Change Healthcare 371 Reviews | Glassdoor

Change Healthcare Reviews

Updated March 26, 2017
371 reviews

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Full-time Part-time

2.9
Star Star Star Star Star
Rating Trends Rating Trends
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Neil de Crescenzo
56 Ratings

371 Employee Reviews

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Pros
Cons
  • Upper management does not keep you informed of big decisions until the day of (in 25 reviews)

  • There is not enough room for advancement (in 9 reviews)

More Pros and Cons

  1. "Account Specialist II"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Change Healthcare full-time

    Pros

    Great environment and people to work with.

    Cons

    Compensation could be better especially if your job consists of other jobs titles.

    Advice to Management

    Listen to your Employees!


  2. "Client Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Change Healthcare full-time

    Pros

    Great first job to build skills

    Cons

    Legacy systems make it difficult to be efficient.


  3. "Great place to Work! Great company culture."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Specialist
    Former Employee - Specialist
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Change Healthcare full-time (More than 5 years)

    Pros

    Become recognized for outstanding performance.

    Cons

    The future of this company looks bright


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Excellent company to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Nashville, TN
    Current Employee - Account Manager in Nashville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Change Healthcare full-time (More than 10 years)

    Pros

    Great leadership, competitive salary, great benefits

    Cons

    No company is perfect but pros outweigh the cons

    Advice to Management

    Keep being transparent with the employees


  6. Helpful (2)

    "Change in the name says it all"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Change Healthcare full-time

    Pros

    The people, at least the people with knowledge. There are a select few that get it, and the ones that do, are fabulous to work with. Others lack in corporate knowledge and need more training. Responding to an internal email is basic customer service.

    Cons

    Lack of direction, poor follow through, poor communication, lack of accountability

    Advice to Management

    Listen to your employees and former employees and not just the ones that complain in the internal social media platform.


  7. "Account Rep"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at Change Healthcare full-time

    Pros

    Close knit group of employees who always worked together, celebrated holidays, and accomplished a lot of work.

    Cons

    Satellite office that kept getting smaller. Company kept changing hands and reorganizing.

    Advice to Management

    Find a way to bring stability to all office locations.


  8. "Good people to work with in general. Questionable how some of them got to where they are"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Change Healthcare full-time (More than a year)

    Pros

    Large company, can gain experience.

    Cons

    Rapidly changing job expectations sometimes without expectations being conveyed to employees beforehand. Poor health insurance plans

    Advice to Management

    Improve communication, attempt to hire from within before bringing people in from the outside. Very difficult to even get information on how to advance. Sometimes seems to be treated like a secret


  9. Helpful (2)

    "Billing specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Billing Specialist in Weston, FL
    Former Employee - Billing Specialist in Weston, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Change Healthcare full-time (More than 3 years)

    Pros

    Good benefits , good coworkers

    Cons

    Management they did not follow correct protocol. They cover each other tracks not to get in trouble..

    Advice to Management

    Get educated to treat employees people are not robots.


  10. Helpful (1)

    "Account Executive"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Change Healthcare full-time

    Pros

    Working remotely gives you the advantage of doing your job better.

    Cons

    Company didn't communicate well with its employees


  11. "Resolution Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Change Healthcare full-time

    Pros

    Friendly co-workers, love coming to work, I like what I do and the service I provide. IT dept is top-notch and attentive.

    Cons

    A lot of internal changes.



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