Chamberlain Group Tucson Reviews

Pros

CGI is a great company and has gone through significant transformation to create a great work environment. Although objectives are important, CGI equally focuses on developing strong behaviors in key areas like Inspirational Leadership, Diversity & Inclusion, Customer Focus, Innovation and Passion! Values are very important to both the Executive Leadership and the Family, we are constantly reminded of how our values and culture drive our strategy and success.

Cons

Like many organizations, there are some leaders who talk the talk but don't walk the walk. It can be challenging to get things done but not impossible, red tape is common but expected. The most glaring problem high performers typically face is you get assigned the most challenging roles and are in the middle of all the problems when you are good at what you do. Finding work/life balance can be challenging if you struggle with organization and time management.

Pros

Benefits, bankers hours and well thats all

Cons

All about the stats, they don't care about employees. They don't even do engagement surveys.

Pros

Quality product to support. Average working conditions.

Cons

Big separation between new employees and veteran employees.

Pros

Great co-workers only pros

Cons

New management from C3 came to Chamberlain and have made horrible changes

Pros

The folks I've met to date have been great. Manasa Dandu, the Talent Acquisition Specialist, I've spoken with on the phone, was helpful, informative, friendly, and constantly relayed a dedicated Chamberlain spirit. Lisa Renner, my new manager, relayed an illustrating and excellent background of the company, and shared her outstanding desires for Chamberlain and how her team creates the best for the company. I cannot wait to meet with my teammembers and help Chamberlain with the best technical documentation products.

Cons

As a new employee in the door, I've found no cons to share. Everything has been excellent and inspiring, and a gift to anyone desiring a great place to work.

Pros

Adequate benefits, but low pay considering the work. Occassional perks to employees, conveying thanks for their efforts Systems may be antiquated, but are usually dependable.

Cons

Long in queue times for customers. When they get to an agent, they are upset and it tends to make for difficult calls and poor survey results. Too many 'support' people not on the phones. Not uncommon to be extremely busy and have people walking around trying to look busy. Supervisors who are nothing more than watching stats rather than providing any support to their team members. You have to be a part of the cliques in order to get responses. Supervisors are 'perched' at their desks. They purvey a very condescending attitude All in all, customers do not receive the service preached about. The focus is on the supervisors and those agents roaming the production floor..

Pros

NONE! Company condones, and accepts, managers who engage in preferential and discriminatory practices. Was encouraged to find a job elsewhere if I didn't like it!

Cons

Had issues with manager engaging in discriminatory practices, selecting female and homosexual female agents for opportunities before male agents would be chosen for them. Upper management refused to acknowledge problem, or, do anything about it.

Pros

Good benefits and comfortable chairs

Cons

Lack of training, draconian attendance policy, career paths picked by managers