Charles Schwab Reviews | Glassdoor

Charles Schwab Reviews

Updated December 15, 2018
2,058 reviews

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3.5
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Charles Schwab President and Chief Executive Officer Walt Bettinger II
Walt Bettinger II
1,198 Ratings

Employee Reviews

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Pros
Cons
  • "Entry level positions are in call center" (in 108 reviews)

  • "Work-Life balance is non-existent" (in 41 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (1)

    "Excellent Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Charles Schwab full-time (More than 10 years)

    Pros

    Clear direction.
    Ethical business practices
    Pro employee outlook

    Cons

    Nothing bad to say...they did the best they could do by me.


  2. "Work experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Audit Senior
    Current Employee - IT Audit Senior

    I have been working at Charles Schwab full-time

    Pros

    Great company and great pay , very friendly and approachable colleagues and senior executives. In Charles Schwab , you never walk alone

    Cons

    Can’t think of any right now. It’s a great company

    Advice to Management

    Can’t think of any.

  3. Helpful (1)

    "Great company, great culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Caring responsive culture, great career path.

    Cons

    salary can be on the lower end of the industry


  4. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Charles Schwab full-time

    Pros

    Benefits, competitive salary, sick time in addition to time off, severance will assist in resume writing

    Cons

    nothing to report at this time

    Advice to Management

    Assist in finding opportunities with the company in the event of a severance and prefer former employees who are trying to return to the company after said severance.


  5. Helpful (1)

    "Scrum Master"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Charles Schwab full-time

    Pros

    Good culture, I was fortunate to work with multiple teams of great people.

    Cons

    For my path, the migration of IT staff out of San Francisco was a show stopper.

    Advice to Management

    Continue to mature Agile practices!


  6. Helpful (5)

    "Killing you slowly with delays and kindness"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Charles Schwab full-time (More than 8 years)

    Pros

    Full of smart, honest, and ethical people that care about customers.

    Cons

    Honest feedback and direct communication is extremely rare due to the "Schwab nice" but dysfunctional culture which leads to a lot of passive aggressive communication and back channel deals.

    Extremely slow adopting new technology and methods.


  7. Helpful (1)

    "Good Company"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Charles Schwab full-time

    Pros

    Good Company with solid values. Client-focused

    Cons

    Could pay more to employees

  8. Helpful (1)

    "Great culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Charles Schwab full-time

    Pros

    Good benefits, friendly people, useful market information learned on a daily basis. Management is transparent about career progression.

    Cons

    30 minute lunch, pay, sometimes feel micromanaged


  9. Helpful (2)

    "Great Company, not so great program"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Consultant Academy in Westlake, TX
    Former Employee - Financial Consultant Academy in Westlake, TX
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Charles Schwab full-time

    Pros

    Charles Schwab is a great company to work for. The people are very friendly and nice to work with and the company holds true to its values. It’s a collaborative environment with a team focus.

    Cons

    The recruiters need to know the role better so they can explain it more accurately to prospects. I was told that there was some time answering phones but there was a big focus on development as a financial consultant. We had one hour meeting once every two weeks if the phones weren’t busy. It takes a year in the position to start even discussing financial plans. What the position really entails is answering phones 8-10 hours straight each day. You rotate through the program but each rotation involves answering phones for rude clients. I know I am not the only person in the program that felt the position was not described accurately.

    Advice to Management

    Make sure prospects know exactly what they are getting themselves into.


  10. Helpful (1)

    "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Managing Director in San Francisco, CA
    Current Employee - Managing Director in San Francisco, CA
    Positive Outlook
    Approves of CEO

    I have been working at Charles Schwab full-time (More than 5 years)

    Pros

    - Projects are interesting
    - Work life balance

    Cons

    - Hard to climb the ladder