Charles Schwab Reviews | Glassdoor

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Charles Schwab Reviews

Updated January 16, 2018
617 reviews

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4.0
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Approve of CEO
Charles Schwab President and Chief Executive Officer Walt Bettinger II
Walt Bettinger II
375 Ratings

617 Employee Reviews

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Pros
  • Fantastic work/life balance and wonderful culture (in 171 reviews)

  • Great benefits and great culture (in 113 reviews)

Cons
  • very little flexibility with scheduling due to call center requirements (in 95 reviews)

  • Work-Life balance is non-existent (in 34 reviews)

More Pros and Cons

  1. "Enjoyable coworkers, slow pace"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in San Francisco, CA
    Current Employee - Manager in San Francisco, CA

    I have been working at Charles Schwab full-time (More than 3 years)

    Pros

    Great people are employed here and a strong sense of community is fostered. Schwab's mission is a worthy one and the employees seem invested in it.

    Cons

    Unlike a lot of the newer companies in the Bay Area, Schwab can be hierarchical. Difficult to act quickly when many processes take days to review.


  2. "Great company culture"

    StarStarStarStarStar
    Current Contractor - Anonymous Contractor
    Current Contractor - Anonymous Contractor

    I have been working at Charles Schwab as a contractor

    Pros

    Great place to work

    Cons

    No comments at this time

    Advice to Management

    Give full time employment opportunities to contractors

  3. "Investment Consultant"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Approves of CEO

    I have been working at Charles Schwab full-time

    Pros

    Good Work life balance, good company culture, great opportunities for growth

    Cons

    this role is a little broth to the branch and at times difficult to close business due to all the rules that conflict with branches wanting the business


  4. "Treats employees well, good life/work balance."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager
    Current Employee - Senior Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Charles Schwab full-time (More than 10 years)

    Pros

    They do right for their employees and their clients, lots of people stay for a long time. Good life/work balance, 4 week sabbatical every 5 years, lots of good people that work there.

    Cons

    Can be overly conservative and risk-averse with projects and other things, sometimes allows some bloat with employees. Like any job, your personal experience can vary immensely depending on who your manager is. At times sometimes does not feel product owners are held accountable for success of a product.

    Advice to Management

    Hold product managers accountable, get feedback on managers at all levels from their direct reports.


  5. "Review"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Charles Schwab full-time

    Pros

    Open door culture. Lots of communication

    Cons

    Could be passive aggressive, lack of open feedback


  6. Helpful (2)

    "Sr. Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Charles Schwab full-time (Less than a year)

    Pros

    I worked at Charles Schwab for more then 10 yrs. It was a great place to work. I had very good managers in San Francisco. Very flexible work environment. Even though they are a financial services company, they use a lot of cutting edge technology.

    Cons

    Sadly the San Francisco location is being scaled down. It was a thriving work place at San Francisco. The new locations in Denver, Austin and Dallas are awesome. technology is still cutting edge.

    Advice to Management

    Continue using state of the art technology. That is your strength.


  7. "Great Company...Advancement Limited"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Charles Schwab full-time (Less than a year)

    Pros

    Great Benefits, Work Culture, Flexibility, Training is out of this world, Great Cafeteria, Organized,

    Cons

    Have to take Series 7 Exam for advancement, Limited Entry level Jobs, Rude Clients, Can get Burned out quickly

  8. "Financial Associate"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Charles Schwab full-time

    Pros

    Great people to work with.

    Cons

    On phones all day and gets old.

    Advice to Management

    None


  9. Helpful (5)

    "Business Project Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in Lone Tree, CO
    Current Employee - Project Manager in Lone Tree, CO
    Neutral Outlook
    Approves of CEO

    I have been working at Charles Schwab full-time (More than a year)

    Pros

    Decent pay, intelligent employees, respected company

    Cons

    Some departments are hit or miss with respect to good managers. Reorgs are continuous, employees moved to different groups, and job types with no consideration for individual's intended career path. Small cubes in noisy cube-farm spaces for all job types below Director.

    Advice to Management

    Talk to your employees about their career plans before moving then to other groups.
    What is up with your work from home policy? When a lot of us sit all day on WebEx calls with associates all over the US, why do we have to be in a noisy cube-farm office and need VP approval to work remotly?


  10. "Great Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Intern in San Francisco, CA
    Former Intern - Intern in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Charles Schwab as an intern (Less than a year)

    Pros

    Inclusive environment and culture where people are willing to help you learn. Access to the Bloomberg Terminal while working for the securities lending department in San Francisco

    Cons

    Stresses work life balance and at times is not the most demanding. Could be periods of light work.

    Advice to Management

    Have more collaborative projects for intern groups. Otherwise, keep the intern academy going strong!


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