Cerner Reviews | Glassdoor

Cerner Reviews

Updated August 16, 2017
2,316 reviews

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2,316 Employee Reviews

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Pros
  • Work/life balance for my team is great (in 128 reviews)

  • Pretty good place to start a career (in 45 reviews)

Cons
More Pros and Cons

  1. Helpful (1)

    "Clean and Current, but very Corporate."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Systems Engineer in Kansas City, KS
    Current Employee - Systems Engineer in Kansas City, KS
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Cerner full-time (More than 5 years)

    Pros

    Clean, up-to-date campuses, friendly and comfortable work areas, gym, pharmacy, doctor offices, benefits.

    Cons

    Pay is below the industry standard, and performance evaluations to determine raises are based on the bell curve more than actual performance due to the growing size of the company.

    Advice to Management

    Pay more attention to the performance and achievements of the cogs in the machine, and make sure pay is equal across all positions and matches the industry.


  2. Helpful (1)

    "Interesting, but limited"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cerner full-time

    Pros

    Great to work with clients around the country to customize their EMR

    Cons

    Little to no opportunity for advancement or mobility within the company

  3. Helpful (1)

    "System engineer moved to Database Admin"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Database Administrator
    Current Employee - Database Administrator
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Cerner full-time (More than 3 years)

    Pros

    Good place to get your hands on a few different jobs coming out of college. They will take a chance on recent college grads, but that's only to pay them less.

    Cons

    AMS/SWx is turn and burn, there is no end to the work there, be prepared to have 50 + tickets. They will have long hour days where they tell you that you cannot leave until the ticket queue is below a certain number, then the next day the queue shoots back up again. One of the higher ups in AMS/SWx once said he does not care how much people have to work, as long as the numbers are met. So there is no concern from the company if you are burned out.

    Benefits are not very good for a company this size, total 401k march is 1.98%, industry standard is 3% for a company like Cerner. Medical covers just about bare minimum. The dental and eye plans are through the roof for the premiums.

    To get more than a 3% annual pay adjustment you have to be on the correct team that gets a lot money thrown at it (ex: Software Development, client facing positions), live at the office (talking 70+ hrs a week, even then maybe not), or be in-disposable to your team (Like senior management needs to know who you are and that you are knocking it out of the park).

    Technical teams are undervalued while people that "schmooze" the clients are way over valued. Its frustrating to see my friends who just talk with clients work 1/2 as much and make 20%-30% more.

    On call, is stressful, many positions are on-call 24/7. Literally everyday, every weekend, every holiday, no compensation for this. This is more in the CWx area however, but AMS has on-call as well.

    Advice to Management

    You need to allocate better raises to people for getting their jobs done, not waiting to see how long they stay in the office.


  4. "Technical Support Engineer"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cerner full-time

    Pros

    Great Schedule and team environment

    Cons

    Not enough opportunities for promotion

    Advice to Management

    better communication with all employees


  5. Helpful (4)

    "Health Insurance dropped the day we lost the contract"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Systems Analyst in Pittsburgh, PA
    Current Employee - Systems Analyst in Pittsburgh, PA
    Doesn't Recommend

    I have been working at Cerner full-time (More than 10 years)

    Pros

    benefits were decent while we had them

    Cons

    Does not care about employees

    Advice to Management

    When a hospital loses its contract and the entire staff is being let go, please do not drop benefits on our last day. At the very least take it to the end of the month. Cobra is ridiculous so don't recommend that. I thought employees that worked for 20 years with Cerner would have been treated better


  6. "Consultant Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Cerner full-time

    Pros

    Fast Moving, Relaxed, Room for growth

    Cons

    Large Company, Could get lost in the numbers


  7. Helpful (1)

    "Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook

    I have been working at Cerner full-time

    Pros

    Benefits, Gym, Laid back, Healthcare, Nice coworkers

    Cons

    Pay
    No bonuses
    Lack of responsibility
    Angry clients
    Hard to advance

  8. "career killer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Cerner full-time

    Pros

    You work indoors with climate control.

    Cons

    Zero respect. Couldn't care less about your career or what experience you bring to the table. Forced into roles that you don't want nor do they align with your skillset. Completely useless leadership. No clue how to lead. Only know how to berate and belittle. Entire teams of people that do nothing but bark orders yet provide no tangible input. Toxic environment of fear and backstabbing. So many "managers" in positions that they have ZERO experience in. Claim to have flexible hours but immediately get a reprimanding email the second someone "important" didn't see you chained to your desk. These same people love to shoot over nonsensical orders through email but when asked for clarification, they never respond so they can always blame you for not doing it right. So much of what they tell you during the hiring process is a lie.

    Advice to Management

    Quit. Then bring in people who are competent, people who actually know how to manage, people with people skills, people with experience in the discipline they manage. Unless your desire is to create a condescending mean girls sorority, then good job. You nailed it.


  9. "A good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Cerner full-time

    Pros

    Cerner is an innovative healthcare company
    Company is dedicated to its mission

    Cons

    The fast paced environment can be challenging for some

    Advice to Management

    Continue to foster innovative culture
    Continue to invest in infrastructure to support company growth objectives


  10. "Great company straight out of college"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Support Analyst in Kansas City, MO
    Current Employee - Support Analyst in Kansas City, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cerner full-time (More than a year)

    Pros

    Good Pay
    Positive Culture
    Meaningful work
    Plenty of Career Opportunity

    Cons

    Can be difficult to transfer
    5 year 401k vetting process

    Advice to Management

    Make an effort to identify and encourage all associates strengths and offer opportunities to improve weaknesses. Nothing beats regular, open and honest 1 on 1s.


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