Charles Schwab Reviews | Glassdoor

Charles Schwab Reviews

Updated July 22, 2017
1,679 reviews

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3.6
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Charles Schwab President and Chief Executive Officer Walt Bettinger II
Walt Bettinger II
962 Ratings

1,679 Employee Reviews

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  1. Featured Review

    Helpful (10)

    "Financial Services Professional"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Services Professional in Phoenix, AZ
    Current Employee - Financial Services Professional in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Charles Schwab full-time (More than a year)

    Pros

    There is great leadership at Schwab. They care about your career and if you want to go somewhere, they will help you get there if you put in the effort and show dedication. They are really good at hiring as there's a lot of strong talent.

    Cons

    Not many downsides... It's very busy on the phones. They may be understaffed. If you like competition this is the place to be. There is a lot of strong talent.

    Advice to Management

    Keep up the good work when it comes to hiring. Continue to hire people who care. Stop hiring people fresh out of college with the motivation of money.... they will not last and some of them are even bad for the brand.


  2. "Client Services Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Indianapolis, IN
    Former Employee - Anonymous Employee in Indianapolis, IN
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Charles Schwab full-time (More than 3 years)

    Pros

    Good benefits & paid time off.

    Cons

    Too much focus on stats versus customer service.

    Advice to Management

    Cherish your employees especially the seasoned ones. Give them a reason to want to stay there long-term.

  3. "Great culture! Great opportunity for meaningful service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Relationship Specialist in Phoenix, AZ
    Current Employee - Relationship Specialist in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Charles Schwab full-time (More than a year)

    Pros

    The company has a great culture, filled with great people. You'll always be learning in this job, but Schwab provides lots of resources.

    Cons

    There are some times, depending on the time of year that the job can be quite demanding. This job will be great at teaching/improving multi-tasking and achieving new skills.

    Advice to Management

    Management is great, they are always doing their absolute best to adjust to their client's needs and to their employees.


  4. "Love it!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Denver, CO
    Current Employee - Manager in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Charles Schwab full-time (More than a year)

    Pros

    Great work life balance and a lot of focus is placed on employee engagement.

    Cons

    Need to work on having more structured development plans.


  5. "Innovation is at the heart of Charles Schwab"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Fixed Income Specialist in San Francisco, CA
    Current Employee - Fixed Income Specialist in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Charles Schwab full-time (More than 10 years)

    Pros

    Being part of an evolution in Fixed Income trading is a fascinating challenge. We strive to provide the best client experience employing our knowledge and skills along with technology.

    Cons

    An everyday challenge is to maintain an evolving momentum in every task that arises every waking moment as well as to staying on top of the latest financial developments is an everyday task.

    Advice to Management

    We are delighted to be part of one of the greatest financial institutions on the face of the earth. We hope it keeps evolving for the next generations yet to arrive.


  6. "Opportunity to work with great people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior BSA in San Francisco, CA
    Current Employee - Senior BSA in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Charles Schwab full-time (More than 10 years)

    Pros

    Schwab has always had a very progressive and inclusive culture. I've been fortunate to work with excellent team members and collaborative business partners. The workload is heavy, but there is a focus on work/life balance. Strong support for acquiring new job skills and attending training.

    Cons

    Increased responsibility with little opportunity for promotion unless you look outside your current group.

    Advice to Management

    Support career development.


  7. "Senior Clearcase Administrator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Concord, CA
    Former Employee - Anonymous Employee in Concord, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Charles Schwab full-time (More than 10 years)

    Pros

    It was a Great place to work

    Cons

    Not so great to work at in the Bay Area anymore - they have been laying people off and putting their jobs on the market for half the salary in Austin TX.

    Advice to Management

    none

  8. Helpful (7)

    "Just okay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Finance Manager in San Francisco, CA
    Current Employee - Finance Manager in San Francisco, CA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Charles Schwab full-time (More than a year)

    Pros

    People are mostly cordial. You do find some passive aggressive people. It's SF/bay area afterall. Accessible to management in general.

    Cons

    Directors and VP are not engaged and withhold information all the time. Limited opportunity in San Francisco. Even though you do a great job, annual raise is standard, what's the point to work harder??!!

    Advice to Management

    Do not tell people to put in the engagement survey. It forfeits the purpose of it.


  9. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Registered Representative in San Francisco, CA
    Former Employee - Registered Representative in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Charles Schwab full-time (More than 10 years)

    Pros

    Great customer service and overall offering for all investment needs.

    Cons

    The company has become less employee friendly over the years and more corporate in the negative sense.


  10. Helpful (3)

    "Schwab"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Trade Specialist in Lone Tree, CO
    Current Employee - Trade Specialist in Lone Tree, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Charles Schwab full-time (More than 10 years)

    Pros

    Sabbatical every 5 years, vacation time piles up after being here a few years, nice campus, paid holidays, volunteer time off, great people to work with.

    Cons

    Middle management I feel has become bloated. It's a product of not being able to move up very easily unless you're going to a management position. Difficult to move to a new department, they seem to like to hire externally. Career development is poor.

    Advice to Management

    When you say you care about employees career development, try to find ways to help develop that career by giving the employee opportunities to tag with other departments. All I hear is a bunch of lip service about how management cares about your personal growth. In my experience, that is just not the case.


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