CharityUSA.com Reviews | Glassdoor

CharityUSA.com Reviews

Updated May 19, 2017
32 reviews

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1.9
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Tim Kunin
16 Ratings

32 Employee Reviews

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  1. Helpful (3)

    "Marketing Manager"

    Star Star Star Star Star
    Current Employee - Marketing Manager in Seattle, WA
    Current Employee - Marketing Manager in Seattle, WA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Laid back work environment, nice and insightful coworkers, the ability of anyone to share ideas with upper management.

    Cons

    Lack of communication from the top down, lack of training for middle management, lack of responsible decision making from upper management.


  2. "Poor management for a well intentioned company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Seattle, WA
    Former Employee - Anonymous Employee in Seattle, WA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at CharityUSA.com full-time (Less than a year)

    Pros

    - People are generally interested and passionate about the mission of helping the planet
    - Scale of good done is pretty large
    - Some smart, hard working people there
    - Great life balance/place to slack off depending on what department you're in and if you're good at office politics

    Cons

    - Lots of extremely poor performers have immunity to being fired. A veritable rainbow of poor performers: people who only work a few hours a day, people who have no urgency when problems arise (our site crashed on Black Friday and it slowly fixed over a few weeks), people who think they know what they're doing and but are actually terrible at their jobs.
    - Management is all over the place. Focus changes from month to month. Does more planning than executing.
    - Management + poor employees means everything takes exponentially longer to do. Would often joke about how something that should take weeks would take a year instead and anything that takes a year will never get finished.
    - Started using and committing to use Shopify although a decision to use existing tools was made after much research and planning. An eCommerce company this large shouldn't even consider using Shopify.

    Advice to Management

    Take some management courses. Don't allow planning to take more than a couple weeks at most. Have some level of accountability for doing good work. Don't be afraid to fire people.


  3. Helpful (4)

    "The stepping stone to a better career"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Program Manager in Seattle, WA
    Former Employee - Program Manager in Seattle, WA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at CharityUSA.com full-time (More than 3 years)

    Pros

    Flexibility of working from home and in office
    Independent work if you have communicative relationship with manager
    Working with talented colleagues

    Cons

    No room for growth
    No communication amongst teams
    Lack of professionalism and leadership amongst higher-ups
    Compensation not up to par
    Not taking advantage of the knowledge and abilities of talented employees

    Advice to Management

    Give employees better opportunities to grow
    Communicate amongst teams
    Offer more competitive compensation
    Let your employees know they are appreciated


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  5. Helpful (1)

    "Too Laid Back Sometimes"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Seattle, WA
    Former Employee - Anonymous Employee in Seattle, WA
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great work to do, a chance to be part of a large fund-raising operation that has a wide scope of giving activities, laid-back atmosphere, they promote from within, decent benefits

    Cons

    They grew really fast while I was there and there were a number of hires that were either shady to begin with or just slipped through the cracks and didn't do much that created a stink when they were found out and asked to work. Many of the upper level execs are frequently out of the office making leadership difficulty. Some of the top leadership feud openly like children. A few of the long time employees are seriously micromanagers or bullies - more recent managers and leaders are more mellow.

    Advice to Management

    Use the review process to get rid of the dead wood and get your leadership on the same page. It's embarrassing when they fight


  6. Helpful (5)

    "Bad Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Seattle, WA
    Former Employee - Anonymous Employee in Seattle, WA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Laid back atmosphere - basically no one pays attention to you, so you get a lot of free time.
    Free health benefits and a bus pass.

    Cons

    Many people have too much to do while others have nothing to do - there is no balance.
    Management does not listen, at all. Nor do they care about the problems within the company. The idea of low moral is scoffed at.
    Pay is well below the average, below cost of living.
    Promotions are only given to those of a certain religion or gender - sexism is commonplace.

    Advice to Management

    If you truly care about the bottom line, pay attention to what your employees are saying and stop ignoring the low moral. Baseball games and company paid lunches are fixing it.


  7. Helpful (4)

    "You've got to be poor to take this job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Graphic Designer, Product Development in Seattle, WA
    Former Employee - Graphic Designer, Product Development in Seattle, WA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at CharityUSA.com (More than 3 years)

    Pros

    Young staff, fun co-workers. Good work/life balance I suppose.

    Cons

    Just Gen-Xrs trying to be millennials and hiring insecure post-grads for meaningless work.

    Advice to Management

    Add something of value and stop saying you're a charity


  8. Helpful (7)

    "Good if you don't voice your opinion"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Seattle, WA
    Current Employee - Anonymous Employee in Seattle, WA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Flexible schedule, somewhat nice location

    Cons

    Management is WACK. Seriously. If you voice your opinion, or express concern about something, you're either ignored or seen as a threat and treated as such. Decisions are often made without any consideration of team morale. Even HR can't be trusted, as they seem to listen to whatever management is telling them. Inappropriate office conversations OFTEN happen with upper management. Sexism is pretty common here, and it seems that "friends" are often promoted than people that work hard. If you work hard and stay quiet, you won't see success. If you work hard and voice opposition or concerns, you definitely won't succeed. If you work hard and roll over meekly, you'll most likely succeed. That being said, success doesn't = $$. The salary here is disgusting. Most don't make cost of living in Seattle, most don't even make $15/hr.

    Advice to Management

    Really look at restructuring your upper-management. If you don't start actually examining these poor decisions that are going on, you're going to lose talent. Goals are never clear, job descriptions don't even exist, and management tosses around work without compensating for those extra hours put in. It's pretty embarrassing to call ourselves the "GreaterGood", when employees don't even get to experience anything good while working there.


  9. Helpful (3)

    "Social Media Marketing Coordinator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Allendale, MI
    Current Employee - Anonymous Employee in Allendale, MI
    Doesn't Recommend
    Negative Outlook

    I have been working at CharityUSA.com full-time

    Pros

    Great resume builder, ability to learn a lot if you keep your head down & don't step on any toes.

    Cons

    Upper management is terrible. Extremely sexist and promote by picking favorites. Don't be tricked into thinking that if you work really hard, it will pay off – because unless you were a favorite from the start, you're going to stay exactly where you are.

    Advice to Management

    Pay attention to what is happening as a result of your poor decision-making. You're losing so much talent & drive with each employee that quits because of these problems.


  10. Helpful (2)

    "Poor Managment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Social Media Marketing Coordinator in Grand Rapids, MI
    Former Employee - Social Media Marketing Coordinator in Grand Rapids, MI
    Doesn't Recommend
    Negative Outlook

    I worked at CharityUSA.com (More than a year)

    Pros

    Great for college graduates
    Awesome resume builder

    Cons

    Lacked direction, company could change focus based on the day.
    Double headed management
    No clear direction


  11. "Great company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Copywriter in Seattle, WA
    Current Employee - Marketing Copywriter in Seattle, WA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at CharityUSA.com full-time (More than 3 years)

    Pros

    Laid back atmosphere
    Volunteer programs
    Flexible schedules
    Benefits
    Occasional catered lunches
    Ticket giveaways to local sporting events
    Growth within company is encouraged and facilitated

    Cons

    Need to require leadership / management training
    Don't match 401k
    Pay for some positions isn't comparable to other e-tailers in Seattle

    Advice to Management

    Mandatory management training needs to be implemented!


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