Cerner Reviews in Kansas City, MO | Glassdoor

Cerner Kansas City Reviews

Updated April 20, 2017
990 reviews

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Kansas City, MO Area

3.6
Star Star Star Star Star
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Cerner Chairman, CEO & President Neal L. Patterson
Neal L. Patterson
622 Ratings

990 Employee Reviews

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Pros
Cons
  • Although I love going to the client site the work life balance was off (in 180 reviews)

  • It can be long hours some weeks especially if you do not know how to manage time or say No (in 134 reviews)

More Pros and Cons

  1. Helpful (1)

    "The first year"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Solutions Analyst in Kansas City, KS
    Current Employee - Technical Solutions Analyst in Kansas City, KS
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cerner full-time (More than a year)

    Pros

    Laid back, work at my own pace. Can talk to other colleagues when I have questions. Dont have to answer calls all day every day.

    Cons

    Would like to work from home more often as my presence in office doesnt make a huge difference.


  2. Helpful (1)

    "Production Owner"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Production Owner in Kansas City, KS
    Current Employee - Production Owner in Kansas City, KS
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cerner full-time (More than 3 years)

    Pros

    The culture is built around disrupting the status quo in efforts to achieve excellence. I have found a great place to put my problem solving skills to work while making a difference for our clients. In my role, I get to touch the hardware, the product and interact with the client on a weekly basis. CernerWorks is the place to be.

    Cons

    Hiring hasn't been a focus in past years and there are some less effective associates in roles. The work schedule isn't always in balance.

    Advice to Management

    Keep the focus on excellence and the employee experience.


  3. "Client Results Executive"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Kansas City, MO
    Former Employee - Anonymous Employee in Kansas City, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Cerner (More than a year)

    Pros

    Good company with strong vision. Lots of autonomy

    Cons

    Tries to do everything, matrix management of sales creates a silo'd mentality


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  5. "Medical Billing Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Medical Billing Specialist in Kansas City, MO
    Current Employee - Medical Billing Specialist in Kansas City, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cerner full-time (More than 3 years)

    Pros

    Great company benefits, great people

    Cons

    Depending on what department you are in things can different.

    Advice to Management

    n/a


  6. Helpful (1)

    "Cerner Consulting"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technology Consultant in Kansas City, MO
    Current Employee - Technology Consultant in Kansas City, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cerner full-time (More than 3 years)

    Pros

    Always something to do and to learn and can be very rewarding work

    Cons

    Travel can be tough, and the hours can be tough as well.


  7. "System Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Analyst in Kansas City, MO
    Former Employee - Analyst in Kansas City, MO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Cerner (More than 3 years)

    Pros

    You can learn a lot

    Cons

    Insurance premiums are high as insurance TPA is horrible. pay is low, promotions are lateral moves only, no pay increases. Young unqualified managers delegate work, without doing any work themselves, and are very disrespectful

    Advice to Management

    Hire managers that have people skills.


  8. "Lost its luster"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Kansas City, MO
    Current Employee - Anonymous Employee in Kansas City, MO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Cerner full-time

    Pros

    Company seems stable. Working ~40 - 45 hours a week.

    Cons

    below average pay, illegitimate leaders (Cabinet is great, but Direct/Sr. Director level has become a joke)

    Advice to Management

    Stop hiring/promoting people who aren't leaders.


  9. Helpful (2)

    "Consultant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Consulting Analyst in Kansas City, MO
    Former Employee - Consulting Analyst in Kansas City, MO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Cerner full-time

    Pros

    I met some really cool people here and made some good friends. The benefits were pretty good and they have a gym, doctors, and cafeteria all on campus. That made it a little convenient. You also get to travel.

    Cons

    So many cons.
    1. Unimaginable hours for the little pay. They give you a laptop and phone to make sure you are on 24/7 - literally. I was receiving emails throughout the night at 3am, 7am - you name it and expected to respond. They have a
    2. The traveling gets very time and energy consuming - making work life balance even more difficult.
    3. Be careful what teams you join and who you work with. I cannot emphasize this enough. Many times in a big company you can't choose who you work with, but be aware you may be stuck with a bully and no one will help you out. I experienced somewhat a nightmare. Cerner recently developed a preceptor program and mentorship idea for new associates. However, my preceptor was never available. The person who was my "mentor" was a terrible degrading "bully" to put it nicely. Everyone on the team was too busy with their own projects to give me the light of day when I reached out for help. I will say you can meet really great people here, but you can also meet the worst.
    4. The training program (academy) is nowhere near what it needs to be to make new associates ready and comfortable to be client facing.
    5. It's a dog eats dog world at Cerner. Some people have good experiences where they can collaborate and learn. Others don't have that luck sadly.

    Advice to Management

    Pay more for the work you are making associates do. Make the compensation worth it.


  10. "Integration Architect"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Integration Architect in Kansas City, MO
    Current Employee - Integration Architect in Kansas City, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cerner full-time (More than 3 years)

    Pros

    Company provides extensive training if you are entry-level and will develop you into professional associate if you allow them. Traveling allows for travel perks. Can determine own schedule with travel and client.

    Cons

    Work/Life balance can get out of hand sometimes. Company sometimes values their clients over their own employees.

    Advice to Management

    Focus on your travel associates more. From my understanding efforts are being made, but it is a slow process and employees are eager to know they are appreciated and valued.


  11. "Sr. Solution Designer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Solution Designer in Kansas City, MO
    Current Employee - Senior Solution Designer in Kansas City, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cerner full-time (More than 3 years)

    Pros

    Very flexible work environment, excellent benefits and the ability to grow into other positions.

    Cons

    Very large company, WBT's could be better.


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