Chart House Restaurant Reviews

Updated May 6, 2021

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2.9
35%
Recommend to a Friend
Pros
  • "Relatively high end so you get pretty good tips(in 5 reviews)

  • "While I worked there, the restaurant had some great managers(in 4 reviews)

  • Cons
  • "long hours, low volume, long and useless training(in 5 reviews)

  • "On top of that they will also give you double side work for being late(in 4 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Former Employee, less than 1 year

      Chart house valet

      Apr 4, 2021 - Valet Attendant in Melbourne, FL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Fast pace, friendly faces, nice environment, reliable money

      Cons

      Sometimes too fast pace - very popular restaurant! Exposed to inclement weather when it rolls through. Physically/mentally burned out after a busy shift.

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    2. 3.0
      Former Employee, more than 5 years

      Fun

      May 6, 2021 - Host 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Fun and super busy place to work

      Cons

      It doesn't matter what the customer/guest says, you do whatever they want. Make it Happen is the motto

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    3. 3.0
      Former Employee, more than 3 years

      Decent Job

      Apr 23, 2021 - Head Waiter 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Perks like any fine dining restaurant: scheduling flexibility, camaraderie with your coworkers, good money for the hours put in. Supportive if overworked managers.

      Cons

      Food left a lot to be desired for what it claimed to be. Most of our sourcing was from Sysco. Benefits were kinda garbage and maintaining a full time scheduled was difficult for newer servers especially. Corporate involvement felt heavy handed and the emphasis on scripted service felt robotic, awkward and off-putting.

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    4. 4.0
      Former Employee, less than 1 year

      Great atmosphere

      Apr 26, 2021 - Server in Washington, DC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Enjoyed coworkers and management staff

      Cons

      Long hours and little pay (but good tips)

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    5. 4.0
      Former Employee, more than 1 year

      Good place to make money

      Apr 15, 2021 - Server/Waiter in Alexandria, VA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good managers and money to be made if you work hard

      Cons

      Not as much tomfoolery is allowed

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    6. 4.0
      Current Employee, less than 1 year

      Great place

      Apr 5, 2021 - Server/Waiter 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Decent money, flexible schedule, and management opportunities

      Cons

      It’s corporate, so it doesn’t feel like family

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    7. 5.0
      Former Employee, less than 1 year

      It’s a corporate restaurant

      Mar 25, 2021 - Hostess in Portland, OR
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Good tips - Not difficult - flexible with scheduling

      Cons

      - Must work holidays - Restaurant drama - Script to say on the phone

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    8. 4.0
      Former Employee, less than 1 year

      Good work environment

      Mar 13, 2021 - Banquet Server 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The staff at Chart House was amazing

      Cons

      Not enough staff when I worked there so people were overworked

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    9. 3.0
      Former Employee, more than 3 years

      Needed New Management

      Feb 3, 2021 - Host in Annapolis, MD
      Recommend
      CEO Approval
      Business Outlook

      Pros

      -beautiful location -friendly staff on floor -hours were decent

      Cons

      -general management was very poor (not the owner) -chaotic

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    10. 4.0
      Former Employee, less than 1 year

      Good Place to Work

      Feb 7, 2021 - Food Runner in Alexandria, VA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Relaxed staff and decent pay. I enjoyed my time working there.

      Cons

      We sold overpriced food and drinks.

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    Viewing 1 - 10 of 124 Reviews

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