Good company in need of stability"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Manager
    Current Employee - Operations Manager
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at CenturyLink full-time (More than 10 years)

    Pros

    Headed in a good direction but struggling to get there

    Cons

    Lots of re-orgs and changes to management are causing inertia

    Advice to Management

    Settle on a course and communicate it clearly and repeatedly to all


  6. "TECH SUPPORT TECHNICIAN 4"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tech Support Technician IV
    Current Employee - Tech Support Technician IV
    Recommends

    I have been working at CenturyLink full-time (More than 5 years)

    Pros

    Excellent Managers, healthcare, and PTO

    Cons

    Perpetual adding of job responsibilities, micromanaging call times


  7. Helpful (1)

    "Great, with caveats"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Manager in Monroe, LA
    Former Employee - Marketing Manager in Monroe, LA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at CenturyLink full-time (More than 8 years)

    Pros

    Really great, fun people who know how to mix work and play - though some are gone now. Family feeling to the workplace, with relative flexibility in hours and work locations in some functions more than others. Good benefits - standard if not slightly better than average. I would return to the company for the right job. Most leadership teams support your professional growth and offer opportunities for development, though there is no formal leadership development path. Really strong rigor around analytics teams which leads to excellent work.

    Cons

    No sense of gender balance or equal pay for equal work, and promotions were doled out on the "good ole boy" system. I was constantly paid under the minimum while putting in 60+ hours of work a week. No real commitment to diversity hiring at any level. Some in HR slow to react to toxic behaviors in the workplace,though this appears to be improving with changes in upper management.

    Advice to Management

    Outdated agile working policies turn many off - allow employees to work whenever and wherever they are most productive. Take a good, hard look at your diversity strategy and where you want to be in 5 - 10 years - it starts with making the right hiring decisions now. Make a commitment to becoming gender balanced and offer equal pay to your female employees, ensuring the right promotional opportunities are offered.


  8. "decent company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Custom Translations Tech in Littleton, CO
    Current Employee - Custom Translations Tech in Littleton, CO

    I have been working at CenturyLink full-time (More than 10 years)

    Pros

    good pay. love my work

    Cons

    we work long crazy hours. Overworked and under apreciated

    Advice to Management

    take time to reward employees that go above and beyond the scope of their required duties


  9. "Business development manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Development Manager in Denver, CO
    Former Employee - Business Development Manager in Denver, CO

    Pros

    Challenging work environment; the salary was very competitive; the sales organization was well organized as well as the sales support and engineering staff

    Cons

    Too many mergers too quickly; there seemed to be quite a bit of confusion after the CTL/Q merger - which is somewhat easy to understand

    Advice to Management

    None


  10. "Decent benefits"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inbound Sales Representative in Idaho Falls, ID
    Former Employee - Inbound Sales Representative in Idaho Falls, ID
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at CenturyLink (More than a year)

    Pros

    benefits,
    decent income,
    independent,
    have your own desk

    Cons

    revenue over employees.
    hard to get a day off if you really need it

    Advice to Management

    be passionate,
    you reap what you sow,
    these people have souls to.


  11. "Senior Financial Analyst"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at CenturyLink full-time

    Pros

    Co-workers were great to work with.

    Cons

    Management didn't communicate very well.



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