CenturyLink "work life balance" Reviews | Glassdoor

CenturyLink Employee Reviews about "work life balance"

Updated Dec 4, 2019

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2.9
45%
Recommend to a Friend
47%
Approve of CEO
CenturyLink CEO Jeff Storey
Jeff Storey
400 Ratings
Pros
Cons
  • "Also there is not much room for growth UNLESS you are close friends with upper management(in 122 reviews)

  • "Falling flat on basic customer service(in 73 reviews)

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Reviews about "work life balance"

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  1. "Very Good company to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - SAP ABAP Technical Consultant 

    I have been working at CenturyLink full-time

    Pros

    Work life balance . Good Learning opportunity. Good Pay master.

    Cons

    No cons as such to mention.

    CenturyLink2019-12-02
  2. Helpful (1)

    "Company making important strides in cultural transformation"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Lead Customer Experience Manager in Broomfield, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CenturyLink full-time for more than 8 years

    Pros

    Committed to transformation (cultural and IT) Variety of work Supportive teams Lots of employee engagement Global Great work/life balance

    Cons

    Still some bureaucracy Pay could be better - the 9-block system is iffy at best Keeping focus on long-term goals

    CenturyLink2019-11-07
  3. Helpful (3)

    "Quality Telecom Services is not the end goal"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Project Manager in Denver, CO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at CenturyLink full-time for more than 8 years

    Pros

    Good work life balance. Some very talented co-workers. Generous FTO

    Cons

    Disorganized and self-serving upper management. If you didn't intern at a silicon valley company or own an Apple Watch you won't get promoted (or hired). If you're over 40 you have a target on your back. Constant re-orgs under people who don't understand the business. Lack of direction and very very weak senior management.

    Advice to Management

    Strategy isn't a telecom product. Stop sitting around thinking big thoughts and actually hire people who understand how to get things done. Manic activity doesn't equal productivity. There's too much lipstick on this pig already. If upper management just wants a big payout, do what normal people do and go to Vegas.

    CenturyLink2019-11-13
  4. Helpful (3)

    "Transforming from good to terrible employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Director in Broomfield, CO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at CenturyLink full-time for more than 10 years

    Pros

    Decent work life balance, that's about it

    Cons

    Below average pay and benefits for tech market, poor leadership - focused only on cost cutting. Big initiative to improve work culture on paper but very poor follow through especially from execs and middle management. Frequent reorgs that are driving good people out of the company and putting in unqualified leaders in place. Managers only care about their upward mobility and not their employees

    Advice to Management

    Eat your "culture" dogfood, and treat employees better - there is no way CTL can compete with tech companies on talent if this is how you want to treat employees

    CenturyLink2019-12-03
  5. "Good company"

    StarStarStarStarStar
    Current Employee - Anonymous Employee 

    I have been working at CenturyLink full-time

    Pros

    Good work life balance and nice place to work

    Cons

    Less increment and less flexibility

    CenturyLink2019-10-30
  6. "CTL is going downhill fast"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Negative Outlook
    Disapproves of CEO

    I worked at CenturyLink full-time

    Pros

    There are still some good people left there and you can be a rock star if you understand the telecom business but, don’t look for advancement opportunities because those are few and far between and are only available to former Level 3 employees. Work life balance is good but not good enough to offset the fear and risk of being randomly laid off.

    Cons

    CenturyLink was a good company until it merged with Level 3. Level 3 leadership is in control and is in way over their heads. Many of the Level 3 leaders are inexperienced and don’t truly understand the business (especially regulated local markets) or how to lead. Level 3 has jettisoned all of the former CenturyLink tools and processes and put their own inferior tools and processes in place setting the company... backwards 15 years and catapulting the company towards bankruptcy. Revenues are declining so the company cuts costs by laying off former Qwest/CenturyLink employees in order to meet earnings goals. Layoffs are continuous and secretive. Entire groups are suddenly gone. I chose to leave before I got laid off. CenturyLink has no realistic plan to grow revenues. They are in a declining revenue industry. The only way they can survive financially and stave off bankruptcy is to continue to lay off employees to manage earnings and hope that someone buys them before they have to file bankruptcy again. (Level 3 has filed bankruptcy twice previously.) Leadership lies to employees regularly. For example, they are closing the office in New Century, KS in March 2020. In August 2019, they said they would not be laying off employees and that everyone could work from home if their VP approved. Apparently, a number of VPs don’t like work from home so 300 of the 800 employees in that office are getting laid off. Based on the recent employee survey, 2/3rds of employees would not recommend that their friends work for CenturyLink.

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    Advice to Management

    Truly embrace and follow the One Company, One Culture training and you just might succeed. Be honest with employees about layoffs because we can see right through you anyway.

    CenturyLink2019-12-05
  7. "Company values have changed since Level 3 merger."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Engineer II in New Century, KS
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at CenturyLink full-time for more than 8 years

    Pros

    Work/life balance, PTO policy, work from home.

    Cons

    No communication from management. No employee recognition. No growth opportunities unless you work at a core office.

    CenturyLink2019-12-01
  8. Helpful (1)

    "Competitive pay"

    StarStarStarStarStar
    Current Employee - Human Resources Generalist 

    I have been working at CenturyLink full-time

    Pros

    Competitive pay, opportunity to advance, Flexible schedule

    Cons

    No ease of access to information, lack of work life balance, no merit increases

    CenturyLink2019-10-01
  9. "Great work environment, competitive pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Manager I in Southfield, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CenturyLink full-time for less than a year

    Pros

    Professional environment, attention to work life balance, continuous training, competitive comp plan and base salary, great managers and team attitude in office.

    Cons

    Centurylink is a newcomer to the market in Detroit Metro Area but is making inroads.

    CenturyLink2019-09-24
  10. "Good place to work at"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Data Scientist in Littleton, CO

    I have been working at CenturyLink full-time for more than a year

    Pros

    Friendly people, great work life balance

    Cons

    Stagnant growth, pay less than worth

    CenturyLink2019-09-04
Found 373 reviews