Charles Schwab Reviews | Glassdoor

Charles Schwab Reviews

Updated June 28, 2017
1,662 reviews

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Full-time Part-time

1,662 Employee Reviews

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Pros
Cons
  • very little flexibility with scheduling due to call center requirements (in 83 reviews)

  • The work life balance that is advertised is inaccurate (in 30 reviews)

More Pros and Cons

  1. "Sr Storage and Backup Architect"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Storage and Backup Architect in Phoenix, AZ
    Current Employee - Senior Storage and Backup Architect in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Charles Schwab full-time (More than 10 years)

    Pros

    Good home and work balance

    Cons

    poor telecommuting policy for all


  2. Helpful (1)

    "Great place to work!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Staff in Gilbert, AZ
    Current Employee - IT Staff in Gilbert, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Charles Schwab full-time (More than 10 years)

    Pros

    Lots of flexibility to chart a path of success. The training offered is consistently high quality and readily available. The work culture is by far the best I've experienced.

    Cons

    The Brokerage industry is by nature a highly regulated industry so this has its drawbacks when trying to be and stay on the cutting edge.

    Advice to Management

    Keep supporting change and innovation


  3. Helpful (1)

    "Great Place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Vice President of Marketing in Austin, TX
    Former Employee - Vice President of Marketing in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Charles Schwab full-time (More than 3 years)

    Pros

    Good work life balance, pays well, real mission that makes a difference

    Cons

    No cons to list at this time.

    Advice to Management

    Keep it up.


  4. "Sr Managers"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager in Boston, MA
    Current Employee - Senior Manager in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Charles Schwab full-time (More than 5 years)

    Pros

    Room for advancement, good culture

    Cons

    Below industry average pay, particularly if you move up within the company


  5. "Great company, takes care of clients and employees"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Software Engineer in Austin, TX
    Current Employee - Associate Software Engineer in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Charles Schwab full-time (More than a year)

    Pros

    Always does the right thing by the client and employees

    Cons

    lots of financial industry regulations


  6. "Registered representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Registered Representative in Phoenix, AZ
    Former Employee - Registered Representative in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Charles Schwab (More than 3 years)

    Pros

    Great gateway to get started in the industry. Great way to learn the early stages of ins and outs of being a broker.

    Cons

    And it's a core, You're still a call center rep. You'll be getting hammered with 50 - 70 calls per day. Some are very mundane.


  7. "Senior specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Specialist in Lone Tree, CO
    Current Employee - Operations Specialist in Lone Tree, CO
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Charles Schwab full-time (More than 10 years)

    Pros

    Work/life balance. Engagement. Atmosphere. Facilities.

    Cons

    Employee growth/ development. Promoting from within. Career opportunities.

    Advice to Management

    Value long term employees


  8. "Director - Financial Crimes Compliance"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Positive Outlook

    I have been working at Charles Schwab full-time (More than 10 years)

    Pros

    Ethical company with strong client focus

    Cons

    none to report at this time

    Advice to Management

    None


  9. "Work Hard and Get Paid"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Investment Consultant in Lone Tree, CO
    Current Employee - Investment Consultant in Lone Tree, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Charles Schwab full-time (More than 3 years)

    Pros

    Great people to work alongside, flex time for the schedules. Base salary + monthly commission. Good marketing campaigns drive a ton of business. Most clients are happy to speak to us if we're calling out.

    Cons

    We are a nimble group in the call centers and can take on new tasks or campaigns at any time. Some leads feel like cold calling and take away from people who want to speak to us. After a while call coaching seems juvenile.

    Advice to Management

    They have already started to narrow the focus and eliminate campaigns, continue to eliminate bad leads and dupelicate leads to save time. Let's create a 4x10 schedule.


  10. "Good to work on latest technologies"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Java/J2EE Developer in Austin, TX
    Current Employee - Senior Java/J2EE Developer in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Charles Schwab (More than 10 years)

    Pros

    Job security, Flexibility, and work life balance.

    Cons

    Low salary and little annual increment.

    Advice to Management

    Need to trust contect employee too.


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