Charles Schwab Reviews | Glassdoor

Charles Schwab Reviews

Updated August 14, 2017
1,693 reviews

Filter

Filter

Full-timePart-time

1,693 Employee Reviews

Sort: PopularRatingDate

Pros
Cons
  • very little flexibility with scheduling due to call center requirements (in 86 reviews)

  • The work life balance that is advertised is inaccurate (in 30 reviews)

More Pros and Cons

  1. Helpful (2)

    "Schwab is a great company but recent culture shift is challenging."

    StarStarStarStarStar
    Current Employee - Branch Manager in New York, NY
    Current Employee - Branch Manager in New York, NY
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    Transparency, autonomy, culture, values, benefits, including adequate 401k match, DAF match, tuition reimbursement and sabbaticals (even though I've never used mine).

    Cons

    Limited mobility, goals increase 20-30% per year, and management has shifted its focus over the last several years from a employee focused firm to a sales focused firm. People are more expendable than in the past. Your manger may have a large impact on your job satisfaction.


  2. Helpful (5)

    "Political decision-making, frustrating experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Charles Schwab full-time

    Pros

    none that I can think of

    Cons

    The environment was too political. The culture is OK with saying one thing and then never delivering or contradicting people later when they feel like it. People who succeed here ingratiate themselves to upper management and aren't questioned. If you want to improve the process or make more fact-based decisions, you'll be seen in a bad light. Managers hold grudges. There is little genuine team communication.

    Advice to Management

    Kick out the managers who have been there since before the internet was invented.

  3. "Best Company I Ever Worked For"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Charles Schwab full-time

    Pros

    The people and the atmosphere. You are seen as and given room to be the whole person that you are rather than just another employee bot.

    Cons

    I can not think of any


  4. "Customer Relationship"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Charles Schwab full-time

    Pros

    Great company culture, values, and people.

    Cons

    Could be stressful at times, but more of a function of the business than the company


  5. "Senior Software Applications Engineer"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Company includes very good benefits

    Cons

    Distributed teams and offshore QA model can create a challenging development environment


  6. "Project Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Charles Schwab full-time

    Pros

    Nice co-workers. Allow telecommuting.

    Cons

    IT department needs to invest and keep up with new technology.
    Lots of red tapes so takes a long time to get things approved.

    Advice to Management

    Keep and treasure the talents you've got.


  7. "Associate financial service representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Charles Schwab full-time

    Pros

    Best managers and great work ethics

    Cons

    None that I can think of

  8. Helpful (4)

    "JOB FROM HELL!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Systems Analyst in Austin, TX
    Former Employee - Systems Analyst in Austin, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Charles Schwab full-time (More than 3 years)

    Pros

    They pay and Benefits are great for the most part.

    Cons

    I can't recommend this company for employment to anyone. STS management is full of power hungry individuals. They will micro-manage your butt, talk down to you, make you feel like crap and then crap on your desk then expect you to care about your job and providing them with a good review. RETALIATION is a real problem at this company. They promote being honest. When you do so they don't want to hear it. If they land in hot water, they find ways to write you up or put you on an Action Plan even posting setting the expectation you don't have what you need for your job! I personally witnessed another employee belittle another right in front of management, management just sat there no action taken on the employee doing the belittling. Yet that same employee who is getting bullied management doesn't like therefore put him on an action plan.

    Stay away from this company. They will only do you harm. Post leaving they will go after you. Do you research.

    Advice to Management

    A.) Fire all managers who encourage bad behavior. B.) Fire any employee who are belittling or bulling others. C.) Stop the inter-management fighting. Why is another manager in a committee to over see another employee who isn't in there group on a rise or promotion status. WHAT KIND OF BUSINESS ARE YOU RUNNING HERE!??!?!?!? EMPLOYEES ARE NOT THE ENEMY WE ARE NOT YOUR COMPETITOR!


  9. Helpful (2)

    "Good ideas, poor execution"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Specialist in Austin, TX
    Current Employee - Senior Specialist in Austin, TX
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Charles Schwab full-time (More than 5 years)

    Pros

    The overall strategy is good, poor execution from strategy to personal handling to incentives through-out the company.

    Cons

    The upper level management has no idea of actual employee concerns, middle management is only worried about getting to upper management level. Be prepared to be thrown under the bus constantly.

    Advice to Management

    Change yourselves.


  10. "Wonderful Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Specialist, Brokerage Representative in Austin, TX
    Current Employee - Senior Specialist, Brokerage Representative in Austin, TX
    Recommends
    Approves of CEO

    I have been working at Charles Schwab full-time (More than 3 years)

    Pros

    - supportive and transparent management
    - good benefits and fair pay with great bonus opportunities
    - amazing company culture
    - many development and training opportunities

    Cons

    - difficulty moving between departments
    - very little flexibility with scheduling due to call center requirements
    - some technology issues, which can get frustrating


Showing 1,693 of 1,779 reviews
Reset Filters