Champps Americana Reviews | Glassdoor

Champps Americana Reviews

Updated July 6, 2017
74 reviews

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3.0
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Dean Vlahos
19 Ratings

74 Employee Reviews

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Pros
  • Great management staff, great coworkers, really good food, fun atmosphere (in 8 reviews)

  • Exciting, good quality food and beverage, fun atmosphere (in 6 reviews)

Cons
  • I worked long hours and didn't make much money to show for it (in 6 reviews)

  • The company is owned by Last Call LLC, which brought this brand out of bankruptcy, which means they are only trying to recoup losses (in 3 reviews)

More Pros and Cons

  1. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Champps Americana full-time

    Pros

    Great Culture...Staff and management team were fun to work with. The menu was good, although it had been better in the past.

    Cons

    2 bankruptcies in only a few years. The company struggles to redefine their brand, causing confusion and uncertainty with the direction on the company.


  2. "Overall a good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Champps Americana part-time

    Pros

    Good people and consistent work environment
    Management is very direct with what they expect out of their workers

    Cons

    There are days that it is really slow and everyone has to stay on.
    Hours are a little inconsistent from week to week

    Advice to Management

    If it is a slow day let a few people go early
    Maintain a consistent schedule so that workers know what to expect

  3. "Server bartender host"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Disapproves of CEO

    I worked at Champps Americana full-time (More than a year)

    Pros

    Flexible scheduling, great people, fast money

    Cons

    Certain management has a huge power trip and is really, really lazy and unprofessional. The late night hours can get to be too much. The summer is dead and you make no money

    Advice to Management

    Stop eating all of the food and get out of the office


  4. "Started out great....ended terribly."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Indianapolis, IN
    Former Employee - Customer Service Representative in Indianapolis, IN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Champps Americana part-time (Less than a year)

    Pros

    Lively, fast paced work environment.

    Cons

    Late hour, long shifts, constant management changes


  5. Helpful (1)

    "Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Kitchen Manager in Victor, NY
    Former Employee - Kitchen Manager in Victor, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Champps Americana full-time (More than a year)

    Pros

    We had some of the best employees in the business. And for a while it was one of the best places to work. Unfortunately due to three bankruptcies in The Last 5 Years upper management is lost as to where they should go from here.

    Cons

    Upper management is loss as to where to go from here. We've lost many of our food specials and uniqueness to our menu items.

    Advice to Management

    Need to bring back to unique food items that we once had. Need to run more local beer specials. We also need to remodel they've been telling us we're going to get for five years.


  6. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Columbus, OH
    Current Employee - Manager in Columbus, OH
    Neutral Outlook

    I have been working at Champps Americana full-time (More than 8 years)

    Pros

    Decent pay, shorter work schedule (47 - 50 hrs per week) in comparison to other management positions. Enjoyable management staff at local and corporate levels.

    Cons

    Constantly changing conceptual focus in an attempt to build sales, but never quite figuring it out. Bankruptcy has been filed twice in the last 2 years. Advancement becoming less and less likely as more stores close.


  7. "The sparkle faded long ago"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Host/Trainer/Server/Supervisor in Columbus, OH
    Former Employee - Host/Trainer/Server/Supervisor in Columbus, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Champps Americana full-time (More than 8 years)

    Pros

    When I started as a host in 1998, the company was unique. The menu had great variety and it was a scratch kitchen. The pay for non-tipped employees was extremely competitive. We had fun promotions for dinner, late night, and weekends. The mangers were typically fair, hard working, and professional. I genuinely loved my job... until Fox and Hounds bought it, destroyed the concept, and ran the company into the ground.

    Cons

    After Fox and Hounds bought it, the menu went downhill so quickly. The uniqueness disappeared. The managers quit caring. Tips and clientele dropped off. The veteran staff left because no one was making money and the turnover rate went through the roof. We were open until 2:30 AM on Friday and Saturday. We had so many coupons, discounts, and crappy promotions that brought in horrible clientele. The menu was constantly changing to the point that no one was ever on the same page. And then suddenly the Worthington location closed and the staff found out by showing up to locked and chained up doors. Then boom! Easton closed the same way. The only store left in Columbus is the Lennox location near OSU. If I still worked there when those stores closed, I would have abandoned ship!! Oh! And we were open EVERY.SINGLE.DAY.OF.THE.YEAR. We never had a holiday off. And the company filed bankruptcy TWICE and after Fox and Hounds lost it, Last Call, LLC bought it. They were responsible for closing stores so they could recoup their losses.

    Advice to Management

    The managers went downhill with the unique concept and the company's money. Get out while you can!!

  8. "Server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Eden Prairie, MN
    Current Employee - Server in Eden Prairie, MN
    Recommends
    Approves of CEO

    I have been working at Champps Americana full-time (Less than a year)

    Pros

    I usually make descent money on weekends. Servers are willing to help each other. The staff likes to go out together. It is pretty busy between Thursday through Saturday nights. It is a great place to work for college students that room with someone or live at home. The scheduling is very flexible; I know several people that work one night a week and others that work 40 hours a week.

    Cons

    Splitting parties happens often, and it takes away from the money that could have been made. Weekday mornings are terrible because the hostess is very biased about who she seats most. The income is too variable for me; it is not reliable enough to live on my own.


  9. "Solid fast paced concept"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Manager in Detroit, MI
    Former Employee - General Manager in Detroit, MI

    I worked at Champps Americana full-time

    Pros

    Exciting, good quality food and beverage, fun atmosphere.

    Cons

    Unstable top management/ rotating ownership, Change in directions of concept multiple times.

    Advice to Management

    Keep Moving forward with the current direction.


  10. "Previous Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bar Manager in Stafford, TX
    Former Employee - Bar Manager in Stafford, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Champps Americana (More than 3 years)

    Pros

    Good place to work if you like FAST paced and money...

    Cons

    There really aren't any problems with working for this location!

    Advice to Management

    Keep up the good work!


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