CenturyLink Reviews | Glassdoor

CenturyLink Reviews

Updated August 16, 2017
2,342 reviews

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2,342 Employee Reviews

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Pros
Cons
  • No diversity in upper management (in 77 reviews)

  • They wanted me to move to Monroe LA, but had to decline (in 58 reviews)

More Pros and Cons

  1. "Decent place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Apopka, FL
    Current Employee - Anonymous Employee in Apopka, FL

    I have been working at CenturyLink full-time (More than a year)

    Pros

    Steady work flow, not boring

    Cons

    If you tell customers all the details of the deals you will not be a top rep. The top reps fudge a bit


  2. "Centurylink is a Great Place to start a Career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in La Crosse, WI
    Former Employee - Customer Service Representative in La Crosse, WI
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at CenturyLink full-time (More than 8 years)

    Pros

    Great pay, great benefits, ability to move up, awesome bonuses,

    Cons

    Lots of changes, can be stressful, lots of stats to meet

    Advice to Management

    Find ways to keep up moral

  3. "Minorities Beware"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at CenturyLink full-time

    Pros

    Great company with good values and beliefs

    Cons

    Very prejudice, nepotism is a common practice, no clear career path

    Advice to Management

    Live by your core values of Fairness and Respect


  4. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at CenturyLink full-time

    Pros

    Benefits, Hours, PTO, Advancement, Easy access to information

    Cons

    Request and advice to management falls on deaf ears at times


  5. "Great place for long term employment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at CenturyLink full-time

    Pros

    FTO (Flex time off) is extremely generous

    Cons

    Management is slow to adapt and make changes

    Advice to Management

    Listen to input from employees


  6. Helpful (1)

    "Centurylink"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Onsite Tech Lead in Apopka, FL
    Former Employee - Onsite Tech Lead in Apopka, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at CenturyLink full-time (More than 5 years)

    Pros

    People are the best (colleagues)

    Cons

    Glass ceiling, top down management style, little regard for employees


  7. "good"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    good work culture and experience

    Cons

    nothing as such. everything is great

  8. Helpful (5)

    "Systems Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Systems Engineer in Denver, CO
    Former Employee - Systems Engineer in Denver, CO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at CenturyLink full-time (More than 10 years)

    Pros

    There are lots of opportunities to solve complex problems.

    Cons

    Employees no longer see merit increases nor bonuses.

    Advice to Management

    Stop letting valuable talent walk out the door.


  9. "Good Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in Las Vegas, NV
    Current Employee - Sales Representative in Las Vegas, NV
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at CenturyLink full-time (More than 5 years)

    Pros

    Good people . Lots of help

    Cons

    Slow process of getting things done

    Advice to Management

    Great job


  10. Helpful (5)

    "Lots of good with lots of bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Engineer II in Littleton, CO
    Current Employee - Engineer II in Littleton, CO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at CenturyLink full-time (More than 10 years)

    Pros

    Complete working freedom. I can work whatever hours I need/want to, unlimited flexibility and pretty good health benefits. Also, I feel as though they are at least trying to maintain a spot in the telecom/technology space.

    Cons

    Wages have been almost frozen for many years now. Haven't seen a 3% raise in over 10 years and the bonuses keep shrinking because they company doesn't make any money. The amount of money spent on duplicate internal products is astounding. So much waste. Also, due in large part to the union, whenever something needs to be changed, it's like trying to steer an aircraft carrier. Too many people have been there for too long to incorporate any new ideas.

    Advice to Management

    As it's probably the same in most companies, the upper executives are too arrogant to listen to the people two steps below them. Could avoid a lot of wasted expenditure.


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