Changi Airport Reviews | Glassdoor

Changi Airport Reviews

Updated October 7, 2017
50 reviews

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3.4
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50 Employee Reviews

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Pros
Cons
  • Due to needs of work, Work/life balance might not be ideal (in 5 reviews)

  • These 3 do not always align and sometimes it can be really tough to cut through all the red tape and get the things done (in 7 reviews)

More Pros and Cons

  1. "Good intern experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    Pros

    The people were outgoing and willing to help you advance.

    Cons

    Low retention rate in certain divisions due to inconsistencies in employee culture
    Advancement takes too long


  2. Helpful (14)

    "Concession Officer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Positive Outlook

    Pros

    Good pay if you can wait for the bonuses.

    Cons

    Lots of red tapes, politics.

    Advice to Management

    Be fair to people from private universities. Many are complaining, and if you dont do something about it they will leave. A lot of them are great talents but do not have the same opportunities to shine even though outwardly you keep emphasising that it is fair play.

  3. "Auxilliary polis"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Auxilliary Polis in Johor Bahru (Malaysia)
    Current Employee - Auxilliary Polis in Johor Bahru (Malaysia)
    Recommends
    Neutral Outlook

    I have been working at Changi Airport full-time (Less than a year)

    Pros

    Good salary,Perfect place,easy to going work places,more dicipline

    Cons

    No comment bacause im first time enter Singapore


  4. "Airport operations"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I have been working at Changi Airport full-time (Less than a year)

    Pros

    Quite vibrant. Not too bad bonus.

    Cons

    Airport operations work is insane and can be inhumane. Staff are always expected to be down even on shift hours. No respect for worklife balance at all.
    Very political and lots of red tape
    Central to values of company is integrity but it doesn't happen

    Advice to Management

    Make decisions and not blame staff for not executing when snr management can't make decisions
    Snr management especially in airport operations are very weak and not strategic. Very old school and unable to be innovative
    Too much red tape and snr mgmt is political


  5. Helpful (1)

    "Excellent and challenging"

    StarStarStarStarStar
    • Work/Life Balance
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Singapore (Singapore)
    Current Employee - Anonymous Employee in Singapore (Singapore)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Changi Airport full-time (More than a year)

    Pros

    Get to meet many people from different countries. Make new friends. Feels like home. Working with best team mates. We all help each other. Team bondings

    Cons

    Morning shifts are too early. Not much leave and not much time with family


  6. "Senior Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at Changi Airport full-time

    Pros

    Nice Environment and get to meet a lot of people from different department and agencies.

    Cons

    Elitism and career prospects for non scholartic graduates are very slow.


  7. Helpful (2)

    "Great company especially if you are interested in aviation industry"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Singapore (Singapore)
    Current Employee - Assistant Manager in Singapore (Singapore)
    Recommends
    Positive Outlook

    I have been working at Changi Airport full-time (Less than a year)

    Pros

    Good staff benefits (i.e. Flexi benefits, airport staff discount, good bonus)
    Good exposure to wide-ranging roles in airport management
    Collaborative - people are generally very willing to help and answer any queries or direct you to someone who can help
    CEO is a truly People's Leader - he is sincere about caring and it shows in everything that he does.
    T5 is coming up in around 10 yrs, there will be many opportunities to grow with the company.
    The company values its people and recognizes that the people are its greatest asset. Hence, it puts in quite a lot of effort to engage and reward its staff well.

    Cons

    CAG being the airport operator is governed strongly by CAAS (airport authority) and other authorities like APD (Airport Police Division). Hence, there is a need to balance the many needs of the passengers together with that of the internal stakeholders and the external authorities. These 3 do not always align and sometimes it can be really tough to cut through all the red tape and get the things done.
    Large organization filled with quite capable people also means it can be quite tough to stand out and be promoted/recognized quickly.
    People generally work quite hard and some departments like those related to operations can work quite late everyday.
    There are quite a lot of meetings as people prefer meeting face to face to thrash things out. Not every meeting is productive.

    Advice to Management

    Continue to reduce red-tape where applicable and continue to be open to staff feedback and disruptive ways & technologies so that we can continue to be the Best Airport in the world.

  8. "Political place with good annual package"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    Pros

    - good annual package
    - nice working environment

    Cons

    - too much politics
    - extended working hours


  9. "Risk management intern"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Very challenging environment where interns get to lead a research project of their choice.

    Cons

    Very little chance of conversion to full time employee


  10. "Company in Transition"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    I worked at Changi Airport full-time (More than 3 years)

    Pros

    Extraordinary workplace, you'll learn the intricate details that goes into the making of a great airport.
    Progressive higher management, responsive to organisational feedback.
    People and training focused.

    Cons

    Still shedding it's governmental past, lots of red tape and paper work.
    Strong grapevine culture.
    High emphasis on paper qualifications from prestigious schools.


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