Charles Schwab Reviews in Arizona | Glassdoor

Charles Schwab Arizona Reviews

Updated August 25, 2017
214 reviews

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Arizona

3.7
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Charles Schwab President and Chief Executive Officer Walt Bettinger II
Walt Bettinger II
127 Ratings

214 Employee Reviews

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  1. Featured Review

    Helpful (14)

    "Financial Services Professional"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Services Professional in Phoenix, AZ
    Current Employee - Financial Services Professional in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Charles Schwab full-time (More than a year)

    Pros

    There is great leadership at Schwab. They care about your career and if you want to go somewhere, they will help you get there if you put in the effort and show dedication. They are really good at hiring as there's a lot of strong talent.

    Cons

    Not many downsides... It's very busy on the phones. They may be understaffed. If you like competition this is the place to be. There is a lot of strong talent.

    Advice to Management

    Keep up the good work when it comes to hiring. Continue to hire people who care. Stop hiring people fresh out of college with the motivation of money.... they will not last and some of them are even bad for the brand.


  2. "Great culture! Great opportunity for meaningful service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Relationship Specialist in Phoenix, AZ
    Current Employee - Relationship Specialist in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Charles Schwab full-time (More than a year)

    Pros

    The company has a great culture, filled with great people. You'll always be learning in this job, but Schwab provides lots of resources.

    Cons

    There are some times, depending on the time of year that the job can be quite demanding. This job will be great at teaching/improving multi-tasking and achieving new skills.

    Advice to Management

    Management is great, they are always doing their absolute best to adjust to their client's needs and to their employees.

  3. Helpful (7)

    "Master Manipulators"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Specialist in Phoenix, AZ
    Former Employee - Senior Specialist in Phoenix, AZ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Charles Schwab full-time (More than 3 years)

    Pros

    -Loved the team members, if only management would do the same.

    Cons

    WARNING-You will be taken advantage of, and worked to death.

    The company is using its employees to run a bare bones operation. They refuse to hire more people and expect the employees to work themselves to death. Don't be persuaded by the talk of "great exposure to upper management" as these were nothing but empty promises to keep the work horses going as long as possible.

    The bank burns through employees with no regard for them as human beings, and cares only about the bottom line on labor figures. This creates an unnecessarily stressful environment, and horrible client experience.

    The gains from this skeleton crew approach to staffing will never be passed on to the employees, and long term could be the source of some serious regulatory issues with the Bank.

    Advice to Management

    Have a little heart, you employee human beings, not robots. Stop tripping over dollars to save pennies, hiring and retraining is expensive. A hospitable workplace is good for clients and employees alike.


  4. Helpful (1)

    "Great Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Trading Specialist in Phoenix, AZ
    Current Employee - Senior Trading Specialist in Phoenix, AZ
    Recommends
    Approves of CEO

    I have been working at Charles Schwab full-time (More than 3 years)

    Pros

    The culture in the workplace is refreshing and the ability to "Own Your Tomorrow" is completely up to you.

    Cons

    There are some technological gaps that could be addressed but the majority of earnings are invested back into the clients. At some point, the investment will need to flow back into the infrstructure.


  5. Helpful (8)

    "Horrible experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Phoenix, AZ
    Former Employee - Anonymous Employee in Phoenix, AZ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Charles Schwab (More than a year)

    Pros

    Had zero positive experiences here; very unhappy and stressful place to work.

    Cons

    The worst 6 months of my life. Almost daily team meetings where there is little valuable information shared, just a chance for managers and supervisors to remind team members that they are managers and supervisors. Supervisors, Managers and VPs heavily involved in office politics. There is no privacy, cubicles are constructed so you are either facing someone directly all day or several people are in your peripheral vision. Complained about sexual harassment and management (including VP) swept under rug until finally had to notify HR directly. Poisonous atmosphere; avoid at all costs there are more ethical companies to get your licenses at. I have subsequently worked with former Schwab employees who also literally said they hated their time at Schwab (in Phoenix anyway).

    Advice to Management

    Complete top to bottom overhaul of company culture, which would include getting rid of most of your current lower middle and upper level management. Take sexual harassment claims seriously; you deserved and still deserve a public lawsuit over what happened.


  6. Helpful (1)

    "Sr Storage and Backup Architect"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Storage and Backup Architect in Phoenix, AZ
    Current Employee - Senior Storage and Backup Architect in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Charles Schwab full-time (More than 10 years)

    Pros

    Good home and work balance

    Cons

    poor telecommuting policy for all


  7. Helpful (2)

    "Great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Staff in Gilbert, AZ
    Current Employee - IT Staff in Gilbert, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Charles Schwab full-time (More than 10 years)

    Pros

    Lots of flexibility to chart a path of success. The training offered is consistently high quality and readily available. The work culture is by far the best I've experienced.

    Cons

    The Brokerage industry is by nature a highly regulated industry so this has its drawbacks when trying to be and stay on the cutting edge.

    Advice to Management

    Keep supporting change and innovation

  8. "Registered representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Registered Representative in Phoenix, AZ
    Former Employee - Registered Representative in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Charles Schwab (More than 3 years)

    Pros

    Great gateway to get started in the industry. Great way to learn the early stages of ins and outs of being a broker.

    Cons

    And it's a core, You're still a call center rep. You'll be getting hammered with 50 - 70 calls per day. Some are very mundane.


  9. "Quality Assurance Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Quality Assurance Engineer in Phoenix, AZ
    Current Contractor - Quality Assurance Engineer in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Charles Schwab as a contractor (More than 10 years)

    Pros

    Great managers. Great work environment.

    Cons

    Nothing. Everything seems to be perfect.

    Advice to Management

    Keep doing what you are doing


  10. "used to be good"

    StarStarStarStarStar
    Former Employee - Software Development Engineer in Phoenix, AZ
    Former Employee - Software Development Engineer in Phoenix, AZ
    Approves of CEO

    I worked at Charles Schwab full-time (More than 8 years)

    Pros

    good pay benefits. upper management seems to care about employees

    Cons

    low level managers are poorly trained


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