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ChartHouse Reviews

Updated Nov 30, 2022

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Found 13 of over 13 reviews
3.3
50% Recommend to a Friend

Found 13 of over 13 reviews

3.3
50%
Recommend to a Friend

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  1. 5.0
    Former Employee

    Fun Culture

    Nov 30, 2022 - Sales Representative 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Flex time off, work from home

    Cons

    Work from home. Flex time off.

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  2. 4.0
    Former Employee, more than 1 year

    If you decide to work for corporate this is the place to go!

    Mar 25, 2014 - Waitress in Annapolis, MD
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Though the training may seem a bit over kill it makes you a strong server/bartender which will only help your sales increase and the guest to have a better experience.

    Cons

    Sometimes there are too many rules because corporate restaurants must follow certain guidelines. It can be frustrating to do everything by the book because you feel like a robot.

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  4. 2.0
    Former Employee, more than 3 years

    owner is killing business

    Feb 17, 2016 - Sales Associate 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    I was with Charthouse for many years. It had many great people (Chuck, Andy, Mike, Char, Kris, Lynn) who had great ideas and energy and tried.

    Cons

    owner didn't care about business and made decisions. always wanted to fire people. once fired 5 people to buy a new yellow porsche and then had us vote for his vanity plate. interfered with sales. wanted to pay only on commissions but didn't give us the resources to achieve our goals. wouldn't approve travel. wouldn't support consulting. business declined.

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  5. 4.0
    Former Employee

    Hostess, decent pay

    Mar 29, 2015 - Hostess 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Nice working in up scale restaurant. Clean and good food.

    Cons

    Can't say that I have anything bad to say about the company

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  6. 4.0
    Former Employee

    Miami Location

    Sep 16, 2015 -  
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Friendly Staff and Managers. Competitive pay . Water-front.

    Cons

    Work ALL holidays. Ask you to fill in for others without notice. Flexibility is an issue in all restaurant positions.

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  7. 4.0
    Current Employee, more than 3 years

    Great potential

    Jan 5, 2019 - Server in Daytona Beach, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Money and hours of operation are better than any other franchise. First step into finer dining serving

    Cons

    Holidays, and pay kitchen staff higher.

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  8. 5.0
    Former Employee

    Great

    Dec 21, 2019 - Server 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great busy money is great tips are great

    Cons

    Favorites. Anyone who had seniority did what they wanted

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  9. 5.0
    Former Employee, more than 1 year

    Relaxed Atmosphere

    Aug 11, 2019 - Financial Analyst 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Chart House had a casual, relaxed atmosphere.

    Cons

    Hard to move up within the company

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  10. 2.0
    Former Employee, less than 1 year

    no value

    Oct 13, 2014 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The overpriced menu and mandatory upselling can help build a check, but tends to leave the customers feeling like they have been to a used car lot.

    Cons

    too much tableside marketing, quality is not consistent. open every holiday. understaffed at most positions, especially management. The scripted selling is so long, that most customers lose focus long before you are finished, and feel rushed at virtually every point in the meal

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  11. 1.0
    Former Employee

    The Wizard of Oz

    May 4, 2016 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great co-workers, people want to do good work.

    Cons

    Don't look behind the curtain, you'll be disappointed.

    Continue reading
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