ChannelAdvisor Reviews | Glassdoor

ChannelAdvisor Reviews

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Found 193 reviews

3.1
StarStarStarStarStar
Rating TrendsRating Trends
55%
Recommend to a Friend
59%
Approve of CEO
ChannelAdvisor CEO David Spitz
David Spitz
68 Ratings
Pros
  • "Great benefits, awesome team play, great boss(in 21 reviews)

  • "Great people that are not only smart, but care about the work(in 14 reviews)

Cons
  • "the structure, you cant even work from home on occasional days, can be ruthless(in 6 reviews)

  • "They pretend to care about work/life balance but all that matters is perception(in 6 reviews)

More Pros and Cons
  1. "Great Company"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ChannelAdvisor full-time for more than 4 years

    Pros

    The people! The marketing and services teams are amazing.

    Cons

    Projects change quickly sometimes and, when changes are not communicated, there is wasted time working on the projects.

    ChannelAdvisor Response

    February 25, 2019Chief Executive Officer

    Thank you for taking the time to share feedback! Our people really do make it a great place to work every day, so thank you for recognizing that. On your point about communication, I also agree. We’ve heard that feedback pretty consistently as we’ve grown, and are always working ...

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  2. Helpful (3)

    "Top talent need not apply"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at ChannelAdvisor full-time for more than 4 years

    Pros

    Benefits paid in full for individual (low family plan cost), bonus plan, stock options, the people in pockets of the organization, casual work environment.

    Cons

    Leadership is lacking expertise in several areas of the business. Attempt to hire top talent for them to come in a realize they can run circles around their manager and or leader. Attrition is extremely high in all departments driving heavy workloads with little to no appreciation, rather expectation to pick up others work. People like to check the box to get things done and are rarely worried about quality. Company...

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    Advice to Management

    Not sure it would make a difference

    ChannelAdvisor Response

    February 28, 2019Chief Executive Officer

    I’m sorry to hear you feel this way! I don’t share your characterization (obviously) but I would be really interested to sit down with you -- in confidence of course -- to better understand why you feel this way and see if there’s something we can do to improve how you feel. If ...

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  3. "A good place for local people"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at ChannelAdvisor full-time

    Pros

    nice people to work with relatively productively good work/life balance international exposure

    Cons

    in a niche market face some competition from big companies

    ChannelAdvisor Response

    November 12, 2018Chief Executive Officer

    Thanks for sharing your feedback! I especially love your comments around people as this is exactly the kind of environment we want people to feel. Sounds like you may have moved on from ChannelAdvisor so best of luck in the future! David (CEO)

  4. Helpful (7)

    "Inside Sales"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at ChannelAdvisor full-time

    Pros

    Generally fun atmosphere, social events, lots of young people, opportunities for bonuses, reasonable work/life balance

    Cons

    High turnover and atmosphere of confusion/uncertainty at times can take a toll on morale. Sometimes lack of clarity and unrealistic sales metrics.

    Advice to Management

    Don’t treat everyone as expendable and watch out for some of the problems with hierarchy/turnover from within...

    ChannelAdvisor Response

    October 30, 2018Chief Executive Officer

    I’d like to thank you for taking the time to share your thoughts about the role. It sounds like you may have already moved on but regardless, I’d love to hear more from you if you’re willing to share some direct feedback in confidence. But you’re right, our inside sales team is ...

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  5. Helpful (4)

    "You Get What You Put In"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ChannelAdvisor full-time for more than 20 years

    Pros

    Spoiler Alert: Former employees, across all businesses, in all industries, who choose to use Glassdoor as their venue to share feedback were never able to effectively do so with their organization. They typically lack problem-solving skills, a solution-oriented attitude and the resilience to overcome challenges - that are guess what- inherent in having a job! For a decade, I've seen this business evolve, grow, face...

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    Cons

    Growth: Sounds like a pro, but for anyone with a shred of experience, growing pains are tough. They're messy, there is no single solution to every challenge, but the commitment to evolve, adjust and listen is in the company's DNA. It always has been, and it's why the organization has successfully been in business for almost two decades. While you see other businesses in the Triangle needing to take the business private...

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    Advice to Management

    All-in, we're doing really well. We are competitive in all we offer our employees - benefits, stability, growth and compensation. Our culture is shifting and evolving, and that is ok. Continue to put action into place from feedback received. Moving quick, being agile and admitting where we are developing is part of who we are and who we should always be.

    ChannelAdvisor Response

    September 28, 2018Chief Executive Officer

    I’d like to personally thank you for taking the time to write such a detailed and thoughtful note. You captured so much of what we value very well, from accountability to collaboration and persistence. I loved hearing that you have seen your career grow so successfully with us! ...

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  6. Helpful (1)

    "BI engineer"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ChannelAdvisor full-time for more than 4 years

    Pros

    The company encourages employees creativity and gives more scope to grow in career

    Cons

    I don't see any cons at channel advisor

    ChannelAdvisor Response

    September 20, 2018Director, Talent Acquisition

    Innovation and the opportunity to chart the future of commerce is what we promise to our employee! Thank you for growing your career with us and keep the creativity coming! We appreciate your feedback!

  7. "Great Place to grow!"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Enterprise Sales in Raleigh, NC
    Recommends

    I worked at ChannelAdvisor for more than 2 years

    Pros

    health benefits, location, market potential/share, intelligent employees

    Cons

    bureaucratic, not a lot of well-facilitated performance management

    ChannelAdvisor Response

    August 20, 2018Director, Talent Acquisition

    We love hearing you enjoyed your time at ChannelAdvisor and you were able to grow your career! We too think we have some of the best talent who are capable of capturing the opportunity that is in our market. Because of how quickly our business changes, we are constantly trying to ...

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  8. "Happy employee!"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Manager in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ChannelAdvisor full-time

    Pros

    An awesome place to work

    Cons

    None that I can think of

    ChannelAdvisor Response

    July 9, 2018Director, Talent Acquisition

    We recognize people have choices on where to work and we are happy you have chosen ChannelAdvisor! Thank you for your passion and feedback!! #passion #people

  9. "Improving and learning"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Engineer in Morrisville, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ChannelAdvisor full-time for more than a year

    Pros

    Excellent culture of sharing and learning all together. Excellent opportubity to create new stuff and canalize the proffesional career into product development as such. Well paid.

    Cons

    Sometimes is a bit messy but things are getting better and better

    Advice to Management

    Keep on opening to new and innovative ways to revolutionize ecommers as it is and will keep being one of the main sectors of the world.

    ChannelAdvisor Response

    June 25, 2018Director, Talent Acquisition

    Thank you for commenting positively on our culture! We love hearing that you are energized by the ecommerce industry and the challenges it presents. Curiosity is a core value of ours and we will always look for ways to improve and learn so we can make our customer more successful! ...

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  10. "Financial Analyst"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 

    I have been working at ChannelAdvisor full-time

    Pros

    Great culture and work environment

    Cons

    Large organization, often hard to meet other people

    ChannelAdvisor Response

    June 25, 2018Director, Talent Acquisition

    Thank you for taking the time to provide us feedback. We know that talented people can work anywhere, so ChannelAdvisor works hard to create an environment where passionate people thrive. Keep on the lookout for opportunities to meet others through monthly birthday celebrations and ...

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Found 193 reviews