Changi Airport Manager Reviews | Glassdoor

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Changi Airport Manager Reviews

Updated Sep 12, 2019

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Found 13 reviews

3.0
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47%
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Changi Airport CEO Lee Seow Hiang
Lee Seow Hiang
1 Ratings
  1. "Great vision but needs alot of help to achieve"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Manager in Singapore
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Changi Airport full-time

    Pros

    Worklife Balance Staff Benefits Beautiful Working Environment

    Cons

    Slow Progression Traditional thinkings Lack of innovation

    Advice to Management

    Lesser report at each level and empower working employees to achieve

    Changi Airport2019-09-12
  2. "No room for Career progression"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Manager in Kuala Lumpur
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Changi Airport full-time for less than a year

    Pros

    Not applicable as it was a company who paid my salary on time

    Cons

    You will be getting everything done and no appreciation

    Advice to Management

    No improvement seen but seems everyone are just resigning.

    Changi Airport2019-03-30
  3. "Asst Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant Manager in Bedok New Town, East
    Recommends
    Positive Outlook

    I have been working at Changi Airport full-time

    Pros

    Passionate People, great environment, great office

    Cons

    Some weak leadership, and cumbersome processes.

    Changi Airport2018-08-10
  4. Helpful (7)

    "Great company especially if you are interested in aviation industry"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant Manager in Singapore
    Recommends
    Positive Outlook

    I have been working at Changi Airport full-time for less than a year

    Pros

    Good staff benefits (i.e. Flexi benefits, airport staff discount, good bonus) Good exposure to wide-ranging roles in airport management Collaborative - people are generally very willing to help and answer any queries or direct you to someone who can help CEO is a truly People's Leader - he is sincere about caring and it shows in everything that he does. T5 is coming up in around 10 yrs, there will be many... opportunities to grow with the company. The company values its people and recognizes that the people are its greatest asset. Hence, it puts in quite a lot of effort to engage and reward its staff well.

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    Cons

    CAG being the airport operator is governed strongly by CAAS (airport authority) and other authorities like APD (Airport Police Division). Hence, there is a need to balance the many needs of the passengers together with that of the internal stakeholders and the external authorities. These 3 do not always align and sometimes it can be really tough to cut through all the red tape and get the things done. Large... organization filled with quite capable people also means it can be quite tough to stand out and be promoted/recognized quickly. People generally work quite hard and some departments like those related to operations can work quite late everyday. There are quite a lot of meetings as people prefer meeting face to face to thrash things out. Not every meeting is productive.

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    Advice to Management

    Continue to reduce red-tape where applicable and continue to be open to staff feedback and disruptive ways & technologies so that we can continue to be the Best Airport in the world.

    Changi Airport2017-02-10
  5. Helpful (7)

    "Plenty of office politics"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager in Singapore
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Changi Airport full-time for less than a year

    Pros

    Good welfare and benefits Work life balance Company proactive in providing a fun working environment Competitive remuneration package as compared to government agencies

    Cons

    Both middle management and HR are well aware of the office politics but choose to skirt around the issue. Colleagues from other divisions can be pushy at times

    Advice to Management

    Face up to the problem instead of avoiding them. Middle management needs to be trained to handle interpersonal issues

    Changi Airport2016-03-14
  6. Helpful (2)

    "Great place to start a career, but not for long term growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant Manager 
    Doesn't Recommend
    Neutral Outlook

    I have been working at Changi Airport full-time

    Pros

    1. Great place to start especially if you are a fresh graduate from a local university. 2. Good exposure to many different business units 3. CEO is energetic and willing to try new business ideas

    Cons

    1. Senior management does not have clear directions and unwilling to try different business ideas 2. Too much red tape 3. Politics 4. Slow progression

    Advice to Management

    Do what you preach - how do you expect to change the organization when the top leaders have been here since the start of their career and haven't had the chance to explore what it's like working in an external organization?

    Changi Airport2015-11-02
  7. Helpful (1)

    "Particularly referring to one of the Clusters in CAG"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Assistant Manager 
    Recommends
    Neutral Outlook

    I worked at Changi Airport full-time for more than 3 years

    Pros

    - Stable income/ salary, good bonus - Prestige company. - Able to learn and excel in certain departments - Exclusive working experience especially for projects-based - Clean and world-class environment to work in.

    Cons

    - Middle-level managers (roles of Reporting Officers) do not posses the Leadership DNA skills to set a good example for their subordinates. - Management is not very supportive of their own team mates. - Not cooperative, no team-work - Low EQ of the middle-level managers. - Poor time management - Majority of the meetings will over-run the scheduled time. - Out of agenda topics during majority of the meetings.... - Micro-manage from the management, i.e. word by word going through slides and reports. - There is no sharing of information (non-confidential) in some of the teams. - Middle-managers delegate all the work to their subordinates and went coffee-break/ chit-chat session themselves. - Not work-orientated cluster to work in. - Not recommended to young people who wants to strive in cooperate world.

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    Advice to Management

    - Look into the leadership of the Middle-level managers. - Time management is important. - Cluster and cluster should work together and be more cooperative.

    Changi Airport2015-10-02
  8. Helpful (1)

    "Company with good prospects but, visibility/"air time" is more important than real work to move up..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Assistant Manager in Singapore
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Changi Airport full-time for more than 3 years

    Pros

    Decent basic pay Decent health/flexi/mobile/broadband allowance Bonus is higher than industry average Rewards given to staff for winning best airport awards Flexibility to go for any training needed CEO with a good vision

    Cons

    Stifling management Some managers suffer from micromanagement syndrome poor IT support Tonnes and tonnes of red tape and paperwork... Had to jump through hoops to get things done... Extremely inefficient Office politics quite rampant in certain divisions

    Advice to Management

    Cut the red tape and paperwork. Let your staff get real work done in half the time.

    Changi Airport2015-06-29
  9. Helpful (2)

    "Great place to work for individual who seek for work life balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager in Singapore
    Recommends
    Positive Outlook

    I have been working at Changi Airport full-time for more than a year

    Pros

    Work Life Balance and friendly environment to work with

    Cons

    Tough for individual who seek to advance into management level and salary is generally lower than market rate unless you are the SPECIAL ONE..

    Advice to Management

    I think the CEO and the management team are moving into the right direction but perhaps to look out for opportunities for the supporting stuff

    Changi Airport2014-04-30
  10. Helpful (8)

    "Still functions like a government agency but slowly changing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Manager 
    Recommends
    Positive Outlook

    I worked at Changi Airport full-time for more than a year

    Pros

    Many opportunities for rotation within the organisation and learn about airport operations. Great physical environment - the airport is a lovely place. Good pay package.

    Cons

    Very bureaucratic resulting in a lot of paperwork, approvals to seek etc. Some long serving staff possess a 'civil service' mindset, 'go by the book'. Stifling senior and middle management who do not really care about their employees and only chase after KPIs.

    Advice to Management

    Do not value your staff based on just their ability to meet targets, how they achieve their targets (some people create a lot of bad blood between divisions just to get their way), how they motivate and develop their people should be considered as well. Might want to start practising 360 assessment and allow your management to learn from feedback given from staff below them.

    Changi Airport2013-08-20
Found 13 reviews