Chart House Restaurant Reviews

Updated May 1, 2022

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Found 151 of over 153 reviews

2.9
41%
Recommend to a Friend

Top Review Highlights by Sentiment

Pros
  • "Obviously good money.(in 9 reviews)
  • "Relaxed staff and decent pay.(in 7 reviews)
  • "My coworkers were all great as well.(in 6 reviews)
  • "Phenomenal setting/scenery accompanied with equally great staff and guest’s.(in 5 reviews)
  • "Great People and Great environment(in 5 reviews)
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Chart House Restaurant and is not affected by filters.

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  1. 5.0
    Former Employee, more than 3 years

    Great company

    Apr 14, 2022 - Server in San Diego, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Loved every minute of my time there

    Cons

    Late nights and inconstant income

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  2. 3.0
    Former Employee, more than 8 years

    Chart House

    Feb 16, 2022 - Floor Manager in Stateline, NV
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Management was easily obtained without a degree. Landry's is a great company to move up the ladder. With over 500+ locations, it is easy to transfer. I was able to move numerous times and have a job before relocating. Landry's also has a comprehensive training program that will provide transferable skills to its employees.

    Cons

    Switching from hourly to salary is the biggest mistake you will make. Upon accepting the job, you will be told your salary is based on a 50 hour work week. That is the least you will do. The days typically are 11-12 hour days. Post COVID, the guests are harder to please as well (not Chart House's fault- but worth noting). So, not only are you working a ton, and dealing with rough clientele; but, then you have corporate complaining about labor being 15% instead of 14%.

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    1 person found this review helpful
  3. 1.0
    Former Employee

    Horrible job

    Mar 18, 2022 - Server 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good money???? I guess you’d have to pool so if you made $2000 that night, you have to share it with someone who made 60$ that night

    Cons

    Horrible restaurant, they wanted you to work every single day with no days off or vacation. The manager would threaten you if you called out sick. Everyone would be hung over or taking some type of illegal substance during the shift. You had to eat food in a room that’s infested with bugs, rats, etc. If you had COVID, they were still having you come into work. To the point where our own GM ended up most likely getting Covid from our staff and finally having to be out.

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  4. 2.0
    Former Employee, more than 1 year

    Terrible work environment

    Apr 20, 2022 - Server/Waiter in Weehawken, NJ
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Enjoyed my coworkers. Nice view.

    Cons

    Super competitive (you don’t get a good section unless you push their rewards card), extensive sidework. Profit before people company. They give you a hard time about being sick or requesting days off. No benefits no sick days no raises.

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  5. 2.0
    Former Employee

    Bad management

    May 1, 2022 - Sever 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Okay money hours weren’t to bad

    Cons

    Bad management Could careless about employees Over work with little to no pay

    1 person found this review helpful
  6. 2.0
    Former Employee

    would not reccomend

    Apr 21, 2022 - Server/Waiter 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Nice view good tips food discounts

    Cons

    holidays are a must management was a mess food was inconsistent

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  7. 4.0
    Former Employee, more than 3 years

    It was fun

    Feb 16, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The view, the experience and coworkers

    Cons

    Mandatory holidays would be the only downside I guess

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  8. 3.0
    Current Employee

    It’s cool

    Feb 9, 2022 - Server 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Friends and hours are aight

    Cons

    Scheduling and managers arnt all that great

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  9. 5.0
    Former Employee, more than 1 year

    Ideal Environment

    Oct 27, 2021 - Server in Philadelphia, PA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Phenomenal setting/scenery accompanied with equally great staff and guest’s. Ninety-eight percent of all guest’s are reservations, guaranteeing both great earning potential and class amongst those who do visit.

    Cons

    Sometimes there was a divide prevalent enough for the serving staff to notice. Wherein ethnic groups may be designated to employee’s deemed ‘fitting’ by the Hostess’. Which was taken as biased or prejudice in view by some. Never a problem of my own, considering socioeconomic views; I was however close with each colleague no matter the background, so I’d be spoken to in confidence in the matter most times.

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  10. 2.0
    Former Employee, less than 1 year

    Management Enjoys Their Power Trips

    Mar 4, 2022 - Server in Alexandria, VA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    -Some coworkers are cool enough -

    Cons

    -Management does not care about you, at all -They will say that you can make more money than you actually will

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Viewing 1 - 10 of 151 Reviews

Chart House Restaurant Reviews FAQs

Chart House Restaurant has an overall rating of 2.9 out of 5, based on over 153 reviews left anonymously by employees. 41% of employees would recommend working at Chart House Restaurant to a friend and 33% have a positive outlook for the business. This rating has decreased by -4% over the last 12 months.

According to anonymously submitted Glassdoor reviews, Chart House Restaurant employees rate their compensation and benefits as 2.3 out of 5. Find out more about salaries and benefits at Chart House Restaurant. This rating has improved by 3% over the last 12 months.

41% of Chart House Restaurant employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Chart House Restaurant 2.8 out of 5 for work life balance, 2.5 for culture and values and 2.7 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Chart House Restaurant to be career development, coworkers, compensation and the cons to be culture, benefits, management.

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