Cerner Reviews | Glassdoor

Cerner Reviews

Updated July 25, 2017
646 reviews

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3.0
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Cerner Chairman, CEO & President Neal L. Patterson
Neal L. Patterson
258 Ratings

646 Employee Reviews

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Pros
  • Work/life balance for my team is great (in 128 reviews)

  • Pretty good place to start a career (in 45 reviews)

Cons
More Pros and Cons

  1. Helpful (2)

    "Good company for new college hires"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Kansas City, MO
    Current Employee - Software Engineer in Kansas City, MO
    No opinion of CEO

    Pros

    Good place to gain experience, particularly for new college hires. Also, there is the general "perception" of a rosy future for this company (if nothing else, this "perception" serves as a motivational tool for recent hires).

    Cerner has an excellent training and mentoring program in place for all inexperienced new hires.

    Cons

    There appears to be limited job growth potential, relatively small salary increases (this is detrimental to retaining top engineering talent over the long-term), and highly questionable management practices.

    In general, most positions require at least 45 to 46 hours per week. More often than not, weekly totals can exceed 50 hours, and the number of hours worked on average typically factors into performance reviews.

    Advice to Management

    Frequent and abrupt reorganizations of employees (through redeployments or transfers) hurt employee morale and will not be beneficial to Cerner over the long-term.


  2. Helpful (1)

    "Top Performers treated well, quality of engineering reflects cultural issues."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Leader in Kansas City, MO
    Current Employee - Operations Leader in Kansas City, MO
    No opinion of CEO

    Pros

    Wide variety of organizations internally to work in, an industry that is developing into it's prime, and top 20% of associates are rewarded and treated very well.

    Cons

    Resources are always focused towards Neal's "next big thing" and projects that just lifted off or are continuing a normal lifecycle become neglected through limited resources.

    The company's reputation for buggy software is well earned. This cycle perpetuates itself due to inadaquate software testing, insufficient development cycles, and constant turnover of engineers.

    Advice to Management

    Improve software quality either by staffing projects more fully through their lifecycles or by slowing down development.

  3. Helpful (1)

    "Very good place to start out and build a career, but opportunities tradeoff with compensation"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Integration Architect in Kansas City, MO
    Current Employee - Integration Architect in Kansas City, MO
    Approves of CEO

    Pros

    There are a lot of opportunities for growth at Cerner. The company has been expanding rapidly over the past few years and it's just now starting to fit into its role as a medium sized company and one of the premier names in healthcare.

    There's a lot more room for business opportunities globally and we're positioning ourselves to take advantage of it which in turn will drive corporate growth and more career opportunities in the company.

    Cons

    Compensation has always been historically low, relative to other IT or consulting firms. Associate recognition is not always the most robust program where the incentives do not match the work done. Because so many people have been hired, although there are a lot of growth opportunities, it also presents a lot of challenges such as higher than average turnover, steeper learning curve and project ramp up and implementation time due to inexperience.

    Senior leadership, while having a good vision and general direction, often seems chaotic and hasty in implementing a lot of structural changes within the company. Change is good, but often times, a lot of changes are not satisfactorily explained or many of the reasons do not seem to make sense, which ends up making the core job more difficult, or not as efficient as it could be.

    Advice to Management

    Plan your changes better. I feel that we've had many opportunities, and we've taken advantage of a lot of them, but we've also missed a lot of them that we could have easily had, had we had a proper structure in place with better management of resources.


  4. Helpful (1)

    "Strong example of a 21st Century Employer."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Test Developer in North Kansas City, MO
    Current Employee - Senior Test Developer in North Kansas City, MO
    Recommends
    Approves of CEO

    Pros

    Like most 21st century employers you have to realize that you are self-employed and have to adopt philosophy of a contractor as an employee here. With this in mind Cerner is an excellent company to start in, start over in a new industry, or build a resume. The employee turnover is high and frankly it’s not a company where you’ll have a lot of interaction with fellow employees. But Cerner does a great job interviewing employees and I’ve never met anyone who was not very smart if not brilliant and hard working. No one where I had to ask, ‘how did this person get here?’

    Cons

    Because everyone these days, non-management, and management, is under pressure to produce middle management has little time to devote to working with their direct reports. You have to be very aggressive managing your career and will have to work very hard to get more than an average annual review.

    Advice to Management

    While I understand the pressures Senior Management face, and I do like Neal's aggressive implementation of his vision, I wish Cerner would do more to reward employees for what Cerner is asking them to do.


  5. Helpful (2)

    "Cerner, nice place to start but not so sure about long term..."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Architect in Kansas City, MO
    Current Employee - Software Architect in Kansas City, MO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Cerner is a great place to get your feet wet in the IT field, however I am not so sure about the long term aspects of a career at Cerner.

    Cons

    Cerner expects a great deal of work hours out of their associates without any extra type of compensation or rewards. It's EXPECTED at Cerner. The high level management does not seem to really care about their associates. Their attitude is more of 'we can replace them with new graduates'. Pay does not increase appropriately with experience...

    Advice to Management

    Respect your associate base! Give appropriate pay increases to your experienced staff and stop firing them so they can be replaced by college graduates. This hurts Cerner dramatically when you realize how much knowledge base and talent the organization has lost. It's not all about Senior Management!!!


  6. Helpful (1)

    "Cerner: Great for experience, Bad for compensation."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Kansas City, MO
    Current Employee - Software Engineer in Kansas City, MO
    Approves of CEO

    Pros

    Cerner is a good start point for current graduates. You will get a lot of exposure to help build your career. Cerner hires a lot graduates which makes the work environment very young and casual. I have met a lot of friends that I hang out with outside of work through work.

    A very good reason to work at Cerner is the goal of the company towards transforming health care. Cerner provides an opportunity for each of its associates to be part of a hospital conversion process, in which a hospital becomes a cerner client. During this process you will have the ability to fit the shoes of nurses or hospital staff, this really benefits the associates as to how their work impacts peoples lives. People looking for work with a meaning behind it should consider cerner.

    Cons

    The major downside of working at cerner is the base salary and the salary increments. I have been disappointed after several reviews with my salary increase even after creating excellent work. But as long as you are benefitting from the experience that cerner gives you, that would out way the salary in the long run, especially when seeking for other employment.
    Another downside is the recent addition of taking multiple health screening test with penalites for failing tobacco by adding $1000 to your health insurance. I dont think companies have the right to be giving penalites to people for smoking.

    Advice to Management

    Pay your associates better to give them more of an inniative to stay. Experience will take you long enough but at the end of the day associates or employees are looking to make more money to better the lives of them and their families. I like what I do at cerner but I feel underpaid, which is the ultimate reason for seeking other employment


  7. "Great place to work right after school but after two years cash in on the experience and go elsewhere."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Solutions Delivery Consultant in Kansas City, MO
    Former Employee - Solutions Delivery Consultant in Kansas City, MO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Great job for someone just coming out of school. Great opportunity to get some experience in the health IT field. Opportunities for assignments abroad if interested. Very talented, devoted, and hard working people to work and network with at Cerner.

    Cons

    Required to work long hours. Unrealistic expectations to be 100% billable for a SDC. Not much upward mobility. There is always a re-org every single year and its major re-org. Too many broken promises. They have laid off hundreds of people in the past year. Hard to move up past level 5. Just another number that can easily be replaced and thats the feeling you get working there. You dont really matter and you can easily be replaced by another associate that just came out of college too blind to see the truth. The compensation and benefits package is terrible. You pay a lot for healthcare and you would think it would be better since it is a health company!

    Advice to Management

    Support your team and build them up. Allow them to shine and be recognized for all of their hard work and efforts.

  8. Helpful (1)

    "must be willing to dedicate a lot of time to your work"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Content Developer in Kansas City, MO
    Current Employee - Content Developer in Kansas City, MO
    Recommends
    No opinion of CEO

    Pros

    There are a lot of different areas you can work in, and some people find it easy to switch broadly across the company. Managers can be supportive of your interests in addition to theirs, and will try to help you in your path.

    Cons

    Long hours are expected- I am expected to work 48 hours a week minimum, sometimes managers have conflicting priorities and expectations of you.

    Advice to Management

    There is a lot of inefficiency, I would narrow it back down to the main objectives and go from there.


  9. Helpful (2)

    "You win some..you lose some"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Kansas City, MO
    Current Employee - Software Engineer in Kansas City, MO
    Recommends
    Approves of CEO

    Pros

    Good place for new college grads to get feet wet. Learn a lot that can be applied to your next future job. Lots of experience gained in a very short time. Starting pay for college grads is well above average for the area. Nice on-gym site and clinic on campus. Management right above you are usually very down to earth. Lots of young workers. Nice equipment(laptops, flat screen monitors, etc.)

    Cons

    As a result of the large starting pay, Bonuses and raises are minimal and Cerner ends up being nearly the same as other companies within 2 years. You would think with cerner offering Healthcare benefits directly instead of through a third that the prices would be low. They are actually above normal. Typical workweek is 45+ hours a week of constant work. There is plenty of it. Executives are full of it, very arrogant, and cocky. High turnover rate, Very low retention rate. Cubical are about the size of a small porta potty..they pack us in even though there are hundreds of empty cubes.

    Advice to Management

    I would tell the executives to be less arrogant..and get to know lowest level of workers. A occasional "hi", "good job", doesn't hurt.


  10. Helpful (1)

    "Satisfaction highly dependent on where you land"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Kansas City, MO
    Current Employee - Software Engineer in Kansas City, MO
    Approves of CEO

    Pros

    Starting salaries are competitive. Positions are challenging and associates are given the freedom to innovate and solve problems. The engineering processes in use are effective, but lightweight enough so that they don't bog you down with bureaucracy or hamper innovation. Promotions really are based on performance and not on politics. If you continually perform well, your career will grow quickly.

    Cons

    You are expected to work 15-20% overtime minimum. Benefits are mediocre. The associate center that is so highly touted is really only accessible to employees who work at the North Campus. Performance evaluations force employees into categories whose size is predetermined.

    Advice to Management

    None


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