Cerner Reviews | Glassdoor

Cerner Reviews

Updated December 7, 2017
294 reviews

Filter

Filter


2.0
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Cerner Chairman, CEO & President Neal L. Patterson
Neal L. Patterson
124 Ratings

294 Employee Reviews

Sort: PopularRatingDate

Pros
  • Work/life balance for my team is great (in 147 reviews)

  • Pretty good place to start a career (in 50 reviews)

Cons
  • Must be good at work/life balance to avoid burnout (in 204 reviews)

  • You may find yourself working long hours (in 153 reviews)

More Pros and Cons

  1. Helpful (2)

    "Good opportunity for new graduates for a time, then move on."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in North Kansas City, MO
    Former Employee - Software Engineer in North Kansas City, MO
    Disapproves of CEO

    Pros

    Challenge, Technology, meet new people, sometimes they pay for dinner if you work like 70 hours, there are a lot of young people who work for the company so if you like to meet new people it can be a good environment for that. Some teams are much better to work for then others.

    Cons

    Long Hours, Typical corporate workplace. If you have a family they must be prepared for you to work long hours (depending on the team).

    Advice to Management

    Find out what motivates each person, don't just assume everyone is the same. Be able to realize that some workers are not wanting to be managers and that if a manager is not fit for their job they should move down to a technical (or functional role). They can still provide help to the company , but not in a leadership position.


  2. Helpful (3)

    "The CEO owns your life. Got kids and family? Well not anymore."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in Kansas City, MO
    Former Employee - Software Engineer in Kansas City, MO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Good experience straight out of college. Solid, stable company.

    Cons

    Extremely long hours. Don't even try working less than 10% overtime. Your manager will pull you aside and tell you to work harder. Most likely you'll work at least 15% to 20% overtime. Keep in mind that you are salaried and don't get paid for overtime. Promotions and pay increases are based upon time worked, so even if you are good at what you do, if you don't work a lot of overtime, you won't get a very large raise. You are also measured up against your teammates, and the person on your team who works the most hours overtime will get the best raise, and the person who works the least amount of overtime will get the worst raise. Its basically like a deathmatch to see who can work the most hours, and in the end, its either you or them.

    Advice to Management

    The senior management isn't at fault for the tough work environment at Cerner. It all comes from the hellspawn CEO, Neal Patterson. So my advice for the senior management is to try and shield your team from as much of the flack that Neal gives as possible. Sometimes its not possible to shield your team from this harassment, for example when Neal sits out at the parking lot making sure people don't leave before 6:00pm. But when you get an opportunity, be sure to tell your team that they are all doing well, despite the tough conditions place upon by the stupid CEO.

  3. Helpful (2)

    "Nice company vision, poor pay, and must be a workaholic. Cerner is a way of life, not a job."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Exexcutive in Kansas City, MO
    Current Employee - Sales Exexcutive in Kansas City, MO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Easy job to land if you are young and recently out of college. Then LEAVE and get paid for your knowledge. The CEO Neal Patterson has good vision for healthcare. He is well respected for his knowledge. He may never get his message out due to lack of public speaking skills.

    In my opinion, Cerner (especially consulting) gives the chance to visit many locales and hospitals.

    Cons

    Long Work weeks. It's not unusual to work 60 hours, not including travel. They "talk" about work/life balance, but it is not true. They expect your life. You have to use force to get time away.

    Pay is much lower than expected. There salaries are based on the dying job market in Kansas City. Get 2 years of experience and then leave for greener pastures. You just might get to see your family again.

    Advice to Management

    Increase the salaries to retain your talented employees. If not, you start having to compete with more and more of your former employees.


  4. "Before joining, make sure you like change and make sure you're ready for the ride of your life."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Executive in Kansas City, MO
    Current Employee - Executive in Kansas City, MO
    No opinion of CEO

    Pros

    Offers great opportunities for young professionals. Great place to learn a lot about the industry and to be the over achiever they like to hire. Important that you network both within the company and outside. Cerner offers a great environment to learn successful strategies for building a company quickly and making it work.

    Cons

    Once you've hit 10+ years, you become a target....not only your salary but also your role. Not able to take vacation time or truly be "out of the office" at any time. You must always be connected. It sucks you in and it's hard to get away.

    Advice to Management

    Listen to your experienced associates.


  5. Helpful (1)

    "Good Career Opportunities, but low compensation and salary growth potential."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Systems Engineer in Kansas City, MO
    Current Employee - Systems Engineer in Kansas City, MO
    Doesn't Recommend
    No opinion of CEO

    Pros

    Career opportunities are abundant, filled with a younger crowd so networking is easy.

    Cons

    Compensation is lower than what you would receive elsewhere, many people you work with will do the bare minimum to scrape by which is aggravating to work with at times. Be prepared to be paid little to do grunt work and pay your dues during the first few years here.

    Advice to Management

    Praise good work instead of just searching for negatives, compensate fairly to keep good and talented people instead of recruiting cheaper talent that costs more to retrain.


  6. Helpful (1)

    "Get your experience and move on"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Analyst in Kansas City, MO
    Current Employee - Senior Analyst in Kansas City, MO
    No opinion of CEO

    Pros

    Cerner is a great place to gather all the knowledge you need to move on to a better company with a better compensation and employee satisfaction.

    Cons

    They change ways promotions are given and they do not tell you until your review is up. So you do all the work and expect to get promoted and respected just to find out that you deserve something but Cerner changed how the promote and you will not be promoted. That is not how you should treat employees that put all the hard work in and bring money in for the company.

    Advice to Management

    Treat the employees with respect. Especially the ones that are working the long hours and making the company good money. Try the pay for performence that you tell all employees but don't perform on.


  7. "ok place to work as a grad out of college"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Solutions Delivery Consultant in Kansas City, MO
    Former Employee - Solutions Delivery Consultant in Kansas City, MO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    ability to work remotely. room for career advancement and development

    Cons

    compensation is horrible. they take advantage of new grads out of college and pay them little to nothing compared with the rate that they bill them out as.

    Advice to Management

    value your employees, recognize them for their hard work.

  8. Helpful (6)

    "Cerner is great for a steady paycheck, but if you have ambitions about career or pay, then it's not for you."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Systems Engineer in Kansas City, MO
    Current Employee - Systems Engineer in Kansas City, MO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Cerner is a great place to build marketable work skills if you get placed in a role that encourages it. There are all kinds of vendor training, knowledge sharing, and opportunities for education within your normal job functions. There is nothing like being paid to learn how to do your job after you start working. You don't really need a background in your job area in order to be hired to perform a function; they will teach you everything you need to know after you start. This is of course because employees are "resources", whom they can plug and chug to fit any job availability regardless of experience or skillset.

    Telecommuting is great, and is permitted, but not encouraged. Depending on your manager and your role withing the organization you were placed in, you are discouraged from doing it more than once or twice a month (and that's only if you have a good reason, like having the cable guy come, or you're ill, etc). Though admittedly, there are some times when you really can't work from home in order to perform some types of work.

    If you are looking for a stable job that will earn a paycheck, Cerner will definitely fit the bill. It is easy to work for Cerner and perform at fairly average levels and continue employment. There is not a huge culture of competition (though some employees would disagree), and for the most part people are helpful if you have questions about anything.

    If you work extended hours one day, usually management is good about allowing flexible hours the following day if you want to come in late or leave early. And other times management will bring down the hammer and try to pin you to 8-5pm if they notice people are taking advantage of this too much. Of course, management does this also so it's somewhat confusing why they are so strict about it.

    There are many benefits to working at Cerner; the team outings are generally at nice establishments, there is health insurance and a stock purchase plan, a 401k, decent initial pay, etc.

    Cons

    The salary you are hired in at will pretty much determine your base salary for the remainder of your Cerner career. All your raises will be based upon it, and that will not change even if your job or role changes. I know another employee who fought for months to have his or her pay adjusted to meet their new job's pay range, and broke many, many bridges because of it. The raises are fairly low as well, so you can only hope to beat inflation by a small amount (if at all).

    There is virtually no opportunity for original thought or ingenuity at Cerner. The process for making something new official is long and difficult, so it makes it almost pointless to try to change anything. Also, because when you are hired on you don't know anything about your job, as mentioned above, it makes it very difficult to iron out inefficiencies. Depending on your role there can be a lot of paperwork in order to cover yourself in the event that you cause a client issue. It is pretty crucial to document everything you do because if you screw up you're going to need it.

    There is a lot of pressure to appear to work long hours, and to participate in social events that appear optional, but are really mandatory. You aren't considered a team player if you have anything going on in your personal life and cannot or do not wish to attend these events. Once you go to these social events, particularly if they take place offsite, there is a lot of pressure to drink alcohol, which becomes the topic of conversation among most people not talking about work.

    Cerner employees are expected to work at least 8 hours of overtime. If you are logging fewer than 8 overtime hours per week, you get a discussion about why you're not working as hard as everyone else. This obviously creates a culture of padding hours and falsifying time sheets. Some people do really work lots of overtime, but even people whose work requirements do not warrant so many extra hours of work are expected to put in the hours.

    Also, if you are in a rotational program like Velocity before you are placed in a role, you have no say as to your work location or job function. They will place you according to "business need", and any opportunity they give you to express your preferences is a farce. Upper management does not really have a handle on placing people according to ability or convenience; it really is based on whim and appears to really just be the luck of the draw.

    If you have skills in more than one area, or you want to make a difference at the company you work for, be appreciated for attempting to create a more efficient work environment, get bonuses or raises appropriately, or have a good career path and achieve it based on merit, then Cerner is not for you.

    Advice to Management

    Have your middle managers get a better grasp on the little guys and their ability. Many of them are as incompetent as you think, but some of them have untapped abilities that you could be using to grow your organization.

    Since you know that most people leave within 2 years, wouldn't it make more sense to give bigger raises to the people that stay longer, rather than giving most of your money away to people who just take it and leave?


  9. Helpful (1)

    "Great place to start your career in Healthcare IT. Not a long term bet."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Solutions Architect in Kansas City, MO
    Current Employee - Solutions Architect in Kansas City, MO
    Disapproves of CEO

    Pros

    Healthcare industry is vital and growing and will continue to grow. Cerner is a great company to get a start in healthcare IT.

    Cons

    Cerner is not a company that promotes a good work/life balance. You will work long hard hours and the more you give the more that is expected. They talk about providing a career path, but there is really not much of a path. If you are a high-performing person you will be frustrated with the lack of quality and the overload of work expected.

    Advice to Management

    Cerner senior management needs to consider the talent of their employees as an asset. They do not seem to care when experienced people leave for greener pastures. They do not keep competive with the overall market.


  10. Helpful (3)

    "A way to learn Healthcare IT, but with horrible hours, little pay, and even worse treatment by management."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Solutions Architect in Kansas City, MO
    Former Employee - Solutions Architect in Kansas City, MO
    No opinion of CEO

    Pros

    Excellent place to learn new software to get into the Healthcare IT industry

    Cons

    It is a sweatshop. I worked 50 to 70 hour weeks, got absolutely no compensation for it. Being a field associate, I had no say in product design, etc, even though I was in front of the clients.

    Advice to Management

    Try and treat people with respect. Field people deserve to be treated with respect. And statements by management like, "If we could hire college graduates that would take half the pay, we would fire all of you in a minute" really shows how little respect PROFESSIONALS in the field are treated.


Showing 294 of 2,665 reviews
Reset Filters