Cerner Reviews | Glassdoor

Cerner Reviews

Updated March 28, 2017
150 reviews

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Cerner Chairman, CEO & President Neal L. Patterson
Neal L. Patterson
89 Ratings

150 Employee Reviews

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Pros
Cons
  • Although I love going to the client site the work life balance was off (in 176 reviews)

  • It can be long hours some weeks especially if you do not know how to manage time or say No (in 134 reviews)

More Pros and Cons

  1. Helpful (1)

    "Not a Place for Grownups"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee in Kansas City, MO
    Current Employee - Anonymous Employee in Kansas City, MO
    Doesn't Recommend

    I have been working at Cerner full-time (More than a year)

    Pros

    Ummm...I really don't have anything to say on this...in my experience, it has sucked from day one.

    Cons

    Benefits SUCK! With the high deductibles and limited acceptance, it's no better than Obamacare. Processes - Cerner loves to over-complicate everything from the coffee maker to time cards to, accessing info on the intranet such as the company phone number. But don't worry, if you don't like a process, Cerner will change it within a month and not tell you about it, leaving you to figure it out on your own. But hey, you get a nice little reminder at review time telling you that you don't follow procedures. Web meetings are ridiculously stupid with all of the login hoops you have to jump through just to join the meeting. The new building is horrible. Lots of promises, no delivery. Total waste of money. The open-office floor plan is a creativity and productivity killer. Team management (varies) rarely impartial when it comes to promotions and/or pay increases. If you don't form to the popular political leanings or preferred sexual orientation of the manager, good luck getting anywhere. Not a lot of opportunity at Cerner for growth, those who say there is are ignorant 20 something foreigners who think a ping pong table in the cafeteria is better than a 10% pay increase.

    Advice to Management

    Try to reduce the schizophrenic (agile) approach to development, don't worry so much about the competition. Make what you make, and make it good. Having 200 crappy solutions on the market just because the other guy has 190 crappy solutions doesn't make you better, it makes you desperate. Population Health is not popular with the population. It is glorified spying for insurance companies and I would not want to be associated with such endeavors.


  2. "Call center and collections feel"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Current Employee - MEDICAL BILLING in Kansas City, MO
    Current Employee - MEDICAL BILLING in Kansas City, MO
    Doesn't Recommend
    Negative Outlook

    I have been working at Cerner full-time (Less than a year)

    Pros

    Just that I heard every dept. isn't the same.

    Cons

    It reminds me of a call center and collections dept, enclosed cubicles, excessive talking on the headset, getting claims pd for various clients vs through a physicians office breaks down the difference from the call center feel, a guy was sagging, a girl was dressed like she was going to a club with a faux fur vest, some sort of fishnet stockings, some platform shoes and the dress wasn't too bad but, some people have taken this casual dress too far. I don't feel professional being intertwined with some of these people.It seems like the company only cares about quantity and not quality. I know they have to hire so many minorities for a tax cut. They don't care if the dept isn't suitable for you because their getting a cut for you anyway. It seems like they only put certain folks on this floor in this bldg. The bathroom is disgusting and old you can barely flush the stool papers.

    Advice to Management

    Like it will make a difference


  3. "Call Center Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Call Center Manager in Kansas City, MO
    Former Employee - Call Center Manager in Kansas City, MO
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Cerner full-time (More than 8 years)

    Pros

    They pay well. Benefits are good.

    Cons

    Work is 24/7. Must be in the click. Command and Control.

    Advice to Management

    Just let people do their jobs. Obviously you hired them because you felt they were qualified.


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  5. Helpful (1)

    "Prospective Employment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Consultant
    Current Employee - Consultant
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Cerner full-time (Less than a year)

    Pros

    The only "Pro" is the hype and excitement that HR seems to have when initially interviewing you. From there on it is downhill.

    Cons

    The hiring process is a disaster! Cerner is LEAST interested in finding a truly qualified employee with decent work ethics. They would save a TREMENDOUS amount of money by perfecting their hiring process and retaining great employees. Cerner obviously doesn't know the expense in employee turnover.

    Advice to Management

    Anyone with even a minuscule amount of experience should not even waste their time with interviews at Cerner. Move on. Cerner can continue to "grow" but you are a second away from IMPLODING. The customers you continue to blow smoke up, will figure out what a disaster of a company you actually are and the detonation will begin.


  6. "Disappointed"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Consultant in Pembroke Pines, FL
    Former Employee - Senior Consultant in Pembroke Pines, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Cerner (More than 5 years)

    Pros

    Great company overall
    Competitive in the market
    Xxxxxxxxxxx

    Cons

    No management direction
    Cerner has a huge amount of remote employees but they require you to live within miles from their corporate office.
    They really lack employee appreciation
    Cerner lacks diversity greatly


  7. Helpful (2)

    "Report Cards"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in Kansas City, MO
    Former Employee - Software Engineer in Kansas City, MO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Cerner (Less than a year)

    Pros

    Smart People work there. Possibility to learn new things.

    Cons

    When You first start they test you all the time like school, literally a test. The also give you a weekly report card. It is more about how obedient you are and how submissive you are then anything else. Lots of artificial stress.


  8. "Underpaying, overworking meat grinder"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Solutions Analyst in Kansas City, KS
    Current Employee - Technical Solutions Analyst in Kansas City, KS
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Cerner full-time

    Pros

    -Salary = 50k analyst starting.
    -Have a face? You're hirable.

    Absolutely nothing else. I am required to write 20 words for this, but there is not enough positive to make 20 words, so I am stuck reiterating the requirements to meet them.

    Cons

    -Management sucks.
    -No team atmosphere.
    -For the pay, the 50+ hrs/week is very much not worth it.
    -Management sucks.
    -The company culture is god awful. I have referred to it as 'wolf of wall street'-esque. Yelling, cursing, throwing things. And no intervention by management.
    -Did I mention management? They don't care about their employees; just that managers make themselves look good. Every good deed is met with only 'attaboys' and nothing more. Young and inexperienced. That sums up the entire system up to very senior management. No one cares about employees. Just numbers.

    Advice to Management

    I really want to mention a specific team, but I won't. I'll just say Providing Care; that's enough clarification. Managent here is ALL upper 20's, with less than 5 years experience in ANYTHING after college. You have no idea what you're doing and every time someone provides excellent work, you take credit and provide no positive feedback down the chain. You work for yourselves, and promote that same idealogy to your subordinates. You are the cancer at Cerner; the reason the company WILL fail.


  9. Helpful (2)

    "Company with no values to its employees"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in Kansas City, MO
    Former Employee - Software Engineer in Kansas City, MO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Cerner full-time (More than 3 years)

    Pros

    No Pros at this moment

    Cons

    If you are hired as a Software Engineer and forced to work for the team which has an open card, irrespective of it you like the technology stack of the team.I worked very hard in this company for 2 years at MPages Platform Development team, I was terminated without any notice.This sudden decision was an absolute shocker to me and my peer engineers. The senior management is a bunch of racist individuals which doesn't recognize any employees hard work. I worked for additional hours in order to get the job done, but the end of the day was something unexpected and not at all deserving.The compensation and bonus is very less for all the work I did. This team has no growth for any engineer employers.The manager takes all the credits for the work you do and doesn't backup or support any engineers, instead expects them to perform much more.When I was terminated, my visa application was withdrawn prior to notice date . This created a chaos in my life which happened to lose multiple offers later. I was paid only 2 weeks severance compensation and I happen to lose all my benefits including unsused vacation, insurance

    Advice to Management

    First learn to respect the junior level employees and filter out the racist people within the MPages Platform Development team.There should be always another chance for a hard workers.Update with the technology stack. Most of the projects within the team is still very outdated and obsolete.


  10. Helpful (3)

    "Low pay and work culture to outsource everything to India"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Disapproves of CEO

    I worked at Cerner full-time

    Pros

    You can work as slave

    Cons

    Cerner tries to pay in terms of Indian standard. They outsource all work and whatever remains in US, they will try to hire people on Visa for low pay. So no chance to grow and make a career.

    This brings the question of what should employees do if their hard work is taken from them and outsourced. Should employees not share their knowledge or cross train others to secure job?
    Should employees sabotage the back stabbing companies top management who have done that to make few extra bucks.
    In age of corruption, what would wikileaks do?

    Companies like these should be banned from doing business in US or they should not have legal protection in US. Current employees should complain on Glassdoor or to Dept of Justice or Immigration or local Senators about any instances where employees were replaced with cheaper H1 guys.

    I should have buried code deep inside to fail if I am still not employed. If I am employed then I update it for another year.

    Advice to Management

    Go live in India


  11. "Finance"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I worked at Cerner full-time (More than 3 years)

    Pros

    There are lots of amenities (gym, cafeteria, childcare, etc.) so you never have to leave work. Great networking opportunity, since it is a large company with good name recognition.

    Cons

    The pay is relatively low for the amount of work. Your success or failure can depend heavily on the manager. This is only a con because there is such a wide spectrum of abilities and/or styles in the lower to mid-level management team. Expect to work 80 hour weeks during quarter closes.

    Advice to Management

    Coach and push team to be the best in a constructive way. Be driven, but not condescending.



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