Chart House Restaurant Reviews | Glassdoor

Chart House Restaurant Reviews

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Found 82 reviews

3.2
StarStarStarStarStar
Rating TrendsRating Trends
53%
Recommend to a Friend
Pros
  • "Great company with a good reputation(in 4 reviews)

  • "Large volume restaurant with opportunity to make good money(in 3 reviews)

Cons
  • "Poor Management, You had to work every holiday all day with no sit down break(in 3 reviews)

  • "long hours, low volume, long and useless training(in 3 reviews)

More Pros and Cons
  1. "Great Team and Strong Culture"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Server/Waiter in Weehawken, NJ
    Recommends
    Positive Outlook

    I have been working at Chart House Restaurant full-time for more than 4 years

    Pros

    Excellent Team, Great Benefits, Always changing

    Cons

    Long hours, Late nights, Physical

  2. "Best Food and View of NYC"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    Former Employee - Server 
    Recommends
    Positive Outlook

    I worked at Chart House Restaurant part-time for more than 2 years

    Pros

    Smart and effective managers. Good employee atmosphere.

    Cons

    Parking was hard to find

  3. "Chart House"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Server 
    Recommends
    Positive Outlook

    I have been working at Chart House Restaurant full-time

    Pros

    Great management, good money, and busy season Mar-June

    Cons

    3 story restaurant- lots of climbing stairs

  4. "Really enjoyed it"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook

    I worked at Chart House Restaurant part-time for more than a year

    Pros

    Great coworkers, fast-paced, easy money, amazing views

    Cons

    hours but that comes with any restaurant job

  5. "People are great"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Server/Bartender in Portland, OR
    Recommends
    Neutral Outlook

    I worked at Chart House Restaurant full-time for more than 2 years

    Pros

    The people were fun to work with, check averages are high so good tips.

    Cons

    Have to memorize Script

  6. "Money sucks!! Over-staffed, always hiring"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Server in Jacksonville, FL
    Doesn't Recommend
    Negative Outlook

    I worked at Chart House Restaurant part-time for more than a year

    Pros

    The co-workers. Only open for dinner (except Xmas and thanksgiving, of course)

    Cons

    Small sections, no support staff, stupid pss script, takes 3% of tips for credit card processing fee, open on thanksgiving and Xmas (lunch and dinner)

    Advice to Management

    Don’t hire as much, larger sections, more support staff (food runners, more SAs that do more than bus tables). Scrap the “script”, it makes up sound like robots.

  7. "server"

    StarStarStarStarStar
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    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    Current Employee - Server in Cardiff by the Sea, CA
    Doesn't Recommend
    Neutral Outlook

    I have been working at Chart House Restaurant part-time for more than 2 years

    Pros

    excellent food and price points/generally excellent tips

    Cons

    have recently changed to 3 table sections

    Advice to Management

    create written rules/steps for overall performance criteria

  8. "Hostess"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Weehawken, NJ
    Recommends
    Positive Outlook

    I worked at Chart House Restaurant part-time

    Pros

    Great staff Nice management Hours that worked with my schedule

    Cons

    Usual restaurant cons- dealing with entitled customers etc.

  9. "new management, new chef, recently remodeled."

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Server in Longboat Key, FL
    Recommends
    Positive Outlook

    I have been working at Chart House Restaurant full-time for more than 2 years

    Pros

    If you're willing to put in the work to get through training and know what you're doing, you will do very well here.

    Cons

    Must work holidays, they only serve dinner menu all day on the holidays so the money is there, just sucks you have to work every holiday for some people.

  10. "Server"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 

    I worked at Chart House Restaurant

    Pros

    Lots of shifts available

    Cons

    Not enough money with hrs worked. Physically demanding and servers do most of work AND running food

    Advice to Management

    Management is good

Found 82 reviews