Charles Schwab Reviews | Glassdoor

Charles Schwab Reviews

Updated February 26, 2017
1,554 reviews

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Full-time Part-time

3.5
Star Star Star Star Star
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Approve of CEO
Charles Schwab President and Chief Executive Officer Walt Bettinger II
Walt Bettinger II
876 Ratings

1,554 Employee Reviews

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Pros
Cons
  • call center enviroment and metrics are always being monitored (in 75 reviews)

  • The seems to be a lack of a proper work/life balance (in 25 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (2)

    "Financial Services Professional"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Services Professional in Phoenix, AZ
    Current Employee - Financial Services Professional in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Charles Schwab full-time (More than a year)

    Pros

    There is great leadership at Schwab. They care about your career and if you want to go somewhere, they will help you get there if you put in the effort and show dedication. They are really good at hiring as there's a lot of strong talent.

    Cons

    Not many downsides... It's very busy on the phones. They may be understaffed. If you like competition this is the place to be. There is a lot of strong talent.

    Advice to Management

    Keep up the good work when it comes to hiring. Continue to hire people who care. Stop hiring people fresh out of college with the motivation of money.... they will not last and some of them are even bad for the brand.


  2. "Ambitious company, too ambitious"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Phoenix, AZ
    Former Employee - Anonymous Employee in Phoenix, AZ
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Charles Schwab full-time (More than 3 years)

    Pros

    The culture overall is great. High level leadership are amazing. Middle management is not so great.

    Cons

    Company has done a lot of downsizing. Makes career development challenging.


  3. "Portfolio Consultant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Charles Schwab full-time

    Pros

    Great people and a real passion for clients. Limited sales involved as clients are typically sent your way via financial consultants in local market

    Cons

    Client contact is primarily over the phone and practice sizes are too large to provide the level of relationship that could be provided at an independent firm.

    Advice to Management

    Reduce practice size


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Good company, room for improvement"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President, Financial Consultant in Los Angeles, CA
    Current Employee - Vice President, Financial Consultant in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Charles Schwab full-time (More than 5 years)

    Pros

    Comp is solid if you are a performer. Company allows you to be somewhat independent. Colleagues are decent.

    Cons

    No upward advancement without a significant pay cut. Branch management is full of opportunity for improvement (a.k.a. pretty bad). Regional level has, for the most part, been there forever and think they are demigods. High performers have nowhere to go except out and the new managers are mostly jokes who don't know how to manage a proper sales team.

    Advice to Management

    Learn the difference between experience and expertise. In IS, executive branch leadership is respected, mid-level leadership is tolerated, and BMs are relegated to punchlines.


  6. "Good place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Charles Schwab (More than 5 years)

    Pros

    Good Team to work with. Great atmosphere and collaboration. Work-Life balance

    Cons

    Slower growth potential to managerial levels and above. Need to break glass ceiling


  7. Helpful (1)

    "CLIENT SERVICE MANAGER"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Charles Schwab full-time

    Pros

    Some people like its culture. Laid back west coast semi-professional office

    Cons

    You need to leave and come back to get adequate compensation.
    Very heavy middle management.


  8. "Charles Schwab"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Current Employee - Dwh Developer in Pune (India)
    Current Employee - Dwh Developer in Pune (India)
    Recommends

    I have been working at Charles Schwab (More than 3 years)

    Pros

    Good company to work. All the technologies used are up to date. Even tools used are the most recent version.

    Cons

    no cons found yet as I worked as an offshore resource.


  9. "Business Systems Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Systems Analyst in Phoenix, AZ
    Current Employee - Business Systems Analyst in Phoenix, AZ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Charles Schwab full-time (More than 10 years)

    Pros

    Fiscally conservative and very ethical

    Cons

    Does not promote from within


  10. "Schwab Review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Release Manager in San Francisco, CA
    Former Employee - Senior Release Manager in San Francisco, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Charles Schwab full-time (More than 10 years)

    Pros

    Innovative, customer focused financial company.

    Cons

    Most IT jobs will move away from San Francisco

    Advice to Management

    Great Management, CEO and Chairman.


  11. Helpful (2)

    "Account Solutions"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations in Orlando, FL
    Current Employee - Operations in Orlando, FL
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Charles Schwab full-time (More than 5 years)

    Pros

    The people you work with are great and the 401k match is fantastic. Management supports getting licensed.

    Cons

    Licenses are limited to department need, so if you eventually will need a license to transfer to another department they will not allow you to sit for it, even if you pay. OSAS is a joke. The entire management team is out for themselves and won't assist in growth unless they see it as convenient. The managers are constantly trying to meet nonsensical numbers and force their stress on their employees. Everything is about numbers and not quality of work or even client service. If you need time off and you're in a supervisory role, GOOD LUCK. You'll have a less stressful outcome if you just prepare yourself to call out. If you're pregnant, they want you to get on FMLA so that it will cut into your (already short) maternity leave.

    The pay is below industry standard and it is well known. They don't do anything to make up for that fact. Management announced that Schwab was the #1 publicly traded company and that same month lowered the quarterly team allotment for outings. That's the only extra incentive, too. The morale is low and the department is a sinking ship.

    Did you do everything they asked last year? Did you exceed everyone else's numbers but didn't do enough brown nosing? Then you're not getting a promotion or your bonus. There are very few people I know here who are happy with their job/career, and who want to stick around long term.

    The company may be different in other states but I would never recommend the Orlando office. I'm currently researching other companies for better opportunities.

    Advice to Management

    Stop playing favorites and reward good work with MONEY or other worthwhile incentives. Realize how hard your people work and don't just tell them they're doing well, show them. If you don't, they'll search for other companies that will. Also have people's backs. If you're afraid to stand up for your people, you're not a good manager. Genuinely help people grow, and realize OSAS is not a forever career for most. Look long term at raising up your employees to keep them at Schwab, not send them running.



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