Charles Schwab Reviews in Arizona | Glassdoor

Charles Schwab Arizona Reviews

Updated May 22, 2017
211 reviews

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211 Employee Reviews

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Pros
Cons
  • very little flexibility with scheduling due to call center requirements (in 83 reviews)

  • The work life balance that is advertised is inaccurate (in 30 reviews)

More Pros and Cons

  1. "Operations"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Phoenix, AZ
    Current Employee - Anonymous Employee in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Charles Schwab full-time (More than 10 years)

    Pros

    High on the ethics listing...

    Cons

    Not a lot of upward mobility

    Advice to Management

    Bring back more training opportunities


  2. Helpful (14)

    "Not sure where all these 4 and 5 stars are coming from? Paid posters?"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Relationship Manager in Phoenix, AZ
    Former Employee - Relationship Manager in Phoenix, AZ
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Charles Schwab full-time (More than 5 years)

    Pros

    Very nice people work there and if you are a client, you could not ask for a better place to have an account. They have everything for clients.

    Cons

    Management micromanages you to death. They measure everything, how many pees you take a day, how many times you breathe, how many times you aren't pounding the phones yet still having to sound like you are relaxed and perky. Great job for a perky college grad trying to get going in this industry but a horrible place for experienced staff. They are the wal-mart of the industry and you are treated like it. Raises are teeny, bonuses never live up to how hard you work.

    Advice to Management

    Be as nice to your employees as you are your clients. The top people of this company are billionaires. Can you be a little more generous? When you die, you aren't taking that money with you. Well, maybe they will bury it in the coffin with you.

  3. "Sr Manager - Training"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Phoenix, AZ
    Former Employee - Anonymous Employee in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Charles Schwab full-time (More than 10 years)

    Pros

    Most everything, chiefly the culture, ethics, opportunities and benefits (for example: 4-week fully paid sabbatical for every 5 consecutive years worked).

    Cons

    Very little - provided you have the talents needed. It is a fast-paced and rapidly changing organization (as all healthy growth companies are), so you must be comfortable with change.

    Advice to Management

    Keep doing what you're doing - always stay true to the core values upon which Chuck founded the company. Continue to invest in your people in meaningful ways.


  4. "Business Systems Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Systems Analyst in Phoenix, AZ
    Current Employee - Business Systems Analyst in Phoenix, AZ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Charles Schwab full-time (More than 10 years)

    Pros

    Fiscally conservative and very ethical

    Cons

    Does not promote from within


  5. Helpful (6)

    "Worst management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Move Money in Phoenix, AZ
    Former Employee - Move Money in Phoenix, AZ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Charles Schwab full-time (More than a year)

    Pros

    Monday through Friday - received a pay check

    Cons

    I was there 2 years and had 5 managers.
    Training was horrible. This was the job where I have felt the least important- answer the calls - nothing was ever good enough. There are were no written policies in this department.
    Management clocks in and out. There is no care for people, you are a number just like their customers.
     Employees speak to each other with the utmost disrespect.
    Reporting issues caused retaliation.

    Advice to Management

    The best managers are not the ones who perform the best. Managers are leaders, motivators.


  6. Helpful (2)

    "Software Engineer, Lies, managers don't even know what the job description means."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Software Engineer in Chandler, AZ
    Former Contractor - Software Engineer in Chandler, AZ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Charles Schwab as a contractor (Less than a year)

    Pros

    The pay is good. They might sponsor a CISSP certification if you get hired full time.

    Cons

    Prepare for an exercise of futility and the mundane! Power plays, information silos, selfishness are already described by the other reviews for this company. Good luck getting hired full time. Managers are only interested in making themselves appear good. To the extent at which they can't even hold an honest conversation with you. I feel sorry for anyone who thinks this environment is normal. This company is so far behind...

    Advice to Management

    Admit that you are ignorant and stop being so selfish with your own career.


  7. "Amazing company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Scrum Master in Phoenix, AZ
    Current Employee - Scrum Master in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Charles Schwab full-time (More than 10 years)

    Pros

    Great bene and they care

    Cons

    I really have no cons

  8. Helpful (1)

    "great if you don't have a big family and are willing to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Support in Phoenix, AZ
    Former Employee - IT Support in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Charles Schwab full-time (More than a year)

    Pros

    Team based, great managers, room to improve and move up. stock plan services. great heath insurance

    Cons

    required overtime, might work holidays, required voluntary overtime


  9. Helpful (3)

    "Team Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Manager in Phoenix, AZ
    Former Employee - Team Manager in Phoenix, AZ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Charles Schwab full-time (More than 10 years)

    Pros

    Decent benefits, many different departments allow for opportunity to try new positions when you get burned out in your current role

    Cons

    They have become much more focused on metrics than in the past. Employees complain they feel like a number and not a valued member of the firm.

    Advice to Management

    Better communication is needed on changes, both to employees and clients. Many times changes take place with little notice and discussions on the reason and importance of the changes.


  10. Helpful (3)

    "Use them to get your series 7, then immediately look for more money elsewhere."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - CS&S Stock Broker and Operations in Phoenix, AZ
    Former Employee - CS&S Stock Broker and Operations in Phoenix, AZ
    Approves of CEO

    I worked at Charles Schwab full-time (More than 3 years)

    Pros

    One of the best series 7 programs in the industry.
    Friendly atmosphere.
    Education and licensing programs available.

    Cons

    Below average pay.

    You will never get a raise. You might get a promotion (usually a lateral one) but you will never be paid more for doing at good job or tenure.

    Promotions (especially to another department, which is most common) seem mainly based on 'who you know'. Knowing someone that knows the hiring manager and can put in a good word matters above all else.

    Advice to Management

    You recognize anniversaries. You do yearly reviews. You just fail to turn them into something meaningful by reflecting them on a paycheck.


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