Charles Schwab Reviews | Glassdoor

Charles Schwab Reviews

Updated June 23, 2017
1,658 reviews

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Full-time Part-time

3.6
Star Star Star Star Star
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Charles Schwab President and Chief Executive Officer Walt Bettinger II
Walt Bettinger II
952 Ratings

1,658 Employee Reviews

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Pros
Cons
  • very little flexibility with scheduling due to call center requirements (in 83 reviews)

  • The work life balance that is advertised is inaccurate (in 30 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (10)

    "Financial Services Professional"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Services Professional in Phoenix, AZ
    Current Employee - Financial Services Professional in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Charles Schwab full-time (More than a year)

    Pros

    There is great leadership at Schwab. They care about your career and if you want to go somewhere, they will help you get there if you put in the effort and show dedication. They are really good at hiring as there's a lot of strong talent.

    Cons

    Not many downsides... It's very busy on the phones. They may be understaffed. If you like competition this is the place to be. There is a lot of strong talent.

    Advice to Management

    Keep up the good work when it comes to hiring. Continue to hire people who care. Stop hiring people fresh out of college with the motivation of money.... they will not last and some of them are even bad for the brand.


  2. "Schwab"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Trade Specialist in Lone Tree, CO
    Current Employee - Trade Specialist in Lone Tree, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Charles Schwab full-time (More than 10 years)

    Pros

    Sabbatical every 5 years, vacation time piles up after being here a few years, nice campus, paid holidays, volunteer time off, great people to work with.

    Cons

    Middle management I feel has become bloated. It's a product of not being able to move up very easily unless you're going to a management position. Difficult to move to a new department, they seem to like to hire externally. Career development is poor.

    Advice to Management

    When you say you care about employees career development, try to find ways to help develop that career by giving the employee opportunities to tag with other departments. All I hear is a bunch of lip service about how management cares about your personal growth. In my experience, that is just not the case.

  3. "Amazing Culture. Will miss Schwab."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Specialist in Lone Tree, CO
    Former Employee - Senior Specialist in Lone Tree, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Charles Schwab full-time (More than a year)

    Pros

    Happy Employees. Good mission. Good work/life balance (depending on manager and role). Beautiful lone tree campus.

    Cons

    I would have stayed there 'forever' if there were more growth opportunities. If you're ok doing what you're currently doing for a really long time, it's a great company. If you're itchy for continued growth... You better be really patient.

    Advice to Management

    Offer stretch assignments, create mentoring program, allow more work/sharing of knowledge across business lines


  4. "Love Schwab"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee in Lone Tree, CO
    Former Employee - Anonymous Employee in Lone Tree, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Charles Schwab full-time (More than 5 years)

    Pros

    Great culture, great company. I'd go back any day.

    Cons

    Certain VP level people in Denver have been allowed to create intimidating work environments.

    Advice to Management

    Clean house of long term VPs who are "known" bullies creating hostile work environments.


  5. "Wonderful Experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Specialist, Brokerage Representative in Austin, TX
    Current Employee - Senior Specialist, Brokerage Representative in Austin, TX
    Recommends
    Approves of CEO

    I have been working at Charles Schwab full-time (More than 3 years)

    Pros

    - supportive and transparent management
    - good benefits and fair pay with great bonus opportunities
    - amazing company culture
    - many development and training opportunities

    Cons

    - difficulty moving between departments
    - very little flexibility with scheduling due to call center requirements
    - some technology issues, which can get frustrating


  6. "Schwab is a great company but recent culture shift is challenging."

    Star Star Star Star Star
    Current Employee - Branch Manager in New York, NY
    Current Employee - Branch Manager in New York, NY
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    Transparency, autonomy, culture, values, benefits, including adequate 401k match, DAF match, tuition reimbursement and sabbaticals (even though I've never used mine).

    Cons

    Limited mobility, goals increase 20-30% per year, and management has shifted its focus over the last several years from a employee focused firm to a sales focused firm. People are more expendable than in the past. Your manger may have a large impact on your job satisfaction.


  7. Helpful (1)

    "Participant Services"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retirement Plan Specialist in Richfield, OH
    Current Employee - Retirement Plan Specialist in Richfield, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Charles Schwab full-time (Less than a year)

    Pros

    Friendly and goal-oriented workplace environment. The opportunity to learn and progress through a challenging role.

    Cons

    Much of the role relies on metrics to determine where you stand.

  8. "Sr. Administrator- El Paso"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Administrator in El Paso, TX
    Current Employee - Senior Administrator in El Paso, TX
    Recommends
    Positive Outlook

    I have been working at Charles Schwab full-time (Less than a year)

    Pros

    Great culture
    Paid sabbatical
    Paid training/ career growth opportunities
    Opportunities to move/ relocate

    Cons

    Pay (in El Paso)
    Stressful work due to poor set up of work expectations

    Advice to Management

    Ask someone who actually does the job to help establish reasonable ways to calculate productivity, etc.


  9. Helpful (1)

    "Good company with great people"

    Star Star Star Star Star
    Former Employee - Senior Strategy Consultant in San Francisco, CA
    Former Employee - Senior Strategy Consultant in San Francisco, CA
    Recommends
    Positive Outlook

    I worked at Charles Schwab (Less than a year)

    Pros

    -Focused on delivering great client experience
    -Smart, helpful people throughout the company
    -Responsive IT support

    Cons

    -Large, matrixed organization - sometimes difficult to navigate.
    -Current senior management frowns on working remotely (this policy has been more flexible in the past)
    - Frequent reorgs distracting and disrupt employee moral.


  10. "Great company to work for!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Charles Schwab full-time (More than 5 years)

    Pros

    Great culture, great benefits and great people.

    Cons

    Do not have anything bad to say.


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