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Charles Schwab

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Charles Schwab

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Charles Schwab Employee Reviews about "upper management"

Updated Dec 30, 2020

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Found 55 of over 3,726 reviews

3.9
76%
Recommend to a Friend
88%
Approve of CEO
Charles Schwab President and Chief Executive Officer Walt Bettinger II
Walt Bettinger II
2,052 Ratings
Pros
  • "Provides Good Work life balance(in 250 reviews)

  • "Good company good benefits good 401k(in 158 reviews)

  • Cons
  • "Seems to have ceiling, some managers have poor work life balance(in 56 reviews)

  • "Upper-management can be inaccessible at times(in 55 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Ratings by Demographics

    This rating reflects the overall rating of Charles Schwab and is not affected by filters.

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    Reviews about "upper management"

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    1. 5.0
      Former Intern, less than 1 year

      Operations Intern

      Oct 12, 2020 - Operations Intern in Denver, CO
      Recommend
      CEO Approval
      Business Outlook

      Pros

      A lot of flexibility in the role.

      Cons

      Upper-management can be inaccessible at times.

      Be the first to find this review helpful
    2. 3.0
      Former Employee, more than 1 year

      Tedious Call Center Job

      Dec 30, 2020 - Client Service Representative 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good pay and good co-workers

      Cons

      Long shifts. Call after call. Upper management treated reps like robots at times

      Continue reading
      7 people found this review helpful
    3. 3.0
      Former Employee, more than 10 years

      This place is a bit over rated

      Jan 23, 2020 - Senior Manager in Lone Tree, CO
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good company to start at and learn with, for the most part you have a stable job but as of late it doesn't feel as secure, they laid off 600 people back in Aug and it didn't feel like that was going to be the end. While there they have a good 401k plan.

      Cons

      The health benefits are horrible some of the worst for a large company, once your in it's extremely hard to move up, it's all about who you know here and not what you know. Most of the people here don't say good morning or even hold the door for you, it's a pretty toxic environment and feels a bit racist at times, upper management is very unprofessional, they talk crap about the employees i witness this as part of upper management. Work life balance is ok depending on the department but you hardly get to take a lunch or breaks, unless your in customer service. I say get trained here and head for the door, their are better companies.

      11 people found this review helpful
    4. 2.0
      Former Employee, more than 3 years

      Experience will depend heavily on Senior VP Leadership

      Jun 16, 2020 - Senior Manager in Austin, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      In the right Senior VP organization you'll find what Schwab touts as a people first company culture. Decent benefits and employee services.

      Cons

      Lots of churn in upper management--reorganizing for the sake of it. Poor oversight from HR when upper management goes off the rails. Lack of active employee development at the Sr. Manager level. Below average compensation.

      6 people found this review helpful
    5. 3.0
      Former Employee, more than 10 years

      Overall a good company

      Jul 21, 2020 - Financial Consultant 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good training, good offer for clients

      Cons

      It is difficult to interact with upper management if you are not in California

      Continue reading
      1 person found this review helpful
    6. 2.0
      Former Employee, more than 8 years

      Not the place it used to be

      Feb 13, 2020 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Schwab is an ethical company and always does what is right for the client. Good place to start a career.

      Cons

      -Managing expenses has been taken a toll on employees in operations and technology, They expect more work with less people but upper management frequently drags their feet on paying for automation and other improvements to make this happen. Employees in non-revenue generating areas keep working harder and harder to keep up with ever increasing workloads. -Annual raises are very poor and promotion opportunities are limited

      Continue reading
      5 people found this review helpful
    7. 1.0
      Current Employee, more than 1 year

      Review of financial services rep role

      Dec 5, 2019 - Financial Services Representative in Indianapolis, IN
      Recommend
      CEO Approval
      Business Outlook

      Pros

      You work 40 hours and never more unless you want to

      Cons

      Not enough training, expected to learn almost everything as you go along. Calls never end, trapped on phone, micro managed, management seems to forget what it’s like to take calls and be in our position, you can tell upper management knows thinks brokers are expendable, I could go on and on

      Continue reading
      9 people found this review helpful
    8. 4.0
      Current Employee, more than 1 year

      Great Culture

      Oct 2, 2019 - Relationship Manager in Chicago, IL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great culture, everyone wants to see you succeed.

      Cons

      leadership and upper management for great Schwab (not immediate managers) weren't transparent. Leadership did not communicate effectively.

      Continue reading
      1 person found this review helpful
    9. 5.0
      Current Employee, less than 1 year

      Solid company with a great future

      Oct 12, 2014 - Registered Representative in Denver, CO
      Recommend
      CEO Approval
      Business Outlook

      Pros

      For someone starting off in the financial sector (especially as a new career - my last career was in theatre), this is the perfect place to work. Schedules are fixed and predictable, with overtime available if you want the extra income. There's a great work/life balance and a family-first culture, so if you need that sick day (mental health day), then take it. Managers are available for questions, consistent feedback, 1-on-1's and general coaching. We're also getting a brand new office in SE Denver - career growth opportunities are many and varied. Strong company values and a client-first attitude lead to rewarding interactions (people actually like calling us). Oh, and the yearly bonus is great too. PS - If you're driven and ambitious (you have to be both), there are great opportunities available. It is hard work, you start off in the call center and you'll be there for at LEAST two years. However, if you want to get into a branch as an AFC, you have to excel in your current role and network with other successful people.

      Cons

      The salary isn't great. Other firms pay nominally better and although I think the culture makes up for it, upper management needs to consider raising the base rate. Ten-hour shifts can be long and tax season is exhausting. The current training materials are inadequate and I wish we could move faster with website improvements (the password system - come on).

      Continue reading
      1 person found this review helpful
    10. 2.0
      Current Employee

      If you get an offer...ask them to double or triple the pay, you will do the work of 2-3 people

      Oct 17, 2015 - Portfolio Consultant 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The job itself is very good and rewarding. You will work with good people that want to do the right thing. Pay is ok compared to other jobs in this area.

      Cons

      Workload - you WILL be doing the work of at least 2-3 people compared to other firms, so your semi -decent pay is actually below average. If you make 100k-150k and do the work of three people Schwab makes out vs. three people at 75k each. In order to manage it you end up doing what's easier for you vs. what's best for the clients. Attrition is very high for one of the better paying jobs in this location. Ethics - They preach great ethics, the employees and lower managers practice great ethics and are very ethical. Upper management/founder, the San Francisco elite - no ethics or concern for anyone but themselves. Work environment - 100 people packed in a 50 x100 room in 6X6 cubes with one bathroom. Call center/factory - MBA's, CFA's, CFP's: you're just an assembly line factory worker at this place.

      Continue reading
      5 people found this review helpful
    Viewing 1 - 10 of 55 Reviews

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