Chart House Restaurant Reviews | Glassdoor
Chart House Restaurant Reviews
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    Found 82 reviews

    3.2
    StarStarStarStarStar
    Rating TrendsRating Trends
    53%
    Recommend to a Friend
    Pros

    • "Great company with a good reputation" (in 4 reviews)

    • "Large volume restaurant with opportunity to make good money" (in 3 reviews)

    Cons

    • "Poor Management, You had to work every holiday all day with no sit down break" (in 3 reviews)

    • "long hours, low volume, long and useless training" (in 3 reviews)

    More Pros and Cons

    1. "Great Team and Strong Culture"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Server/Waiter in Weehawken, NJ
      Recommends
      Positive Outlook

      I have been working at Chart House Restaurant full-time for more than 4 years

      Pros

      Excellent Team, Great Benefits, Always changing

      Cons

      Long hours, Late nights, Physical

    2. "Best Food and View of NYC"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      Former Employee - Server 
      Recommends
      Positive Outlook

      I worked at Chart House Restaurant part-time for more than 2 years

      Pros

      Smart and effective managers. Good employee atmosphere.

      Cons

      Parking was hard to find

      3. Join the Chart House Restaurant team
      See Our Latest Jobs

    3. "Chart House"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Server 
      Recommends
      Positive Outlook

      I have been working at Chart House Restaurant full-time

      Pros

      Great management, good money, and busy season Mar-June

      Cons

      3 story restaurant- lots of climbing stairs

    4. "Really enjoyed it"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 
      Recommends
      Positive Outlook

      I worked at Chart House Restaurant part-time for more than a year

      Pros

      Great coworkers, fast-paced, easy money, amazing views

      Cons

      hours but that comes with any restaurant job

    5. "People are great"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Server/Bartender in Portland, OR
      Recommends
      Neutral Outlook

      I worked at Chart House Restaurant full-time for more than 2 years

      Pros

      The people were fun to work with, check averages are high so good tips.

      Cons

      Have to memorize Script

    6. "Money sucks!! Over-staffed, always hiring"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Server in Jacksonville, FL
      Doesn't Recommend
      Negative Outlook

      I worked at Chart House Restaurant part-time for more than a year

      Pros

      The co-workers. Only open for dinner (except Xmas and thanksgiving, of course)

      Cons

      Small sections, no support staff, stupid pss script, takes 3% of tips for credit card processing fee, open on thanksgiving and Xmas (lunch and dinner)

      Advice to Management

      Don’t hire as much, larger sections, more support staff (food runners, more SAs that do more than bus tables). Scrap the “script”, it makes up sound like robots.

    7. "server"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      Current Employee - Server in Cardiff by the Sea, CA
      Doesn't Recommend
      Neutral Outlook

      I have been working at Chart House Restaurant part-time for more than 2 years

      Pros

      excellent food and price points/generally excellent tips

      Cons

      have recently changed to 3 table sections

      Advice to Management

      create written rules/steps for overall performance criteria

    8. "Hostess"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee in Weehawken, NJ
      Recommends
      Positive Outlook

      I worked at Chart House Restaurant part-time

      Pros

      Great staff Nice management Hours that worked with my schedule

      Cons

      Usual restaurant cons- dealing with entitled customers etc.

    9. "new management, new chef, recently remodeled."

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Server in Longboat Key, FL
      Recommends
      Positive Outlook

      I have been working at Chart House Restaurant full-time for more than 2 years

      Pros

      If you're willing to put in the work to get through training and know what you're doing, you will do very well here.

      Cons

      Must work holidays, they only serve dinner menu all day on the holidays so the money is there, just sucks you have to work every holiday for some people.

    10. "Server"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 

      I worked at Chart House Restaurant

      Pros

      Lots of shifts available

      Cons

      Not enough money with hrs worked. Physically demanding and servers do most of work AND running food

      Advice to Management

      Management is good

    Found 82 reviews