Charlotte Eye Ear Nose and Throat Reviews | Glassdoor

Charlotte Eye Ear Nose and Throat Reviews

Updated March 15, 2017
23 reviews

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Full-time Part-time

3.4
Star Star Star Star Star
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Jag Gill
11 Ratings

23 Employee Reviews

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  1. "I'm impressed at the wonderful and dedicated physicians and management prepared to be their for you 100%."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Clinical Assistant in Rock Hill, SC
    Former Employee - Clinical Assistant in Rock Hill, SC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Charlotte Eye Ear Nose and Throat full-time (Less than a year)

    Pros

    Great benefits, wonderful team players, very competitive pay, strong partnerships, excellent physicians, and excellent management prepared to do all they can to help you succeed.

    Cons

    Possibility that there are negative influences about the office (while few and common almost everywhere) that are tolerated and not given accountability for there actions.

    Advice to Management

    Continue pursuing genuine employees, and don't allow political or impersonal thinking guide your decision making. Often you must look for adequate, professional and compassionate employees; Employees who have more to offer to the patients. Having an environment full of those who are in the mind set of: working together, and doing so kindly, not withholding knowledge to trainees, or allowing these negative people "domineering" management's perceptions. This is going to be the greatest attribute management can add to a very successful team and great place to work.


  2. "Dont't do it save yourself the trouble"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Office Representative in Charlotte, NC
    Former Employee - Business Office Representative in Charlotte, NC
    Doesn't Recommend

    I worked at Charlotte Eye Ear Nose and Throat full-time (Less than a year)

    Pros

    It's a paycheck, generous PTO accrual.

    Cons

    Everyone is miserable and looking to get out of the business office. The office coordinator will randomly come to you and ask you what you are working on she hovers, talks down to you and micromanages there's no manager there just the director and she does not care about anyone or anything it's a very tense environment everyone is unhappy I would not recommend working in the business office I cannot tell you about the different clinic locations are working with The physicians that might be a better fit but I can tell you right now do not go to the business office if you work in the medical billing field precertification payment posted anything like that save yourself the time and trouble I made the mistake of working there because the reviews I read were good it looks like a lot of people from the business office don't post reviews. The work load they keep piling and piling on you. There is so much that is old to clean up.

    Advice to Management

    Start all over from scratch. Be fair to all and heres a tip the more you treat people with respect and give them flexibility and proper training the harder they will work for you!


  3. "Great experience!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Intern - Hourly in Charlotte, NC
    Former Employee - Intern - Hourly in Charlotte, NC
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at Charlotte Eye Ear Nose and Throat full-time (Less than a year)

    Pros

    Great place to work, very friendly and inclusive environment.

    Cons

    Almost impossible to get a promotion, hard to grow and move up in the organization.

    Advice to Management

    Create more opportunities for management and growth within the practice.


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  5. Helpful (2)

    "Great Place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Charlotte, NC
    Current Employee - Anonymous Employee in Charlotte, NC
    Approves of CEO

    I have been working at Charlotte Eye Ear Nose and Throat full-time (More than 3 years)

    Pros

    Great place to work, friendly co- workers. Great mission statement. Opportunity for growth. Lots of offices and different departments. Lots of charity involvement

    Cons

    Insurance is very expensive, management is in appropriate in certain departments. No incentives for employees. Turn overs are high in certain departments. Upper management sometimes will make a dept feel less


  6. Helpful (1)

    "Great company to work for with one exception."

    Star Star Star Star Star
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Patient Representative in Charlotte, NC
    Former Employee - Patient Representative in Charlotte, NC
    Doesn't Recommend

    I worked at Charlotte Eye Ear Nose and Throat full-time (Less than a year)

    Pros

    From the first day or orientation you were meant to feel like part of the CEENTA family. HR is a group of warm, lovely people who actually listen to the employee. They tried to retain me in a different area but that did not work out.

    Cons

    Call center needs work! No formal training program and experienced reps seemed burnt out. Too much negative information given on call center management while training.

    Advice to Management

    Create a formal training environment for new agents. Monitor and correct negative behavior in the department.


  7. "Week to week"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - North Carolina in Charlotte, NC
    Current Employee - North Carolina in Charlotte, NC

    Pros

    It's a good place to work

    Cons

    You get no promotions or pay increases

    Advice to Management

    Give your hard working employees promotions and salary increases


  8. "Disappointed"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Clinical Assistant in Concord, NC
    Former Employee - Clinical Assistant in Concord, NC
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Charlotte Eye Ear Nose and Throat full-time (Less than a year)

    Pros

    Easy life work balance except for thinking of how badly treated during the week. CEO Jag is wonderful.

    Cons

    Bullying by mgt and workers is uncalled for. Atmosphere is junior highish and mean girls. Not a good place to work because of the atmosphere. Doc's are great!

    Advice to Management

    Please hire managers with education that is actually in the healthcare management field.


  9. "Business Professional Specializing in Insurance and Health Maint., Benefits"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Precertification Specialist in Charlotte, NC
    Current Employee - Precertification Specialist in Charlotte, NC
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Charlotte Eye Ear Nose and Throat full-time (More than a year)

    Pros

    great work family life balance most holidays off which is definitely a plus, great work environment, great culture to work in

    Cons

    Need to have pay scale reviewed, avoid cliques at all cost. For the most part great atmosphere. Everyone is extremely nice and professional

    Advice to Management

    Continue to have a great friendly family environment


  10. "Hardworking Professionals"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Insurance in Charlotte, NC
    Current Employee - Insurance in Charlotte, NC
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Charlotte Eye Ear Nose and Throat full-time (More than a year)

    Pros

    Great group of people, everyone is very friendly. I am always able to get help from managment or anyone else for that matter.

    Cons

    The pay could be better, pay is based on categories, these need to be reviewed. There should a monthly bonus.

    Advice to Management

    Communicate more with co workers.


  11. Helpful (1)

    "Ophthlamic Technician"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Ophthalmic Tech in Charlotte, NC
    Current Employee - Ophthalmic Tech in Charlotte, NC
    Doesn't Recommend
    Neutral Outlook

    I have been working at Charlotte Eye Ear Nose and Throat full-time (More than 10 years)

    Pros

    Nice co-workers for the most part. Most of the doctors are nice and don't act like Gods.

    Cons

    No chance of advancement if you are not a butt kisser. Alot of favoritism. Often feels like high school. very "clickish". Pay does not compare to other practices in the area. Low pay raises. Lots of people walk around all day and socialize and complain about "how much they have on their plate!"


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