Charles Schwab Reviews | Glassdoor

Charles Schwab Reviews

Updated Jan 24, 2020

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3.6
66%
Recommend to a Friend
87%
Approve of CEO
  1. "Not an Equal Employment Opportunity Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Manager - Technology Operations in Denver, CO
    Doesn't Recommend

    I worked at Charles Schwab full-time for more than a year

    Pros

    Some really great knowledgeable and supportive people

    Cons

    The knowledgeable, skilled and well educated employees are not the ones promoted. Got the run-around when requesting accommodation for a disability and was ultimately pushed out of the company for my request.

    Charles Schwab2020-01-24
  2. "This place is a bit over rated"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Manager in Lone Tree, CO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Charles Schwab full-time for more than 10 years

    Pros

    Good company to start at and learn with, for the most part you have a stable job but as of late it doesn't feel as secure, they laid off 600 people back in Aug and it didn't feel like that was going to be the end. While there they have a good 401k plan.

    Cons

    The health benefits are horrible some of the worst for a large company, once your in it's extremely hard to move up, it's all about who you know here and not what you know. Most of the people here don't say good morning or even hold the door for you, it's a pretty toxic environment and feels a bit racist at times, upper management is very unprofessional, they talk crap about the employees i witness this as part of upper management. Work life balance is ok depending on the department but you hardly get to take a lunch or breaks, unless your in customer service. I say get trained here and head for the door, their are better companies.

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    Charles Schwab2020-01-24
  3. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Investment Representative in Denver, CO
    Recommends
    Approves of CEO

    I worked at Charles Schwab full-time for more than 3 years

    Pros

    Excellent Customer Service and Online presence

    Cons

    No real downsides that I can think of

    Advice to Management

    Continue valuing your employees

    Charles Schwab2020-01-22
  4. "Trash"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Negative Outlook
    Disapproves of CEO

    I worked at Charles Schwab full-time

    Pros

    Get your license and get out!!

    Cons

    The company is all talk. If you want to be about diversity and inclusion take a good look at all the white men and women at senior leadership. The customer can get nasty on the phone and they expect you to take verbal abuse. I’m an advocate for Richard Bransons philosophy, take care of your employees and they will take care of your customers. Schwab is the worst place to work for. The have discriminatory practices when it comes to raises and promotions, they don’t value advanced degrees, and the pay is trash.

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    Advice to Management

    Stop putting people in leadership roles that aren’t leaders, be about diversity and inclusion, break up the good ol boys manager and director silos.

    Charles Schwab2020-01-22
  5. Helpful (1)

    "Great place to work and grow!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Charles Schwab full-time for more than a year

    Pros

    Great campus, great culture - people are really willing to take the time to provide mentorship

    Cons

    Some of the same pains that any F500 public company would face - there is bureaucracy throughout the organization that must be cut down.

    Charles Schwab2020-01-21
  6. "Excellent Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Manager in Orlando, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Charles Schwab full-time for more than 10 years

    Pros

    Diverse and positive environment. Great benefits.

    Cons

    As with any large corporation, sometimes getting decisions made takes forever.

    Advice to Management

    Empathy is a virtue.

    Charles Schwab2020-01-21
  7. "Good place to start out at"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Consulting Hardware Engineer in Westlake, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Charles Schwab full-time for more than a year

    Pros

    Good work/life balance and benefits. Team I work with is very passionate.

    Cons

    Management priorities shift without notice

    Charles Schwab2020-01-20
  8. "Culture, Value's, What Happened To This Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Vice President -Financial Consultant 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Charles Schwab full-time for more than 10 years

    Pros

    You are surrounded by some of the most amazing, talented sales people in the industry. Think about it. Schwab clients do not like paying fees, that's a big reason they come to Schwab. Schwab FC's are tasked with moving those self directed clients to a fee based platform. By the way, they are incredibly good at this!!!

    Cons

    It's like quicksand. You feel like your slowly sinking every year. Incredible complacency within the FC ranks. A culture of the Have's/Have's Not has been created within the FC ranks. You feel stuck. Sabbaticals are great but they always threaten to take them away. Compensation is always changing. If your here long enough, you become numb to all the changes. FC Comp is our #1 expense. Firm loves to spend money on initiates that have little to no impact (ie. UOP). Leadership is always changing.

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    Advice to Management

    Doesn't matter, they don't value your opinion.

    Charles Schwab2020-01-17
  9. "Great company culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Charles Schwab full-time for more than a year

    Pros

    Great Company Culture and strong leader in financial planning and stock trading

    Cons

    Growing so fast has created chaos and duplicated work. Poor management of T&E over 2019 cause 3% layoff

    Charles Schwab2020-01-17
  10. "Ethical Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Participant Services Representative in Austin, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Charles Schwab full-time for more than a year

    Pros

    Great 401k match, HSA contribution, friendly coworkers and bosses. Good work-life balance.

    Cons

    Call center, strict metrics to adhere to, rude customers

    Charles Schwab2020-01-17
Found 2356 reviews