Charlotte Metro Credit Union Reviews | Glassdoor

Charlotte Metro Credit Union Reviews

Updated Apr 10, 2019

To filter reviews, or .

Found 12 reviews

3.9
StarStarStarStarStar
Rating TrendsRating Trends
72%
Recommend to a Friend
  1. "Love the culture - opportunity to grow and advance!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook

    I have been working at Charlotte Metro Credit Union full-time

    Pros

    There are many opportunities to develop your skills and grow your career! If you are committed to helping others this is a great place to work.

    Cons

    Limited vacancies at the executive level based on long-term employment.

    Charlotte Metro Credit Union2019-03-01
  2. "Member services- lending, membership application"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Member Service Advisor I in Matthews, NC
    Recommends
    Positive Outlook

    I worked at Charlotte Metro Credit Union full-time for more than a year

    Pros

    Great co-workers and awesome work environment

    Cons

    The pay is not very competitive

    Charlotte Metro Credit Union2019-04-03
  3. "Can be overwhelming"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Call Center Representative 
    Doesn't Recommend
    Neutral Outlook

    I have been working at Charlotte Metro Credit Union full-time for more than a year

    Pros

    Decent pay Good work life balance Good benefits

    Cons

    Need more staff Can be paid more for the work load Not the best management

    Advice to Management

    Could make better company decisions. Specially on staffing.

    Charlotte Metro Credit Union2019-04-11
  4. "Mediocre and full of empty promises"

    StarStarStarStarStar
    Current Employee - Anonymous Employee 

    I have been working at Charlotte Metro Credit Union

    Pros

    The back-office employees do have a flexible schedule. The CU is closed all federal holidays.

    Cons

    Small. Little room for advancement. The people here have been here forever. Like 15+ years. Which is good. But the growth of the CU is slow, and they like to keep head count low. It makes sense but really makes you feel trapped.

    Advice to Management

    Follow through with promises/claims. Open up for more advancement opportunities.

    Charlotte Metro Credit Union2018-11-08
  5. "Great company who cares about its employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook

    I have been working at Charlotte Metro Credit Union full-time

    Pros

    Great benefits - they look for opportunities to reduce health care costs when possible. Vacation time - very generous. Leadership is accessible to staff. They look to promote from within. Offers concert tickets to employees. Credit union continues to grow!

    Cons

    Some locations could be renovated, but they are working on a few.

    Charlotte Metro Credit Union2018-05-04
  6. Helpful (1)

    "Great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Charlotte, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Charlotte Metro Credit Union full-time for more than 3 years

    Pros

    Friendly people, flexible schedule, fun events for employees, room for advancement, encourage continuing education, fun atmosphere, good managers and staff

    Cons

    Pay could be better, sometimes inconsistent policy implementation, employer 401k match or contribution could be better, That's really about it.

    Charlotte Metro Credit Union2016-07-27
  7. "Amazing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook

    I have been working at Charlotte Metro Credit Union full-time

    Pros

    Fun environment, people are nice, amazing training . Managers really care about you and get good experience

    Cons

    They should pay more, have commission on sales and cross-sales.

    Charlotte Metro Credit Union2016-07-22
  8. "Great Place To Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Teller in Charlotte, NC
    Recommends

    I have been working at Charlotte Metro Credit Union for less than a year

    Pros

    Great pay, great atmosphere! You always feel like you are appreciated!

    Cons

    Not much room for advancement

    Charlotte Metro Credit Union2016-04-27
  9. Helpful (3)

    "Member service advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Member Service Advisor in Charlotte, NC
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Charlotte Metro Credit Union full-time for more than 10 years

    Pros

    It's a job. That is all I can say. I can't think of any pros.

    Cons

    Overloaded with work without be compensated. Not much room for growth. No performance seems to be good enough.

    Advice to Management

    Have more faith in current employees, give them a chance in being promoted. Stop the extreme sales pressure because the pay is not sufficient. Show more appreciation in employees. Don't take us for granted.

    Charlotte Metro Credit Union2015-08-01
  10. Helpful (2)

    "Not great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Lead Teller 
    Doesn't Recommend
    Negative Outlook

    I have been working at Charlotte Metro Credit Union full-time for more than 3 years

    Pros

    Ok pay and good benefits. Nice annual bonus around Thanksgiving for all employees...

    Cons

    unprofessional human resources practices at times. Jump from a verbal warning to a final warning at will, with no feedback in between.

    Advice to Management

    Develop a consistent discipline policy for employees and administer it in a professional and respectful manner. Stop holding mistakes over the employees' heads on a continuous basis.

    Charlotte Metro Credit Union2015-07-30
Found 12 reviews