Charter Communications Reviews in Medford, OR | Glassdoor

Charter Communications Medford Reviews

3 reviews

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Medford, OR

3.6
StarStarStarStarStar
Recommend to a friend
Approve of CEO
Charter Communications President & CEO Thomas M. Rutledge
Thomas M. Rutledge
1 Rating

3 Employee Reviews

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Pros
  • You get Free cable and Internet service (in 58 reviews)

  • they really do their best at taking care of you, free cable and internet (in 115 reviews)

Cons
  • Upper management doesn't care about you (in 56 reviews)

  • Doesn't like new work/life balance approaches (in 21 reviews)

More Pros and Cons

  1. "Direct Sales Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Direct Sales Representative in Medford, OR
    Current Employee - Direct Sales Representative in Medford, OR
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Charter Communications full-time (Less than a year)

    Pros

    If you are able to get a handle on it, it can be pretty financially lucrative. Has pretty solid benefits.

    Cons

    If you have a poor sales month, the job becomes nothing more than a really lousy minimum wage job, with extremely poor hours.

    Advice to Management

    Nothing poor to say about management, they were all really cool.


  2. "Direct Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Direct Sales Associate in Medford, OR
    Current Employee - Direct Sales Associate in Medford, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Charter Communications full-time (Less than a year)

    Pros

    Good Management, good place to work, great benefits. Can be very lucrative.

    Cons

    Job is challenging, door to door, outside, work nights.

  3. "Way too much management trying way to hard to be the shining star - take credit for the work of the minions."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service and Sales in Medford, OR
    Former Employee - Customer Service and Sales in Medford, OR
    Recommends
    No opinion of CEO

    I worked at Charter Communications full-time (More than a year)

    Pros

    Benefits, commission, free cable - internet and phone, on-going training

    Cons

    too much management at every level - constantly changing the commission structure - when reps start to make too much and become successful, they cut the commissions. Managers also play favorites - very inconsistent between the branches - rules are constantly changing - day-to-day, with little consistency.

    Advice to Management

    cut out the 8 mid-level managers between you and the folks that deal with the public. Cut out the bologna rules -


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