Changi Airport Reviews | Glassdoor

Changi Airport Reviews

Updated Sep 12, 2019

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Found 74 reviews

3.5
StarStarStarStarStar
Rating TrendsRating Trends
70%
Recommend to a Friend
100%
Approve of CEO
Changi Airport CEO Lee Seow Hiang
Lee Seow Hiang
7 Ratings
  1. Helpful (7)

    "Great company especially if you are interested in aviation industry"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant Manager in Singapore
    Recommends
    Positive Outlook

    I have been working at Changi Airport full-time for less than a year

    Pros

    Good staff benefits (i.e. Flexi benefits, airport staff discount, good bonus) Good exposure to wide-ranging roles in airport management Collaborative - people are generally very willing to help and answer any queries or direct you to someone who can help CEO is a truly People's Leader - he is sincere about caring and it shows in everything that he does. T5 is coming up in around 10 yrs, there will be many... opportunities to grow with the company. The company values its people and recognizes that the people are its greatest asset. Hence, it puts in quite a lot of effort to engage and reward its staff well.

    Show More

    Cons

    CAG being the airport operator is governed strongly by CAAS (airport authority) and other authorities like APD (Airport Police Division). Hence, there is a need to balance the many needs of the passengers together with that of the internal stakeholders and the external authorities. These 3 do not always align and sometimes it can be really tough to cut through all the red tape and get the things done. Large... organization filled with quite capable people also means it can be quite tough to stand out and be promoted/recognized quickly. People generally work quite hard and some departments like those related to operations can work quite late everyday. There are quite a lot of meetings as people prefer meeting face to face to thrash things out. Not every meeting is productive.

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    Advice to Management

    Continue to reduce red-tape where applicable and continue to be open to staff feedback and disruptive ways & technologies so that we can continue to be the Best Airport in the world.

    Changi Airport2017-02-10
  2. "Political place with good annual package"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Recommends
    Positive Outlook

    I worked at Changi Airport

    Pros

    - good annual package - nice working environment

    Cons

    - too much politics - extended working hours

    Changi Airport2016-10-15
  3. "Risk management intern"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     

    I have been working at Changi Airport

    Pros

    Very challenging environment where interns get to lead a research project of their choice.

    Cons

    Very little chance of conversion to full time employee

    Changi Airport2016-09-22
  4. "Company in Transition"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Neutral Outlook

    I worked at Changi Airport full-time for more than 3 years

    Pros

    Extraordinary workplace, you'll learn the intricate details that goes into the making of a great airport. Progressive higher management, responsive to organisational feedback. People and training focused.

    Cons

    Still shedding it's governmental past, lots of red tape and paper work. Strong grapevine culture. High emphasis on paper qualifications from prestigious schools.

    Changi Airport2016-09-22
  5. "decent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Neutral Outlook

    I have been working at Changi Airport full-time for more than 3 years

    Pros

    Fun industry, good benefits, a lot of learning opportunities

    Cons

    High workload, highly competitive, too focused on profits

    Changi Airport2016-07-20
  6. Helpful (1)

    "Neutral Rating"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     in Singapore
    Recommends
    Neutral Outlook

    I have been working at Changi Airport

    Pros

    Great culture and camaraderie amongst the working level. Highly engaging C-suites. Plenty of opportunities to move within the Company with major development projects coming on line in the coming years.

    Cons

    Fast paced environment. Can be stressful with long working hours. Middle management may not be as understanding as the top management.

    Advice to Management

    Be more supportive. Give the staff the free play and autonomy to drive and make decisions.

    Changi Airport2016-05-04
  7. "Overall"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Recommends
    Positive Outlook

    I worked at Changi Airport

    Pros

    Great people, management, working environment

    Cons

    Location for people staying in the west

    Changi Airport2016-03-22
  8. "Good Job"

    StarStarStarStarStar
     
    Recommends

    I have been working at Changi Airport

    Pros

    Jobscope is wide,fast pace and requires high standard of service which can improve myself at the same time.

    Cons

    Job may be quite mundane at times

    Changi Airport2016-03-27
  9. "Changi Airport International"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Intern in Singapore
    Recommends
    Positive Outlook

    I worked at Changi Airport

    Pros

    Really challenging for an intern. Intellectual work, had to research and develop risk monitoring systems. Can learn a lot from the experts in their field.

    Cons

    Lack of young people. Most employees are mid-term hire thus are well developed experts in their fields. Everyone is very busy.

    Changi Airport2016-02-29
  10. Helpful (7)

    "Plenty of office politics"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager in Singapore
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Changi Airport full-time for less than a year

    Pros

    Good welfare and benefits Work life balance Company proactive in providing a fun working environment Competitive remuneration package as compared to government agencies

    Cons

    Both middle management and HR are well aware of the office politics but choose to skirt around the issue. Colleagues from other divisions can be pushy at times

    Advice to Management

    Face up to the problem instead of avoiding them. Middle management needs to be trained to handle interpersonal issues

    Changi Airport2016-03-14
Found 74 reviews