Charles Schwab Reviews | Glassdoor

Charles Schwab Reviews

Updated May 18, 2017
324 reviews

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4.9
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Charles Schwab President and Chief Executive Officer Walt Bettinger II
Walt Bettinger II
229 Ratings

324 Employee Reviews

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Pros
Cons
  • Being a call center limits flexibility (in 81 reviews)

  • The seems to be a lack of a proper work/life balance (in 28 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (6)

    "Financial Services Professional"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Services Professional in Phoenix, AZ
    Current Employee - Financial Services Professional in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Charles Schwab full-time (More than a year)

    Pros

    There is great leadership at Schwab. They care about your career and if you want to go somewhere, they will help you get there if you put in the effort and show dedication. They are really good at hiring as there's a lot of strong talent.

    Cons

    Not many downsides... It's very busy on the phones. They may be understaffed. If you like competition this is the place to be. There is a lot of strong talent.

    Advice to Management

    Keep up the good work when it comes to hiring. Continue to hire people who care. Stop hiring people fresh out of college with the motivation of money.... they will not last and some of them are even bad for the brand.


  2. "Good Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Specialist in Indianapolis, IN
    Current Employee - Specialist in Indianapolis, IN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Charles Schwab full-time (More than a year)

    Pros

    ESPP, Overtime pay, Flexible schedule. Amazing start in the finance industry

    Cons

    You make it your own, no one will help you progress. They rather pay you the same and keep you low level. Don't be that person still on the same team after 5 years. Network!

    Advice to Management

    Innovate more than you can keep up. Let change happen. But thank you for listening to us


  3. "Great place to work!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Staff in Gilbert, AZ
    Current Employee - IT Staff in Gilbert, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Charles Schwab full-time (More than 10 years)

    Pros

    Lots of flexibility to chart a path of success. The training offered is consistently high quality and readily available. The work culture is by far the best I've experienced.

    Cons

    The Brokerage industry is by nature a highly regulated industry so this has its drawbacks when trying to be and stay on the cutting edge.

    Advice to Management

    Keep supporting change and innovation


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  5. "Great Place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Vice President of Marketing in Austin, TX
    Former Employee - Vice President of Marketing in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Charles Schwab full-time (More than 3 years)

    Pros

    Good work life balance, pays well, real mission that makes a difference

    Cons

    No cons to list at this time.

    Advice to Management

    Keep it up.


  6. "Sr Managers"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager in Boston, MA
    Current Employee - Senior Manager in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Charles Schwab full-time (More than 5 years)

    Pros

    Room for advancement, good culture

    Cons

    Below industry average pay, particularly if you move up within the company


  7. "Great company, takes care of clients and employees"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Software Engineer in Austin, TX
    Current Employee - Associate Software Engineer in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Charles Schwab full-time (More than a year)

    Pros

    Always does the right thing by the client and employees

    Cons

    lots of financial industry regulations


  8. "Quality Assurance Engineer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Quality Assurance Engineer in Phoenix, AZ
    Current Contractor - Quality Assurance Engineer in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Charles Schwab as a contractor (More than 10 years)

    Pros

    Great managers. Great work environment.

    Cons

    Nothing. Everything seems to be perfect.

    Advice to Management

    Keep doing what you are doing


  9. "Director - Financial Crimes Compliance"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Positive Outlook

    I have been working at Charles Schwab full-time (More than 10 years)

    Pros

    Ethical company with strong client focus

    Cons

    none to report at this time

    Advice to Management

    None


  10. "Work Hard and Get Paid"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Investment Consultant in Lone Tree, CO
    Current Employee - Investment Consultant in Lone Tree, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Charles Schwab full-time (More than 3 years)

    Pros

    Great people to work alongside, flex time for the schedules. Base salary + monthly commission. Good marketing campaigns drive a ton of business. Most clients are happy to speak to us if we're calling out.

    Cons

    We are a nimble group in the call centers and can take on new tasks or campaigns at any time. Some leads feel like cold calling and take away from people who want to speak to us. After a while call coaching seems juvenile.

    Advice to Management

    They have already started to narrow the focus and eliminate campaigns, continue to eliminate bad leads and dupelicate leads to save time. Let's create a 4x10 schedule.


  11. "Great Entry Level Company with some opportunities"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Asset Transfer Services in El Paso, TX
    Current Employee - Asset Transfer Services in El Paso, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Charles Schwab full-time (More than 3 years)

    Pros

    Great benefits, good opportunities, bonus's are very competitive,

    Cons

    , Kind of hard to move around and move up. Plenty of employees with 10+ years experience in a position one or two levels above you

    Advice to Management

    many departments are understaffed, could use some review and extra hands especially with all of the growth


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