Change Healthcare Reviews | Glassdoor

Change Healthcare Reviews

Updated February 14, 2019
755 reviews

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2.8
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Neil de Crescenzo
266 Ratings

Employee Reviews

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  1. Featured Review

    Helpful (27)

    "Best healthcare company out there!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Remote Medical Coder in Culpeper, VA
    Current Employee - Remote Medical Coder in Culpeper, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Change Healthcare full-time (Less than a year)

    Pros

    From the very first conversation I had with a Change Healthcare recruiter to my most recent Skype conversation today with my manager I have felt nothing but positive energy. This organization gets it! Even though I am simply 1 person in a pool of thousands, I know that my contributions are valued. We have excellent benefits, excellent leadership and in my area very flexible scheduling. I love that I can do what I love from the comfort of my home and make a wonderful salary.

    Cons

    I am thrilled to be able to say that I cannot think of one con.

    Advice to Management

    Keep going in the direction you are headed!

    Change Healthcare Response

    Apr 7, 2018 – CEO

    Thanks so much for your review, especially as we know it isn't always easy being a remote team member. Plus you are new to the company and seeing everything with fresh eyes! It is great to see how... More


  2. "Insight Record Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Change Healthcare full-time

    Pros

    Good benefits, flexible, great team, and awesome CEO!

    Cons

    Poor location of one of the offices.

    Change Healthcare Response

    Nov 26, 2018 – Administrator

    Glad to hear you are enjoying your work at Change Healthcare! In regards to our location, please share your concerns with our facilities team so that we are always evaluating how to approve our... More

  3. "Good Office Environment, Work/Life Balance, Large Corporation"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Nashville, TN
    Former Employee - Manager in Nashville, TN
    Approves of CEO

    I worked at Change Healthcare full-time (More than 10 years)

    Pros

    Challenging work, good team members, good benefits, good work/life balance, relaxed and comfortable work environment

    Cons

    Beginning to get lost in corporate culture; starting to look at numbers and 'resources' forgetting these are people

    Advice to Management

    Please don't forget that the numbers you see on a page and the 'resources' that you refer to are really people.


  4. "Nice place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Dev Ops Engineer
    Current Employee - Dev Ops Engineer
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Change Healthcare full-time (Less than a year)

    Pros

    large corporate culture, not bad

    Cons

    too much Bureaucracy, limited to one project, can't move to another projects

    Advice to Management

    more perks and encouragement in terms of bonus


  5. Helpful (1)

    "Employees not clear on company direction."

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Change Healthcare full-time

    Pros

    Flexible work from home schedule

    Cons

    Management does not have a strategy and are trying to figure it out as they go.

    Change Healthcare Response

    Feb 4, 2019 – CEO

    Sorry to hear that you feel that way about our strategy. Please try to attend one of our quarterly Town Halls where we describe our strategy or talk to your manager so it can be made clear to you... More


  6. Helpful (7)

    "Manager favoritism at an all time high!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Lombard, IL
    Former Employee - Anonymous Employee in Lombard, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Change Healthcare full-time (More than 5 years)

    Pros

    Steady job and a paycheck. Better than nothing benefits.

    Cons

    Management and supervisor favoritism! And if you are not on the favorite list, be prepared to be ignored, picked on and micromanaged. Lots of lazy workers that get away with everything because of who they know and good employees get unnoticed. Diversity is obviously not a top priority. People promised jobs and then they were taken away because of favoritism.

    Advice to Management

    Too many chiefs.


  7. Helpful (1)

    "Good solid company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Director in Nashville, TN
    Current Employee - Sales Director in Nashville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Change Healthcare full-time (More than 8 years)

    Pros

    Financially strong. Good products and fairly good reputation.

    Cons

    Sales tends to be organized by product silos which makes things a little dysfunctional from a client perspective.

    Change Healthcare Response

    Feb 4, 2019 – CEO

    Thanks for your feedback on the effectiveness of our sales approach. I agree!! Our EVP/President of Sales and EVP/Chief Strategic Marketing Officer are leading our efforts in planning for our new... More

  8. Helpful (1)

    "Remote work difficulties"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Change Healthcare full-time (Less than a year)

    Pros

    Co-workers, comradeship, involvements, flexible, day

    Cons

    Outsourcing, leadership, pay, morale, communication

    Change Healthcare Response

    Feb 4, 2019 – CEO

    Sorry to hear that you had difficulties as a remote team member, especially as the company was recently recognized as one of the best places to work for remote employees. We also have an effort that... More


  9. Helpful (17)

    "Changes are not for the better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Change Healthcare full-time (More than 5 years)

    Pros

    They try to be flexible and offer remote positions

    Cons

    Horrible Health Insurance benefits
    Little to no salary increases. They think they are doing you a favor by giving 1-2% increases and thats for an excellent review from your manager.
    If you travel for your position they expect you to pay for your own airline baggage fees.
    They encourage you to use Uber instead of renting a car. I'm not comfortable hopping in a car with a complete stranger.

    Advice to Management

    Stop trying to cut costs by dipping into your employees pockets.


  10. Helpful (7)

    "It's Ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Change Healthcare full-time

    Pros

    good people
    annual merit increase (2% but still)
    holiday party
    has transportation taken out pre-tax
    matches 401(k) to 4%

    Cons

    ok benefits
    no raises
    no bonuses
    ok office
    budget cuts on everything that shows employees are appreciated
    Disconnect between senior/executive staff and first/second tier employees

    Advice to Management

    show you appreciate your employees