Chart House Restaurant Reviews
Updated May 1, 2022
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Found 151 of over 153 reviews
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Top Review Highlights by Sentiment
Pros
Cons
- "A certain manager was always overwhelmed and flustered and took on more than they could handle." (in 7 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
Ratings by Demographics
This rating reflects the overall rating of Chart House Restaurant and is not affected by filters.
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- Former Employee, more than 3 years★★★★★
Pros
Loved every minute of my time there
Cons
Late nights and inconstant income
- Former Employee, more than 8 years★★★★★
Pros
Management was easily obtained without a degree. Landry's is a great company to move up the ladder. With over 500+ locations, it is easy to transfer. I was able to move numerous times and have a job before relocating. Landry's also has a comprehensive training program that will provide transferable skills to its employees.
Cons
Switching from hourly to salary is the biggest mistake you will make. Upon accepting the job, you will be told your salary is based on a 50 hour work week. That is the least you will do. The days typically are 11-12 hour days. Post COVID, the guests are harder to please as well (not Chart House's fault- but worth noting). So, not only are you working a ton, and dealing with rough clientele; but, then you have corporate complaining about labor being 15% instead of 14%.
Continue reading - Former Employee★★★★★
Pros
Good money???? I guess you’d have to pool so if you made $2000 that night, you have to share it with someone who made 60$ that night
Cons
Horrible restaurant, they wanted you to work every single day with no days off or vacation. The manager would threaten you if you called out sick. Everyone would be hung over or taking some type of illegal substance during the shift. You had to eat food in a room that’s infested with bugs, rats, etc. If you had COVID, they were still having you come into work. To the point where our own GM ended up most likely getting Covid from our staff and finally having to be out.
Continue reading - Former Employee, more than 1 year★★★★★
Pros
Enjoyed my coworkers. Nice view.
Cons
Super competitive (you don’t get a good section unless you push their rewards card), extensive sidework. Profit before people company. They give you a hard time about being sick or requesting days off. No benefits no sick days no raises.
- Former Employee★★★★★
Pros
Okay money hours weren’t to bad
Cons
Bad management Could careless about employees Over work with little to no pay
- Former Employee★★★★★
Pros
Nice view good tips food discounts
Cons
holidays are a must management was a mess food was inconsistent
- Former Employee, more than 3 years★★★★★
Pros
The view, the experience and coworkers
Cons
Mandatory holidays would be the only downside I guess
- Current Employee★★★★★
Pros
Friends and hours are aight
Cons
Scheduling and managers arnt all that great
- Former Employee, more than 1 year★★★★★
Pros
Phenomenal setting/scenery accompanied with equally great staff and guest’s. Ninety-eight percent of all guest’s are reservations, guaranteeing both great earning potential and class amongst those who do visit.
Cons
Sometimes there was a divide prevalent enough for the serving staff to notice. Wherein ethnic groups may be designated to employee’s deemed ‘fitting’ by the Hostess’. Which was taken as biased or prejudice in view by some. Never a problem of my own, considering socioeconomic views; I was however close with each colleague no matter the background, so I’d be spoken to in confidence in the matter most times.
Continue reading - Former Employee, less than 1 year★★★★★
Pros
-Some coworkers are cool enough -
Cons
-Management does not care about you, at all -They will say that you can make more money than you actually will
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Chart House Restaurant Reviews FAQs
Chart House Restaurant has an overall rating of 2.9 out of 5, based on over 153 reviews left anonymously by employees. 41% of employees would recommend working at Chart House Restaurant to a friend and 33% have a positive outlook for the business. This rating has decreased by -4% over the last 12 months.
41% of Chart House Restaurant employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Chart House Restaurant 2.8 out of 5 for work life balance, 2.5 for culture and values and 2.7 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Chart House Restaurant to be career development, coworkers, compensation and the cons to be culture, benefits, management.
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