Cerner Reviews | Glassdoor

Cerner Reviews

Updated November 19, 2017
185 reviews

Filter

Filter


1.0
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Cerner Chairman, CEO & President Neal L. Patterson
Neal L. Patterson
103 Ratings

185 Employee Reviews

Sort: PopularRatingDate

Pros
Cons
  • Must be good at work/life balance to avoid burnout (in 203 reviews)

  • You may find yourself working long hours (in 151 reviews)

More Pros and Cons

  1. "Support Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Support Analyst in Kansas City, MO
    Former Employee - Support Analyst in Kansas City, MO
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Cerner full-time (More than a year)

    Pros

    -The cafeteria options are nice.

    -There are nice facilities like (ping pong tables, lounges, arcades) you can use if you're in a valued role such as Software Engineering.

    -When you log out of the phone, you don't take any work home with you (although by the end of the day you have a headache and feel as though you haven't accomplished anything).

    -They are always hiring for this role (high turnover).

    Cons

    -Management emphasizes the "18 months to change roles", but then implements "freezes" and uses "attrition" as a cop out so you end up there for 2+ years. They also preach that the company is "so huge, you can transfer to any other department"... you are so siloed and chained to your desk that it's impossible to network to even grasp a low-level understanding of what options are out there for you. When it's time to transfer jobs, people take the first thing they see. Lots use this job as a "foot in the door", but you kind of end up stuck or leaving the company altogether.

    -A trained orangutan could do this job. You're nothing more than a cog in the machine, and management makes sure you know it.

    -If you go more than 1 second over on your lunch or bathroom break, your name goes up in red, as if to shame you. And yes, you have to "hallpass" out for bathroom breaks.

    -The next 2 levels after Support Analyst (Senior Support Analyst, Operations Analyst) are STILL jobs where you're tied to the phone.

    -Pay is low to begin with and raises are piddling.

    -Required to work holidays (Christmas Day, Thanksgiving, New Years...etc.)

    -If you apply, make sure the shifts you put down that you're willing to work, is really what you want. Once they assign you a shift, it's very difficult to get that changed.

    -Management does not even make eye contact with you or acknowledge your existence as a human unless you're at least a team lead.

    -There's no time for any REAL project work, so it's impossible to distinguish yourself amongst your peers. Mostly a popularity contest.

    -Low morale across the entire org makes for long days. You never really accomplish anything. The ball resets every day. You're not working toward anything.

    -Clients you speak with are extremely disrespectful and assume you work in a prison or only have a 10th grade education (and vocalize this), despite the fact that this role (as do 95% of roles at Cerner, require a Bachelor's).

    -They opened a location in Lee's Summit specifically for Support Analysts... with no windows.

    Advice to Management

    -Replace employees with high functioning primates or dolphins.


  2. "Software Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Kansas City, MO
    Current Employee - Software Engineer in Kansas City, MO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Cerner full-time (Less than a year)

    Pros

    Really depends on the team

    Cons

    do not go to CTS, technical competency isn't really up to par.

    Advice to Management

    management who came from Sprint is killing the company

  3. "Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I have been working at Cerner full-time

    Pros

    Ample career advancement opportunities if you work out of WHQ

    Cons

    Limited career advancement opportunities if you do not work out of WHQ


  4. "Hazing. Discrimination"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Cerner full-time (More than 3 years)

    Pros

    None that I can think of

    Cons

    There is no training and management welcomes and encourage team hazing and verbal abuse as well as discrimination against minorities and women

    Advice to Management

    Let someone that is compentent do your job


  5. Helpful (1)

    "Pathetic managers, less work life balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in Kansas City, MO
    Former Employee - Software Engineer in Kansas City, MO
    Doesn't Recommend

    I worked at Cerner full-time

    Pros

    Good infrastructure, some talented teammates

    Cons

    Most Teams have pathetic managers. No matter how talented you are and how good you are at coding, your success is decided by your manager. Apart from doing your work, you need to try all sorts of show offs to make your manager happy. Else you are criticized and ironically low rated. Also many Teams do legacy stuff and you hardly learn anything new. The pay is low. The managers continuously criticize you and keep finding negatives in your work leaving you with least motivation to work.

    Advice to Management

    Managers should be anonymously evaluated by team. Cerner should make sure they choose managers through their skills to manage people effectively, support and motivate team members and remain calm in situation of crisis rather than choosing them through experience.


  6. Helpful (2)

    "Mediocre Employment"

    StarStarStarStarStar
    Current Employee - Project Manager in Kansas City, MO
    Current Employee - Project Manager in Kansas City, MO
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at Cerner full-time (More than 5 years)

    Pros

    They are pretty easy to get a job at. They have some really smart people and quite a few uneducated that still maintain a job.

    Cons

    Over-worked hours are not recognized in any way. In fact, there is a class action lawsuit pending for all of the overtime accrued by associates who were nice and easy to take advantage of right after college.

    Advice to Management

    Recognize the value of a good employee and adjust those who really do not belong there.


  7. Helpful (2)

    "It was hard being an adult older woman working with majority college grads age early 20s."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Support Representative in Lees Summit, MO
    Current Employee - Technical Support Representative in Lees Summit, MO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Cerner full-time

    Pros

    Pay, benefits and thats about all I can say

    Cons

    Environment, No diversity and Clicks

    Advice to Management

    Avoid clicking up and add more diversity not only race but various age groups. You get to the point that you just want an environment that is inspiring on many levels. You want to feel included it almost doesn't matter how much you are paid. Also being a minority was rough it was others but far and few in between. I felt I could as if I could not relate or build relationships with anyone because I was older and had no one I could relate to. When you are surrounded by everything that is not know to you its rough on morale.

  8. Helpful (1)

    "A Large Company with a small company attitude"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Talent Acquisition in Kansas City, MO
    Former Employee - Talent Acquisition in Kansas City, MO
    Doesn't Recommend
    Approves of CEO

    I worked at Cerner full-time (More than a year)

    Pros

    Looks great on your resume as a "former" employer

    Cons

    Technology often doesn't work correctly
    They refuse to give remote employees the things they need to do their job like a screen, docking station and printer. This big tech company expects you to buy your own. Management often "thinks" they can work outside their box but often fail. People are expendable. You either get in line with the program or you're out. Don't ask for a raise - you're only going to get 2%. They pride themselves as being at the 55% level for pay. Doesn't work real well for anything out of Kansas City. Promise their clients BIG RESULTS and pride themselves for some strange reason on underdelivering. Like lay-offs.

    Advice to Management

    Don't forget your roots. Care about your people - without them you are NOTHING. Don't tell them "it's the way we do things". Get rid of your archaic systems - like "cards" in HR. HR and Talent Acquisition are always at odds with each other and should function as one HR Team. Value your people instead of treating them as expendable. Value your mature workers for their wisdom and expertise and QUIT HIRING THE CHEAPEST people you can find!!!!


  9. "Hope you have better luck than me"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Systems Engineer in Kansas City, MO
    Current Employee - Systems Engineer in Kansas City, MO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Cerner full-time (More than a year)

    Pros

    Redundant, mundane work
    Usual 9-5 setup
    Free coffee/water

    Cons

    Say goodbye to work/life balance
    When you start here, any experience prior to Cerner will account for nothing
    Don't count military leadership experience or military experience at all for that matter

    Advice to Management

    Telling Veterans that their military experience is very disheartening to hear. Also using a promotion system that as archaic as the one here should've been abandoned a long time ago.


  10. "Consultant / Technical Business Analyst"

    StarStarStarStarStar
    Current Employee - Consultant Business Analyst
    Current Employee - Consultant Business Analyst

    I have been working at Cerner full-time (More than a year)

    Pros

    learn the business, and process

    Cons

    very low pay , hard to move up


Showing 185 of 2,625 reviews
Reset Filters