Chanel Reviews

Updated Jun 10, 2021

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3.8
69%
Recommend to a Friend
84%
Approve of CEO
Chanel CEO  Alain Wertheimer
Alain Wertheimer
190 Ratings
Pros
  • "Nice work environment, Good co-workers(in 19 reviews)

  • "It is such a great company to work for(in 17 reviews)

  • Cons
  • "long hours and hard to take vacation(in 16 reviews)

  • "work/life balance if you want to get ahead(in 12 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee, more than 5 years

      Amazing company

      May 13, 2021 - Group Director in New York, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Talented colleagues Great company culture Amazing brand heritage Excellent benefits

      Cons

      Sometimes various groups in the organization work quite separately

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    2. 1.0
      Current Employee

      Not the place it used to be

      May 28, 2021 - Information Technology 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Salary, benefits, generous employee discount, brand name reputation, learned a lot

      Cons

      The leadership in IT starting from the top caused a big decline over the last several years and has created a toxic culture and stressful work environment. They no longer value loyalty of people who have worked there for so many years, while others who get rewarded and promoted aren’t always the most talented. Many long term employees have been pushed to the sidelines and will eventually be managed out in due time. We have lost some really good talent because of poor leadership. Things used to be much better years ago before everything became so political. It is not the place it used to be. The company had a layoff last year due to COVID, but it was mainly used as an excuse to clean house of long term employees that they wanted to push out. While some positions were truly eliminated, several other job openings were simply reposted online to rehire new people for similar roles. They basically made slight modifications to the title and job description to make the job look different, but in reality the role was basically the same.

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    3. 1.0
      Current Employee, more than 10 years

      Great experience for your next job

      Mar 31, 2021 - Account Executive in Jacksonville, FL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      You’ll learn a lot due to lack of training. They are trying to focus on diversity and inclusion, there are some people that are truly amazing in upper management, and the discount is decent.

      Cons

      Poor management. Constant restructuring and lack of work life balance. The company constantly speaks to work life balance but continues to layer new job functions without increasing pay or adjusting work load. The management does not want to hear what is wrong and there is a total lack of planning. I’ve never seen a large company run so poorly. Pay is sub par for expectations and the company constantly changes bonus structure making it difficult or impossible to make the full bonus. My manager compared a trans employee to a drag queen and told me she wouldn’t hire “one of them in an important store”. This totally goes against what the company says they want but if you go against management they make your life difficult.

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    4. 3.0
      Former Employee, less than 1 year

      Upper Management Issues

      Apr 25, 2021 - Inventory Control Coordinator in Las Vegas, NV
      Recommend
      CEO Approval
      Business Outlook

      Pros

      They offer excellent benefits and pay.

      Cons

      Some upper management are not the nicest people to work with. There is a lot of racism within the store. They also refuse to listen to new employees, so if you don't click in right away they will torture you until you resign.

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      1 person found this review helpful
    5. 5.0
      Current Employee

      loved it

      May 8, 2021 - Sales 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      got a percentage off certain items

      Cons

      had to promote a lot

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    6. 5.0
      Former Employee

      Great!

      May 6, 2021 - Manager in Boston, MA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      great company to work for.

      Cons

      pay could be a bit better

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    7. 5.0
      Former Employee

      A Great Learning Experience

      Apr 16, 2021 - Sales in New York, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Growth opportunity, many people are passionate about the brand

      Cons

      the pandemic really took a toll on the company

      1 person found this review helpful
    8. 5.0
      Former Employee

      Love ❤️

      Apr 13, 2021 - Sales 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great company great products fun exciting

      Cons

      No cons at all great

      1 person found this review helpful
    9. 2.0
      Former Employee, more than 1 year

      Besides discounts for items, not worth the pain

      Mar 17, 2021 - Inventory Specialist in New York, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great colleagues to work with and great benefits. The compensation was laughable compared to other companies that would pay much higher for the same position. Not much room to grow and they will pidgeon hole you into the same position for years without consideration to move you elsewhere.

      Cons

      Management was extremely hostile and aggressive. Going into work was a draining experience to cope with every day. Very unpleasant to say the least. The dress code was very tight and brought stress if you were not perfection.

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      3 people found this review helpful
    10. 5.0
      Current Employee, more than 3 years

      Great company

      Apr 1, 2021 - Marketing Coordinator in New York, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Beautiful offices, employee sales, HR support, company values, product

      Cons

      I don't see any downsides

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    Viewing 1 - 10 of 522 Reviews

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