Cerner Systems Engineer Reviews | Glassdoor

Cerner Systems Engineer Reviews

Updated August 16, 2017
147 reviews

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Systems Engineer

3.4
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Cerner Chairman, CEO & President Neal L. Patterson
Neal L. Patterson
91 Ratings

Employee Reviews

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Pros
  • Work/life balance for my team is great (in 128 reviews)

  • Pretty good place to start a career (in 45 reviews)

Cons
More Pros and Cons

  1. "Great corporate culture if you're in Kansas City area"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Systems Engineer in Raleigh, NC
    Current Employee - Systems Engineer in Raleigh, NC
    Positive Outlook
    Approves of CEO

    I have been working at Cerner full-time (More than 5 years)

    Pros

    Great corporate culture and quaility of life offerings to associates located near the headwuarters

    Cons

    Very limited offerings of additional benefits if you are a remote associate outside the KC area


  2. Helpful (1)

    "Good pay, mediocre environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Systems Engineer
    Former Employee - Systems Engineer

    I worked at Cerner full-time (More than a year)

    Pros

    The pay was good, the facility nice

    Cons

    Management seems to change priorities a lot, often without considering the practical impact

  3. Helpful (1)

    "Cerner IT infrastructure Support Experiance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Computer Systems Engineer in Walpole, MA
    Former Employee - Computer Systems Engineer in Walpole, MA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Cerner full-time (More than a year)

    Pros

    The pay was nice and appreciated. The work was manageable and while the time spent to accomplish requirements was up there it wasn't quite over the top. I have worked for companies where it was way out of whack to reality. Cerner's work life ratio was demanding but definitely worth it.

    Cons

    To have an annual review translate into cash you had to sign off that you would not sue them. Why? I thought that was weird. I am not ever looking to sue anyone or business entity. Probably would not be worth it anyway.
    For a Healthcare company the benefits were the most expensive I have ever dealt with and the benefits covered the least. This is the case with many companies now, but please make a better effort.

    Advice to Management

    Please make a better effort to create a benefits package that is more manageable financially. Back off on being against telecommuting. Just partial telecommuting permission would be a tremendous source of stress release for many employees I am sure.


  4. Helpful (1)

    "Clean and Current, but very Corporate."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Systems Engineer in Kansas City, KS
    Current Employee - Systems Engineer in Kansas City, KS
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Cerner full-time (More than 5 years)

    Pros

    Clean, up-to-date campuses, friendly and comfortable work areas, gym, pharmacy, doctor offices, benefits.

    Cons

    Pay is below the industry standard, and performance evaluations to determine raises are based on the bell curve more than actual performance due to the growing size of the company.

    Advice to Management

    Pay more attention to the performance and achievements of the cogs in the machine, and make sure pay is equal across all positions and matches the industry.


  5. Helpful (1)

    "Good People bad fit"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Systems Engineer V in Walpole, MA
    Former Employee - Systems Engineer V in Walpole, MA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Cerner (More than a year)

    Pros

    Good people, had success with the group I worked with which was acknowledged and appreciated.

    Cons

    Benefits, healthcare was the most expensive I ever had to pay and covered the least.
    Supported an ATOS contract with Siemens, our group did not fit.

    Advice to Management

    Fix the broken benefits package.


  6. Helpful (2)

    "Prepare for abysmal work\life balance as system engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Systems Engineer in Kansas City, MO
    Current Employee - Systems Engineer in Kansas City, MO
    Neutral Outlook
    No opinion of CEO

    I have been working at Cerner full-time (Less than a year)

    Pros

    Health insurance, 401k, being able to work from home if needed, good place to start a career in IT, pays for relocation

    Cons

    Be expected to work at least 48 a week; so much work that you can easily drown and fall behind; job gives me an insane amount of stress and anxiety; Cerner processes are overwhelming including change management; too many instances where I have to do work on the weekend or late night; work\life balance as an system engineer under Client operations is completely abysmal


  7. Helpful (5)

    "Socialism"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Systems Engineer in Kansas City, MO
    Current Employee - Systems Engineer in Kansas City, MO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Cerner full-time (More than a year)

    Pros

    Things can be good if you land on the right team. This is a good company if you want to make a decent salary whilst being mediocre.

    Cons

    Politics are more important than performance. There's are little to no merit based incentive. You are primarily valued by how long you stay with the company. Technoligy is heavily outdated and you won't be valuable outside of Cerner solutions.

    Advice to Management

    Focus on retention and making employees happy. Rip apart the millennium and rebuild from nothing. It will collapse.

  8. "A Place to Start"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Systems Engineer in Kansas City, MO
    Former Employee - Systems Engineer in Kansas City, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Cerner full-time (More than a year)

    Pros

    Great place to start your career.

    Cons

    Long work hours every week. Your life will become Cerner.


  9. Helpful (9)

    "I paid cash to leave Cerner"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Systems Engineer in Kansas City, KS
    Former Employee - Systems Engineer in Kansas City, KS
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Cerner full-time (More than a year)

    Pros

    Good place to get started if you don’t have IT experience, or have experience but didn’t graduate in an IT field.
    Pay is good for the general experience level they hire. Some prima donnas see the industry pay for System Engineers and think they are getting ripped off, but then are shocked when they can’t find another job. Cerner pays more than you are worth specifically so you will stay with them. (see cons)
    Annual free barbecue.
    Occasional free lunches for WAS admins.
    Overcrowded but free gym.
    Free cell phone w\plan.
    Many great birth benefits including 5 paternity days off.
    On site Healthe Clinic was very convenient for primary care. Mostly free procedures, though limited equipment.
    My manager was awesome! But mileage may vary. Make sure you interview your manager to get a healthy work/life balance ig. will they let you work from home if you’re sick, will they let you leave early to pick up kids or packages.

    Cons

    Pizza memo days were a long time ago, but that expectation of a 50 hour work week persists from upper management. It’s not written any where but try putting 40 hours on your time sheet and someone will talk to you about it.
    Useless India teams.
    Numerous late night installs and buildouts.
    Time changes- Yes, unbelievably the software is so old it needs to be shut down for an hour at daylight savings. So expect to be in the office during for all time changes for the rest of your time at Cerner.
    Dinosaur proprietary software with poor documentation. If you’re working on a software and get stuck, you just have to find someone who knows that software.
    Documentation is a mess. Very difficult to find information related to your project.
    You pay for better equipment. Want a Mac? You subsidize it. Otherwise it’s a trusty old Lenovo for you.
    Pay increases are meager. Maybe 1% for the average employee. If you eat, breath and live Cerner 24/7 you could get up to a 3% raise. But be warned you will get burned out that way.
    Worst part of the job was Tech Academy aka SEJ. The first day they threaten to fire you if you score less than 80% on their weekly tests. They are testing just Cerner specific knowledge that you learn through the week. If you’re just out of school, this maybe isn’t too bad, but if you had a stable job and you just relocated your family to KC, this is an extremely stress inducing thing. You spend one whole month, 8 hours a day just learning Cerner software. It’s boring beyond belief, and none of your previous experience will help you. They also tell you horror stories of people who were fired for not knowing the answer to the CEO’s questions. Like in an elevator, and not being able to recite the company mission statement. They endeavored to make sure you were constantly on edge about being fired. Probably just hazing, but starting a new job is stressful enough.
    One final note, I paid cash to leave Cerner. They have a relocation stipend but if you leave Cerner before 2 years is up, you have to pay back the 3k stipend plus the 2k in taxes.

    Advice to Management

    It always makes me laugh when people write stuff in here. The CEO is a multi-millionaire that owns a multi-billion dollar business. He does not care one iota about you or your opinions of his company. Management has been doing things the same way for years and they aren’t going to change now. And why would they? They make billions. They aren’t lurking around on Glassdoor looking for ideas on improving their company.


  10. "System engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Systems Engineer in Kansas City, MO
    Former Employee - Systems Engineer in Kansas City, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Cerner full-time (More than 3 years)

    Pros

    Pretty good place to start a career

    Cons

    None I can think of.