Chanel Reviews | Glassdoor

Chanel Reviews

Updated April 9, 2017
214 reviews

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3.3
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Chanel CEO Alain Wertheimer
Alain Wertheimer
5 Ratings

214 Employee Reviews

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Pros
  • Work-life balance was great, with most of the office working from 9-5 (in 7 reviews)

  • Bon salaire, bonne ambiance de travail au si (in 11 reviews)

Cons
  • Senior management are lying bullies and proud of it (in 6 reviews)

  • Upper management is priviledged, but they don't seem to see that (in 6 reviews)

More Pros and Cons

  1. "Regional Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Los Angeles, CA
    Former Employee - Anonymous Employee in Los Angeles, CA
    Recommends
    No opinion of CEO

    I worked at Chanel full-time (More than 8 years)

    Pros

    Excellent Company and best product.

    Cons

    Hard to advance
    Hard to leave

    Advice to Management

    Sometimes difficult to receive timely shipments. Hard to advance- no one leaves.


  2. "Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Chanel (More than 5 years)

    Pros

    Chanel has some of the best commission structure in the retail industry.

    Cons

    Highly competitive and the system does not promote a good working relationship with one another.


  3. "Account Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Sales Manager in Jefferson, PA
    Former Employee - Account Sales Manager in Jefferson, PA

    I worked at Chanel full-time (More than a year)

    Pros

    Gratis! But wish they would give bonuses on meeting sales goals!

    Cons

    Limited sometimes for smaller stores bc not much upper support or professional managers-

    Advice to Management

    Make each account for the RMs a priority


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  5. "Working at CHANEL Corporate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in New York, NY
    Current Employee - Director in New York, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Chanel (More than 3 years)

    Pros

    Beautiful corporate offices, smart and highly skilled coworkers, fair compensation, employee sales, people development through training and leadership programs, fast pace environment

    Cons

    Mentality stuck in the Stone Age when it comes to interdepartmental cooperation and transversal team dynamics, lots of politics

    Advice to Management

    Keep on trying to evolve the culture the but it starts at the top, people are still too afraid of each other and emotions can be too high. Too bad because we could do so much more by being more objective and less territorial/title driven.


  6. Helpful (4)

    "Director"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in New York, NY
    Current Employee - Director in New York, NY
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    Unparalleled Heritage.
    Expertise and Image.
    Ownership (private).

    Cons

    Unaccountable leadership.
    Fuzzy responsibilities.
    Lethargic and overcautious.

    Advice to Management

    Prepare for talend exodus.


  7. "Chanel beauty advisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Beauty Advisor in New York, NY
    Former Employee - Beauty Advisor in New York, NY

    Pros

    Excellent company to work for!! Hands on experience and constant training!! Loved working for Chanel!

    Cons

    More benefits would be great.


  8. Helpful (1)

    "Hard work & high levels of stress."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Fashion Advisor in San Francisco, CA
    Current Employee - Fashion Advisor in San Francisco, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Chanel full-time (Less than a year)

    Pros

    Discount & credibility. Working for one of the most well known brands on the planet. Beautiful store and hard working peers. You are given the opportunity to be an entrepreneur.

    Cons

    Incredibly busy, clients expect nothing but perfection, stressful due to large workload. If clients do not buy, you make no money. If clients buy and return, you lose the money you earned for the time that you took to assist them.

    Advice to Management

    Hire more support for your fashion advisors. This will make a world of a difference to them - as well as management. Even one more pair of hands can alleviate an incredible amount of stress by reducing time cashiering, run/wrapping, getting drinks for clients, etc.


  9. Helpful (3)

    "Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Nashville, TN
    Former Employee - Anonymous Employee in Nashville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Chanel (More than a year)

    Pros

    Great environment. Fun and new everyday. A lot of training but very well worth it. They are very detailed.

    Cons

    Weird hours. They have you working weekends and holidays. You are always pushed to meet your sales goals and sometimes you deal with sassy people


  10. Helpful (4)

    "Freelancer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Freelance Makeup Artist in San Antonio, TX
    Former Employee - Freelance Makeup Artist in San Antonio, TX
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Great products and couture brand

    Cons

    Like pledging a sorority. The "girls" just stand around all day talking and not helping clients. Typical millenials.

    Advice to Management

    Get out to the stores and secret shop.


  11. Helpful (10)

    "Not all that"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY

    I worked at Chanel full-time (More than 10 years)

    Pros

    the history of company, the prestige, good benefits

    Cons

    back-stabbing
    used to value employees who worked there many years, now they don;t. they want all
    young people with ivy league educations



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