CenturyLink Reviews | Glassdoor

CenturyLink Reviews

Updated September 20, 2017
2,400 reviews

Filter

Filter

Full-timePart-time

3.0
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
CenturyLink President & CEO Glen F. Post, III
Glen F. Post, III
980 Ratings

2,400 Employee Reviews

Sort: PopularRatingDate

Pros
Cons
  • No diversity in upper management (in 83 reviews)

  • They wanted me to move to Monroe LA, but had to decline (in 57 reviews)

More Pros and Cons

  1. "Wonderful coworkers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer-II in Gardner, KS
    Former Employee - Software Engineer-II in Gardner, KS
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at CenturyLink full-time (Less than a year)

    Pros

    Great team to work with,

    Cons

    Location, some on-call and after hours work

    Advice to Management

    Keep up the good work.


  2. "Stable company with limited advancement opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Analyst in Minneapolis, MN
    Current Employee - Senior Analyst in Minneapolis, MN
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at CenturyLink full-time (More than 10 years)

    Pros

    Collaborative environment with a team approach

    Cons

    Inefficient systems to measure center productivity

    Advice to Management

    Look into fully integrated system to avoid manual data entry

  3. "Coordinator 1"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Coordinator I in Wake Forest, NC
    Current Employee - Coordinator I in Wake Forest, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CenturyLink full-time (Less than a year)

    Pros

    Lots of responsibility if requested. Management is easy to work with. Good amount of time off

    Cons

    None really to speak of

    Advice to Management

    Perform title evaluations yearly based on work performed


  4. "Used to be great pay/benefits. Still better than average but stress will kill you"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales and Service Associate in Boise, ID
    Current Employee - Sales and Service Associate in Boise, ID
    Neutral Outlook
    Disapproves of CEO

    I have been working at CenturyLink full-time (More than 10 years)

    Pros

    Pay high for Boise average elsewhere. Benefits good vacation excellent.

    Cons

    Training can't teach you enough. Constant supervision and micro management. Goals can be impossible.

    Advice to Management

    Don't make good salespeople managers. Get someone that has mgt experience or is a good leader.


  5. "bdb"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - BDB TECH in Minneapolis, MN
    Current Employee - BDB TECH in Minneapolis, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CenturyLink full-time (More than a year)

    Pros

    I see people moaning about this great company. this company truly cares about their employees!

    Cons

    IF YOU DONT LIKE YOUR JOB LEAVE! WE DONT NEED YOU!

    Advice to Management

    Managers are great!


  6. "Review"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Approves of CEO

    Pros

    great environment, exceptional staff and a great learning experience.

    Cons

    only down side working there was sometimes you got an extremely frustrated customer that you just couldn't get to reason with you.

    Advice to Management

    na


  7. "A great career overall"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Broadband Technician in Minneapolis, MN
    Current Employee - Broadband Technician in Minneapolis, MN
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at CenturyLink full-time (More than a year)

    Pros

    Great pay, benefits and schedule.

    Cons

    Some mandatory overtime that isn't always convenient for family schedules.

  8. "Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Engineer in Los Angeles, CA
    Former Employee - Engineer in Los Angeles, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Good manager. work life balance is good. Friendly people to work with.
    3 week PTO to start with. Not much growth unless you have connections within higher people.

    Cons

    Pay is not great, not up to the market standards. Benefits are not great. They only match 3% in 401k.


  9. "Great benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at CenturyLink full-time

    Pros

    Great benefits, PTO and work environment

    Cons

    Internal communication can be siloed


  10. "Awesome"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Everything was good i enjoyed working there

    Cons

    flexibility was sometimes an issue


Showing 2,400 of 2,462 reviews
Reset Filters