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Cerner Reviews

Updated January 17, 2018
192 reviews

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192 Employee Reviews

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Pros
Cons
  • Must be good at work/life balance to avoid burnout (in 207 reviews)

  • You may start off working very long hours (60 (in 154 reviews)

More Pros and Cons

  1. Helpful (2)

    "Pathetic managers, less work life balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in Kansas City, MO
    Former Employee - Software Engineer in Kansas City, MO
    Doesn't Recommend

    I worked at Cerner full-time

    Pros

    Good infrastructure, some talented teammates

    Cons

    Most Teams have pathetic managers. No matter how talented you are and how good you are at coding, your success is decided by your manager. Apart from doing your work, you need to try all sorts of show offs to make your manager happy. Else you are criticized and ironically low rated. Also many Teams do legacy stuff and you hardly learn anything new. The pay is low. The managers continuously criticize you and keep finding negatives in your work leaving you with least motivation to work.

    Advice to Management

    Managers should be anonymously evaluated by team. Cerner should make sure they choose managers through their skills to manage people effectively, support and motivate team members and remain calm in situation of crisis rather than choosing them through experience.


  2. Helpful (2)

    "Mediocre Employment"

    StarStarStarStarStar
    Current Employee - Project Manager in Kansas City, MO
    Current Employee - Project Manager in Kansas City, MO
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at Cerner full-time (More than 5 years)

    Pros

    They are pretty easy to get a job at. They have some really smart people and quite a few uneducated that still maintain a job.

    Cons

    Over-worked hours are not recognized in any way. In fact, there is a class action lawsuit pending for all of the overtime accrued by associates who were nice and easy to take advantage of right after college.

    Advice to Management

    Recognize the value of a good employee and adjust those who really do not belong there.

  3. Helpful (2)

    "It was hard being an adult older woman working with majority college grads age early 20s."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Support Representative in Lees Summit, MO
    Current Employee - Technical Support Representative in Lees Summit, MO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Cerner full-time

    Pros

    Pay, benefits and thats about all I can say

    Cons

    Environment, No diversity and Clicks

    Advice to Management

    Avoid clicking up and add more diversity not only race but various age groups. You get to the point that you just want an environment that is inspiring on many levels. You want to feel included it almost doesn't matter how much you are paid. Also being a minority was rough it was others but far and few in between. I felt I could as if I could not relate or build relationships with anyone because I was older and had no one I could relate to. When you are surrounded by everything that is not know to you its rough on morale.


  4. Helpful (1)

    "A Large Company with a small company attitude"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Talent Acquisition in Kansas City, MO
    Former Employee - Talent Acquisition in Kansas City, MO
    Doesn't Recommend
    Approves of CEO

    I worked at Cerner full-time (More than a year)

    Pros

    Looks great on your resume as a "former" employer

    Cons

    Technology often doesn't work correctly
    They refuse to give remote employees the things they need to do their job like a screen, docking station and printer. This big tech company expects you to buy your own. Management often "thinks" they can work outside their box but often fail. People are expendable. You either get in line with the program or you're out. Don't ask for a raise - you're only going to get 2%. They pride themselves as being at the 55% level for pay. Doesn't work real well for anything out of Kansas City. Promise their clients BIG RESULTS and pride themselves for some strange reason on underdelivering. Like lay-offs.

    Advice to Management

    Don't forget your roots. Care about your people - without them you are NOTHING. Don't tell them "it's the way we do things". Get rid of your archaic systems - like "cards" in HR. HR and Talent Acquisition are always at odds with each other and should function as one HR Team. Value your people instead of treating them as expendable. Value your mature workers for their wisdom and expertise and QUIT HIRING THE CHEAPEST people you can find!!!!


  5. "Support Analyst - Help Desk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Neutral Outlook
    No opinion of CEO

    I worked at Cerner full-time (More than a year)

    Pros

    Insurance is great. Job becomes easier over time. If you do not want a call center job — stay away from this title.

    Cons

    Management on the Help Desk is horrible. Favoritism. Gossip. Allowing people to not show up, extremely high turn over rate. Also if you want to move to a normal hour shift - good luck! They will lie to you and say how easy it is. 6 months after being there you go on a list. Which they must find someone to take your place for you to move. And you go 1 by 1. Well they can’t keep anyone they hire. So good luck trying to move. Complete joke.

    Advice to Management

    Learn your job. Stop gossiping. Do not lie to your employees.


  6. "Hope you have better luck than me"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Systems Engineer in Kansas City, MO
    Current Employee - Systems Engineer in Kansas City, MO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Cerner full-time (More than a year)

    Pros

    Redundant, mundane work
    Usual 9-5 setup
    Free coffee/water

    Cons

    Say goodbye to work/life balance
    When you start here, any experience prior to Cerner will account for nothing
    Don't count military leadership experience or military experience at all for that matter

    Advice to Management

    Telling Veterans that their military experience is very disheartening to hear. Also using a promotion system that as archaic as the one here should've been abandoned a long time ago.


  7. "Consultant / Technical Business Analyst"

    StarStarStarStarStar
    Current Employee - Consultant Business Analyst
    Current Employee - Consultant Business Analyst

    I have been working at Cerner full-time (More than a year)

    Pros

    learn the business, and process

    Cons

    very low pay , hard to move up

  8. Helpful (2)

    "RUN FAR FAR AWAY!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst in Malvern, PA
    Current Employee - Analyst in Malvern, PA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Cerner full-time (More than a year)

    Pros

    Very easy to get hired fresh out of college with no experience. Decent as a stepping stone, but get a year in and get out.

    Cons

    Horrible management with no room for growth. There are no bonuses or incentives for employees to stay. They are the #2 EHR company and make billions, yet this success is in no way reflected upon their employees. Health insurance is horrible. I work in the Malvern office and no money has been spent to improve the building, yet millions are spent on the KC offices. You will not make decent money here unless you plan on staying for 20+ years.

    Advice to Management

    Hire management that actually cares about their employees. Invest more in the Malvern office and provide incentives and bonuses for your employees.


  9. "Client Financial Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Financial Specialist in Kansas City, MO
    Current Employee - Client Financial Specialist in Kansas City, MO
    Doesn't Recommend
    Positive Outlook

    I have been working at Cerner full-time (Less than a year)

    Pros

    Flexible and no one know when you are coming or going

    Cons

    This title is BS, this is some sort of unorganized collections, such high turn over nothing is ever collected. Stuff as old as 2009, millions of dollars. You have no phone. You can only Skype. Even to your manager who maybe in the same aisle!!!

    Advice to Management

    Find real manager who want to help employee succeed and not just brush thing under the rug because you only have them for 18 months ( how long you have to stay in a postion to get out of hell)


  10. "Sr. Systems Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Systems Engineer
    Current Employee - Senior Systems Engineer
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Cerner full-time (More than a year)

    Pros

    Not really any I can think of. Maybe a good starter position so you can really appreciate how not awful your next is in comparison?

    Cons

    Bad pay
    Terrible work/life balance
    Culture actively discourages thinking for yourself
    Culture actively discourages problem solving, relying instead on rote step-by-step work instructions
    Terrible insurance
    Show any competence at a subject and they will actively pigeonhole you into that one very specific thing with almost no room for growth
    Actively hire people not fit for a position expecting team members to completely train new recruits from scratch
    Seriously cannot stress the work/life balance thing

    Advice to Management

    There isn't much advice that can be given other than an entire corporate overhaul


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