Changi Airport Reviews | Glassdoor

Changi Airport Reviews

Updated February 10, 2017
46 reviews

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Full-time Part-time

3.3
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46 Employee Reviews

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Pros
Cons
  • fast paced - moderate work life balance (in 4 reviews)

  • Middle management may not be as understanding as the top management (in 6 reviews)

More Pros and Cons

  1. "Good intern experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    Pros

    The people were outgoing and willing to help you advance.

    Cons

    Low retention rate in certain divisions due to inconsistencies in employee culture
    Advancement takes too long


  2. Helpful (11)

    "Concession Officer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Positive Outlook

    Pros

    Good pay if you can wait for the bonuses.

    Cons

    Lots of red tapes, politics.

    Advice to Management

    Be fair to people from private universities. Many are complaining, and if you dont do something about it they will leave. A lot of them are great talents but do not have the same opportunities to shine even though outwardly you keep emphasising that it is fair play.


  3. "Great company especially if you are interested in aviation industry"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Singapore (Singapore)
    Current Employee - Assistant Manager in Singapore (Singapore)
    Recommends
    Positive Outlook

    I have been working at Changi Airport full-time (Less than a year)

    Pros

    Good staff benefits (i.e. Flexi benefits, airport staff discount, good bonus)
    Good exposure to wide-ranging roles in airport management
    Collaborative - people are generally very willing to help and answer any queries or direct you to someone who can help
    CEO is a truly People's Leader - he is sincere about caring and it shows in everything that he does.
    T5 is coming up in around 10 yrs, there will be many opportunities to grow with the company.
    The company values its people and recognizes that the people are its greatest asset. Hence, it puts in quite a lot of effort to engage and reward its staff well.

    Cons

    CAG being the airport operator is governed strongly by CAAS (airport authority) and other authorities like APD (Airport Police Division). Hence, there is a need to balance the many needs of the passengers together with that of the internal stakeholders and the external authorities. These 3 do not always align and sometimes it can be really tough to cut through all the red tape and get the things done.
    Large organization filled with quite capable people also means it can be quite tough to stand out and be promoted/recognized quickly.
    People generally work quite hard and some departments like those related to operations can work quite late everyday.
    There are quite a lot of meetings as people prefer meeting face to face to thrash things out. Not every meeting is productive.

    Advice to Management

    Continue to reduce red-tape where applicable and continue to be open to staff feedback and disruptive ways & technologies so that we can continue to be the Best Airport in the world.


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  5. "Political place with good annual package"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    Pros

    - good annual package
    - nice working environment

    Cons

    - too much politics
    - extended working hours


  6. "Risk management intern"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Very challenging environment where interns get to lead a research project of their choice.

    Cons

    Very little chance of conversion to full time employee


  7. "Company in Transition"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    I worked at Changi Airport full-time (More than 3 years)

    Pros

    Extraordinary workplace, you'll learn the intricate details that goes into the making of a great airport.
    Progressive higher management, responsive to organisational feedback.
    People and training focused.

    Cons

    Still shedding it's governmental past, lots of red tape and paper work.
    Strong grapevine culture.
    High emphasis on paper qualifications from prestigious schools.


  8. "decent"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    I have been working at Changi Airport full-time (More than 3 years)

    Pros

    Fun industry, good benefits, a lot of learning opportunities

    Cons

    High workload, highly competitive, too focused on profits


  9. Helpful (1)

    "Neutral Rating"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Singapore (Singapore)
    Current Employee - Anonymous Employee in Singapore (Singapore)
    Recommends
    Neutral Outlook

    Pros

    Great culture and camaraderie amongst the working level. Highly engaging C-suites. Plenty of opportunities to move within the Company with major development projects coming on line in the coming years.

    Cons

    Fast paced environment. Can be stressful with long working hours. Middle management may not be as understanding as the top management.

    Advice to Management

    Be more supportive. Give the staff the free play and autonomy to drive and make decisions.


  10. "Overall"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    Pros

    Great people, management, working environment

    Cons

    Location for people staying in the west


  11. "Good Job"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    Pros

    Jobscope is wide,fast pace and requires high standard of service which can improve myself at the same time.

    Cons

    Job may be quite mundane at times



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