Charter College 134 Reviews | Glassdoor

Charter College Reviews

Updated March 9, 2017
134 reviews

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Full-time Part-time

2.4
Star Star Star Star Star
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Joshua Swayne
7 Ratings

134 Employee Reviews

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Pros
  • You believe you are helping students change their lives (in 12 reviews)

  • I enjoy getting to help students change their lives (in 5 reviews)

Cons
  • I have found this to be the case with everyone in upper management (in 12 reviews)

  • Now I will agree some that were recently let go went with good reason (in 10 reviews)

More Pros and Cons

  1. Helpful (2)

    "The pay is great, the environment will leave you feeling dirty"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Admissions Representative in Sandy, UT
    Current Employee - Admissions Representative in Sandy, UT
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Charter College (Less than a year)

    Pros

    Great pay. Some of the leadership is outstanding and really went out of their way to help grow their team. Nice being able to communicate with students over skype and make a difference in their lives (hopefully for the better..)

    Cons

    Sometimes a toxic environment. Lots of pressure to enroll prospective students who may not be the best fit for the Charter programs.. I doubt the efficacy of their programs as well, read the reviews. Spontaneous layoffs if the lead forecast does not match up with reality. Charter college is sincerely a money driven environment and they won't hesitate to can you if you don't soak up their shark like mentality towards enrolling anyone and everyone.

    Advice to Management

    Lighten up.

    Charter College Response

    Feb 12, 2017 – Vice President of Human Resources

    Thank you for your review. Working in admissions is a rewarding career for those that want to help others change their life and we take this obligation very seriously. The position is a ... More


  2. Helpful (3)

    "employee"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Charter College full-time

    Pros

    Your peers will be hardworking people.

    Cons

    Management is toxic. Unless, you want want to be micromanaged, bullied and harrashed - do not work for Charter College.

    Advice to Management

    Stop the micromanagement and start worry about the larger issues affecting the profitability of the company. On this course Charter College will soon. Be completely run into the ground.


  3. Helpful (1)

    "Admissions Rep"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Charter College full-time

    Pros

    The pay was the only benefit to that company

    Cons

    You are trying to sell broke college aged individuals a $24,000 certificate so they can get a job making a maximum $16-$18 per hour if they are lucky.
    It is a for profit trade school that is only interested in making money and does not actually care about their employees or students.

    Charter College Response

    Mar 24, 2017 – Vice President of Human Resources

    Thank you for your feedback! We appreciate the recognition of our competitive pay and benefits. It is unfortunate that during your tenure you were unable to see the benefits of a fast-track ... More


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (7)

    "No longevity with employees, high turnover should be a clue to management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Admissions Representative in Salt Lake City, UT
    Former Employee - Admissions Representative in Salt Lake City, UT
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Charter College full-time (Less than a year)

    Pros

    -pretty decent pay, and loved my co workers

    Cons

    -management is very over bearing, extremely micro managed, and numbers are all that matters. I ended up quitting but during my time at charter I saw the salt lake office shrink from 40~ reps down to 10. They fire people like it's going out of style, and even fired someone while he was at the hospital during his wife's labor. People are very stressed because there is 0 job security and constant firing with no notice. There used to be 3 assistant directors of admissions and they ended up demoting the two better ones and kept the one who got the best numbers even though it was terrible for moral and unpopular with all employees.

    Advice to Management

    -management needs to stop micro managing and students need to be treated as people rather than bonuses and money.

    Charter College Response

    Feb 12, 2017 – Vice President of Human Resources

    Thank you for your review. We appreciate your feedback regarding our competitive pay and team-oriented environment. The admissions representative position has clearly defined metrics that ... More


  6. Helpful (1)

    "Unprofessional behavior!"

    Star Star Star Star Star
    Current Employee - Anonymous Employee in Vancouver, WA
    Current Employee - Anonymous Employee in Vancouver, WA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Charter College full-time (Less than a year)

    Pros

    My co-workers! We are all very close and chat throughout the day to keep each other going. It's like a Family. We have each other's backs!

    Cons

    Our Campus President has bright pink hair and wears short leather skirts. Not the way to set an example of a dress code, though she will look at us side-ways if we wear something she doesn't like. They fire employees with no explanation at all. The morale is very low and almost all of us are looking for other jobs!

    Advice to Management

    Hire a professional Campus President who actually cares about Students and someone who comes into the office instead of stays at home when their is even a threat of snow or ice. The whole Campus feels the same. Even our Students laugh at her along with their Instructors!

    Charter College Response

    Feb 12, 2017 – Vice President of Human Resources

    Thank you for your review. We appreciate your recognition of the camaraderie and teamwork that we work to promote within the company. We understand there will always be the potential for ... More


  7. Helpful (3)

    "Strange business practice"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Co-workers, wage, hours, I got all my breaks

    Cons

    Everyday was like a first day since there were so many changes. I never knew what was going on and what departments would be eliminated

    Advice to Management

    Stop changing things without thinking ahead, it affects everyone including the students

    Charter College Response

    Dec 8, 2016 – Vice President of Human Resources

    Thank you for your review! We understand that change can be difficult for some people, but at Charter College, we have a bias for action. We act quickly and are always moving forward. We are ... More


  8. "Career service officer"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Good people to work with

    Cons

    None that I can think of at this time

    Charter College Response

    Dec 8, 2016 – Vice President of Human Resources

    Thank you for your review! We appreciate your continued commitment to our students and our company. Posted on behalf of Joshua Swayne, President/CEO.


  9. Helpful (2)

    "Enrollment Processor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Enrollment Processor in Phoenix, AZ
    Former Employee - Enrollment Processor in Phoenix, AZ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Charter College (Less than a year)

    Pros

    The paycheck was nice and steady. There were many interesting people I met via the student community.

    Cons

    The practices are deceptive and corrupt for students and employees. I was told not to list my college degrees on my employee profile because they didn't want to deal with the paperwork.

    Advice to Management

    If you don't want to listen to people about their ideas, then close your doors.

    Charter College Response

    Dec 8, 2016 – Vice President of Human Resources

    Thank you for your review! For accreditation purposes, we are required to maintain employee data sheets on file for inspection and review. There are certain positions within the organization that ... More


  10. Helpful (1)

    "Admissions Representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Admissions Representative in Salt Lake City, UT
    Current Employee - Admissions Representative in Salt Lake City, UT
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Charter College full-time (Less than a year)

    Pros

    Paychecks are stable and the company's use of technology is really causing it to grow quickly! Compared to other schools, there is some freedom to put your personality into the interview process, which is nice. Good people & processes in every department try to help the students overcome challenges to succeed & graduate. The technology is really amazing.

    Cons

    The SLC location is new and growing, so management is figuring out what works and what doesn't. High turnover, but not unlike many sales positions. High pressure can be exhausting & stressful. This place is not for people with health conditions!

    Advice to Management

    Great reps are assigned to difficult epods and end up with less leads & enrollments than a worse rep with great leads. They will end up missing bonuses down the road simply because of the campus they are assigned to. It gets discouraging when the playing field is not equal in Admissions. Stick with percentages more than gross enrollments to determine who needs improvement & who is great! Creating opportunities for promotion or working remotely for those who meet their percentages would keep employees motivated or less stressed & not looking around at other jobs. Overall, this is a good company & I would recommend it (and have) to others.

    Charter College Response

    Oct 7, 2016 – Vice President of Human Resources

    Thank you for the four star review! We appreciate your continued commitment to the SLC management and team as we continue to adopt methods that will streamline our sales process. The technology ... More


  11. "Great"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good compensation for and benefits

    Cons

    No job security with numbers

    Advice to Management

    Don't lead by fear

    Charter College Response

    Oct 7, 2016 – Vice President of Human Resources

    Thank you for the five star rating! Reaching goals will always be a part of any sales position. We agree that while challenging at times, being able to change the lives of each student is our ... More



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