CenturyLink Reviews | Glassdoor

CenturyLink Reviews

Updated July 24, 2017
2,322 reviews

Filter

Filter

Full-timePart-time

2,322 Employee Reviews

Sort: PopularRatingDate

Pros
Cons
  • No diversity in upper management (in 77 reviews)

  • They wanted me to move to Monroe LA, but had to decline (in 58 reviews)

More Pros and Cons

  1. "Retail Territory Sales Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Territory Sales Consultant
    Current Employee - Retail Territory Sales Consultant
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at CenturyLink full-time (More than 8 years)

    Pros

    Flexible work schedule great team. Always in the field so you get away from company politics. Great customers to work with new technology.

    Cons

    Commission structure never paid at 100% upper management fails to follow unifying principles. Weekends and nights many times working at events that don't drive sales or benefit the division

    Advice to Management

    Practice what you preach


  2. "Tech"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CenturyLink full-time

    Pros

    Good job work enviroment ok

    Cons

    Low pay for amount of responsibilty

    Advice to Management

    Raise pay

  3. "Account Manager- CenturyLink"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in Denver, CO
    Former Employee - Account Manager in Denver, CO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at CenturyLink full-time (More than a year)

    Pros

    Large structure to depend on infrastructure of people with knowledge

    Cons

    Slower moving large structure makes change and innovation a bit harder

    Advice to Management

    They are doing the best they can with a fading business model


  4. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at CenturyLink full-time (More than 3 years)

    Pros

    Good company to work for, a lot of diversity within your position

    Cons

    A bit of turn over with the Telecom Industry


  5. Helpful (1)

    "Sr Logistics Analyst (10 years)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Logistics Analyst in Littleton, CO
    Former Employee - Senior Logistics Analyst in Littleton, CO
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at CenturyLink full-time (More than 10 years)

    Pros

    Depending on the department, there isn't much micro-managing. Somewhat of a flexible schedule, good vacation time typically 18-20 days to start.

    Cons

    Littleton office is depressing after a while. No windows for most of the building. Bonus and annual review structure have been destroyed over the years.

    Advice to Management

    Try not to play favorites. Everyone talks. Keep it level and help to encourage growth and development.


  6. "Good pay for hard work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Central Office Technician in Charlottesville, VA
    Former Employee - Central Office Technician in Charlottesville, VA
    Recommends

    I worked at CenturyLink full-time (More than 8 years)

    Pros

    Good pay and benefits. of independence.

    Cons

    During certain times of the year you will work long irregular hours. Management can be unreasonable but that goes with any job.

    Advice to Management

    Its hard to match the reality of the job with the numbers.


  7. Helpful (2)

    "Poor Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Neutral Outlook
    Disapproves of CEO

    I have been working at CenturyLink full-time

    Pros

    Decent health, vision and dental benefits

    Cons

    Some managers are from the "good ole boy" days; it's not what you know but who you know. If you question management they won't think twice about blacklisting you and will make very harsh remarks.

    Advice to Management

    Step aside and let individuals who are skilled and qualified move the company in a positive direction. To HR: Allow employees to take part in managers/directors yearly performance review. Some managers are failing in key areas. Poor managers are costing the company valuable dollars and holding the company back from moving in a positive direction.

  8. Helpful (2)

    "Resource Application Specialist"

    StarStarStarStarStar
    Former Employee - RAS in Phoenix, AZ
    Former Employee - RAS in Phoenix, AZ

    I worked at CenturyLink full-time (More than 10 years)

    Pros

    Fun, able to think for self on job

    Cons

    Thinning out ranks. No loyalty to long term employees

    Advice to Management

    Trust your employees.
    Build some loyalty. Value your employees


  9. "Retention"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at CenturyLink full-time

    Pros

    It was a full time position with great base pay.

    Cons

    Was not told that you would have to sell.


  10. "Senior Systems Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at CenturyLink full-time

    Pros

    Excellent opportunity to gain Senior Level working experience, and knowledge of integrated systems. Will pretty much meet your request for compensation upon request (within reason). Very flexible and understanding in regards to family matters and needed time off. They will try to fill a role from within before looking to an external source.

    Cons

    Infrastructure is not fully established in regards to career growth for certain areas of the org. You can't go from T2 (hourly) to T3 (salary) because it is to big of a pay jump. Even though this is directly in your career path and have the experience to full fill the role. New hires off the street will make more than seasoned employees. A manager can start a new hire off the street faster they can an internal candidate. 401 K is not the greatest either. You have to put in 6% to receive 4% back. 4% is the max match.

    Advice to Management

    Listen to your engineers. Push for those promotions, and raises. Stop diluting the organization with unnecessary mergers. Set a global not a regional standard.


Showing 2,322 of 2,385 reviews
Reset Filters