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Chanel Reviews

Updated February 20, 2018
290 reviews

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3.8
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Chanel CEO Alain Wertheimer
Alain Wertheimer
33 Ratings

290 Employee Reviews

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Pros
  • Work life balance and Benefits are above average (in 11 reviews)

  • Ambiance de travail et missions (in 16 reviews)

Cons
More Pros and Cons

  1. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Chanel full-time

    Pros

    Nice work culture
    Friendly people
    less overtime

    Cons

    Below average salary.
    Slow growth.
    Lagging in new technology.


  2. "Make up artist- free lance"

    StarStarStarStarStar
    Current Employee - Make Up Artist in El Paso, TX
    Current Employee - Make Up Artist in El Paso, TX

    I have been working at Chanel part-time (More than 10 years)

    Pros

    Love the treatment! love to do facials! and make up to! Chanel is elegance is status,
    Love Chanel!

    Cons

    I'm enjoy to talk with the clients! I love how it looks the counters!

    Advice to Management

    I've been worked for Chanel 9 years as a Make up artist also at fraguances, Ilove to do what I do, but my AE has no hrs for me because she has a lot of reps, is the reazon that I'm looking for a different position. I have 22 years experience at cosmetics, I want to apply for account executive.

  3. "Counter Mangar"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Chanel Counter Manager in Corte Madera, CA
    Current Employee - Chanel Counter Manager in Corte Madera, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Chanel full-time (Less than a year)

    Pros

    I work for chanel for 12 years and I love it !!! It’s my passion

    Cons

    Nothing bad to say


  4. "Fragrance & Beauty"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Chanel full-time

    Pros

    Great co-workers and a good HR team who organize a lot of events for employees

    Cons

    Processes are not established and there can be a lot of overlap in work

    Advice to Management

    Be more decisive and make sure decisions are funneled down.


  5. "Retail Manager, Horrible Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Manager
    Former Employee - Retail Manager
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Chanel full-time (More than 3 years)

    Pros

    Started out great because it's Chanel and the allure of the brand is so beautiful. Couple times a year you have a opportunity to purchase Chanel accessories and clothing at a discount. Nice bonus potential and benefits.

    Cons

    Upper management plays favorites and majority are terrified. Most veteran employees feel that if a certain VP likes you then your job is secure. No annual reviews or performance sessions. Regional Managers are known to talk about employees to other counter managers and retail managers...specifically in regards to their performance and likability. Tend to retaliate against people who don't "fit in" versus trying to talk and coach. I've seen associates not act themselves because they were just scared of the person. Upper VP's will yell and humiliate Retail Managers and Key Account Managers in front of fellow peers or even Counter Associates.

    Advice to Management

    Get professional in regards to reviews and performance discussions. If you personally don't like someone realize that you have to have professional relationships to get objectives accomplished. Don't try to change a persons personality to fit an image. Coco Chanel defied social conventions and yet this company is content to make everyone zombies.


  6. "working at chanel"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shipper/Receiver in New York, NY
    Current Employee - Shipper/Receiver in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Chanel full-time (More than a year)

    Pros

    Chanel is an amazing company with several opportunies. it is a company that allows you to grow.

    Cons

    long hours. managers are not always very accomodating


  7. Helpful (2)

    "Former counter manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Chanel Counter Manager in Saint Louis, MO
    Former Employee - Chanel Counter Manager in Saint Louis, MO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Chanel full-time

    Pros

    Occasional gratis, working with excellent products

    Cons

    In all fairness this happened several years ago but it still really bothers me to this day. Account manager was very impressive, but at the same time she was incredibly mean and frequently had people in tears. I was making much less than other people in my department while maintaining the highest sales. When I said something to the account manager she moved me out of Chanel and the store made me take a new job.

  8. "Manager, Package Engineering"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Chanel full-time

    Pros

    great environment, established brand and business

    Cons

    recent downsizing due to French parent company direction


  9. "Fantastic company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Chanel full-time

    Pros

    Lots of opportunities to learn about the business

    Cons

    I did not see any cons


  10. Helpful (2)

    "Lovely people, kind management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Corporate Employee in New York, NY
    Current Employee - Corporate Employee in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Chanel full-time (Less than a year)

    Pros

    Warm and cordial culture, respect for people and management takes people into consideration when making decisions. They are moving a group of corporate employees to London and instead of downsizing they offered every person at every level the chance to move with really generous relocation, really rare in today's world. People complain about work life balance, but it's actually way better than other luxury retailers I've worked at, they just don't realize they have it really good.

    Cons

    A few people are kept on and promotes more due to tenure than merit, but for the most part leaders are good.

    Advice to Management

    Keep the human aspect, strength of the brand and strong business results, which are all so great already, and push for more innovation and better technology down the road


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