CenturyLink Reviews | Glassdoor

CenturyLink Reviews

Updated May 23, 2018
2,993 reviews

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2.9
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CenturyLink President & CEO Glen F. Post, III
Glen F. Post, III
1,201 Ratings

2,993 Employee Reviews

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Pros
Cons
  • Limited budgets and micromanagement from upper management (in 94 reviews)

  • Limited advancement options if you work from home or are not in the right location (in 35 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (1)

    "Global Relationship Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Global Account Manager in Detroit, MI
    Current Employee - Global Account Manager in Detroit, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CenturyLink full-time (More than a year)

    Pros

    Solid solution portfolio, excellent extended team resources, competitive pricing, world class customer service.

    Cons

    Product delivery/implementation can slip easily.

    Advice to Management

    Keep up the good work


  2. "Analyist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst in Denver, CO
    Current Employee - Analyst in Denver, CO
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at CenturyLink full-time (More than 10 years)

    Pros

    Building has ammenities like a gym and cafe'

    Cons

    Management expected to work long hours. Management pension frozen in 2009. Little room for advancement.

    Advice to Management

    None

  3. Helpful (1)

    "Some bumpy roads ahead...or a dead end"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I have been working at CenturyLink full-time (More than 10 years)

    Pros

    I have had excellent opportunities over the past 12 years to learn new technologies.
    I've had a lot of flexibility in my current career as Sr Engineer and able to balance work/home life

    Cons

    We aren't going in a very good direction right now. Once the dust settles we will see. But as the magic 8ball states- Outlook not good.

    Advice to Management

    Start listening to your field techs/engineers, I understand that there is kickback on ideas, but if the idea from Executives were to flow down to the field; we can really give good ideas of implementing products/solutions for customers/businesses and we can work together!


  4. "Technical support representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at CenturyLink full-time

    Pros

    Good job was fun good pay

    Cons

    Didn’t really get good scheduling


  5. Helpful (1)

    "N/A"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Broomfield, CO
    Current Employee - Anonymous Employee in Broomfield, CO

    I have been working at CenturyLink full-time (More than 5 years)

    Pros

    So far I am unimpressed with Centurylink

    Cons

    Benefits are not as good as LEVEL 3 was, Business was in poor shape so its really hard to get raises.


  6. ""Amazing place to work""

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CenturyLink full-time

    Pros

    Solid solution portfolio, excellent extended team resources, competitive pricing, world class customer service.

    Cons

    Product delivery/implementation can slip easily.


  7. "CenturyLink IT Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager in Denver, CO
    Current Employee - Senior Manager in Denver, CO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at CenturyLink full-time (Less than a year)

    Pros

    Company is big so has lots of different business areas to get involved with.

    Cons

    Lots of bureaucracy, slow processes, not well coordinated. Benefits are not very good.

  8. Helpful (1)

    "Great company to work for!!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operation Support Specialist II in Jersey City, NJ
    Current Employee - Operation Support Specialist II in Jersey City, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CenturyLink full-time (More than a year)

    Pros

    Great pay and culture!!! Best you can hope for!!!!!

    Cons

    None I can say about this company!!!!!

    Advice to Management

    Great company!!!! Great services!!!!!


  9. Helpful (1)

    "satisfaction likely depends on team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at CenturyLink (More than 10 years)

    Pros

    Flexibility to work from home

    Cons

    layoffs, no raise or bonus some years, culture is skewed to union type environment instead of rewarding technical talent. Not on par with leaders in technology industry.

    Advice to Management

    Provide more carrots and create a happier work environment. CTL is not the only game in town for talented engineers. Layoffs, no-raise years, poor bonus payout, constant reorgs makes it hard to obtain / retain quality technical talent.


  10. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Colorado in Denver, CO
    Current Employee - Colorado in Denver, CO

    I have been working at CenturyLink full-time (More than a year)

    Pros

    Benefits and compensation, monday thru friday

    Cons

    No work from home opportunities


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