ChanceLight™ Behavioral Health and Education Reviews | Glassdoor

ChanceLight™ Behavioral Health and Education Reviews

Updated June 9, 2017
9 reviews

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2.5
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Mark Claypool
5 Ratings

Employee Reviews

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  1. "Ombudsman Educational Services"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Teacher
    Former Employee - Teacher
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at ChanceLight™ Behavioral Health and Education full-time (More than 5 years)

    Pros

    40-hour weeks, 1-1 teaching opportunities

    Cons

    lack of oversight, so-so benefits


  2. Helpful (1)

    "Doing a Great Job is Not Enough Here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Corporate Employee in Nashville, TN
    Current Employee - Corporate Employee in Nashville, TN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at ChanceLight™ Behavioral Health and Education full-time (Less than a year)

    Pros

    Everyone is incredibly nice and friendly. Breakfast and lunch are catered quite often! The company is essentially a holding company that runs 4 subsidiaries that help kids, which is very rewarding work. Easy to move up (because people keep getting fired)

    Cons

    Corporate "blame game" atmosphere. Communication seriously lacks here. No matter how hard you work, you will always get a greater expectation set on you. Management is also ruthless at times. PTO is a joke. Unless you're executive management, then you take it whenever you want. Lastly...Pay here is INCREDIBLY BELOW average. You are handed 2 pennies to rub together every other Friday for a workload that will give you an 80 hour plus week.

    Advice to Management

    Executive management always preaches frugal company spending and then turns around and practically buys themselves first class plane tickets and rooms at the Four Seasons. You will continue to have massive amounts of turnover until you start actually showing your employees you care. Finally, get with the times and adopt a reasonable PTO Policy. Someone potentially coming over with 7 years of experience would have to accrue their PTO and it's ONLY 2 weeks?! Wake up. I beg of you.

  3. "insurance- submit insurance documents"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at ChanceLight™ Behavioral Health and Education full-time

    Pros

    flexible schedule monday-friday work

    Cons

    expensive benefits
    management is often absent and does not support the work you do

    Advice to Management

    be there for your employees


  4. Helpful (1)

    "Don't ever work for Early Autim Project."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at ChanceLight™ Behavioral Health and Education part-time (More than 8 years)

    Pros

    They will sell themselves big and make everything sound wonderful!!

    Cons

    No one actually cares about you, or the clients you are treating. They are also under federal investigation for billing fraud and trying to overcompensate and constantly change guidelines to cover their butts.

    Advice to Management

    There's no saving it at this point.


  5. "Great Company Culture in Challenging Industries"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Nashville, TN
    Current Employee - Anonymous Employee in Nashville, TN
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    - Company has a social misson that positively impacts children's lives every day
    - Outstanding CEO and senior leadership.
    - The people in the corporate office are among some of the best I've worked with over my entire career. It is a delight to go to work and be surrounded by these folks every day.
    - Professional, competent and accountable executive management team
    - Company culture grounded in Servant Leadership
    - Work environment that encourages independence, creativity and professional growth

    Cons

    A multitude of uncontrollable challenges have often made for a stressful work environment. That said, the pros definitely outweigh the cons by far.

    Advice to Management

    Execute. Execute. Execute.


  6. Helpful (2)

    "Instructional aide 1"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at ChanceLight™ Behavioral Health and Education full-time

    Pros

    None... But the only positive thing I can say about this company is working with the kids oh and paid vacation

    Cons

    Poor supervision...terrible management....pay sucks...overall this company does not know how to treat their employees

    Advice to Management

    Hire the right team instead of "supervisors" that know how tondo their work


  7. "Payroll Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrative Manager, Manager Comp& Benefits, PR Manager, Lead/Senior PR Specialist in Alpharetta, GA
    Former Employee - Administrative Manager, Manager Comp& Benefits, PR Manager, Lead/Senior PR Specialist in Alpharetta, GA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at ChanceLight™ Behavioral Health and Education (More than 10 years)

    Pros

    Worked in the corporate office. Comfortable work environment, no micro managing, everyone is respected and trusted. Growth company so that is always exciting. I was given tremendous opportunities for career growth. Worked with some very top-notch high quality people, both professionally and personally.

    Cons

    None beyond the occasional and typical office issues, like my chair broke or the AC is incredibly inefficient. So really no cons.

    Advice to Management

    Keep on keeping on.

  8. Helpful (6)

    "Good intentions but poor execution."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at ChanceLight™ Behavioral Health and Education full-time (More than a year)

    Pros

    A steady but small paycheck.

    Cons

    It is nearly impossible to provide quality services to students due to the inefficiency and incompetence of some people at this organization. The program sold to school districts and parents is a far cry from the reality at the school sites. ESA/Spectrum's main goal is selling and retaining contracts rather than acting in the best interest of the student. Much of the day is spent on behavior management rather than learning because ESA/Spectrum is not concerned with whether the program is an appropriate placement for the child once the contract has been signed. As a result, academic data and grades are often "adjusted" in order to keep up appearances.

    Poor compensation, long hours and lack of training and support result in burn-out among many staff members. Many students exhibit violent behaviors however, physical restraint is often used to gain compliance from students, though I cannot say whether this is due to the burn-out, lack of training or the fact that ESA/Spectrum does not pay enough to attract highly qualified candidates. Job titles mirror those found in the public school programs but the level of education required is vastly different. For example, Behavior Specialists for Spectrum do not need more than a high school diploma and are basically glorified bouncers.

    When an attempt is made to provide academic instruction, the effort is impeded because classrooms regularly do not have necessary supplies such as paper, pencils, and textbooks. This is assuming, of course, that the staff has access to the student's IEP and transcripts to make sure that he/she is getting the appropriate services and enrolled in the correct classes. This situation often lasts months into the school year, if it is ever remedied at all.

    Middle management is far from transparent and often asks leadership at the site level to withhold information from or intentionally mislead staff. Requests for support and additional training are ignored until the "partner district" complains and then corporate's response is to fire or transfer staff to appease the district and at least give the appearance that the concerns are being heard.

    The leadership at the higher levels and the majority of the employees at the individual school sites seem to truly want to help students but unfortunately something goes wildly wrong somewhere in the middle. The result is a program that I would never consider placing my child in, no matter how severe his or her special needs. All of these factors combine to create a culture that is very fear-based where employees focus on surviving the day with no major incidents in order to keep their jobs.

    It hardly seems a coincidence that Spectrum only seems to have programs in underachieving districts where the parents tend to have a low level of education and are unaware of their rights. This company preys on families who are in the most need of help and it is truly a shame that your tax dollars are funneled through local school districts to fund this program which does little more than babysit students so they aren't a disruption at comprehensive campuses.

    Advice to Management

    Many of the problems experienced by the school sites could be completely avoided if middle management were more competent and honest. Vice Presidents should be held accountable for their actions and ;ack of professionalism but that is currently not the case.


  9. "Educational Services of America strives to serve the students and families with the best customer service."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Nashville, TN
    Current Employee - Anonymous Employee in Nashville, TN
    Recommends
    Approves of CEO

    Pros

    Opportunity for growth.
    ESA is a growing company.
    The teachers and managers strive to provide the best educational options for all types of students students. Many times these are very individualized plans for each student.

    Cons

    Budget concerns of many school districts in the USA at the moment.

    Advice to Management

    Continue to listen to your field level employees.