Charter Fitness Reviews | Glassdoor

Charter Fitness Reviews

Updated May 7, 2018
58 reviews

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3.3
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Dan Collins
12 Ratings

58 Employee Reviews

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Pros
  • free membership, meet unique people, learn from different people (in 7 reviews)

  • Nice people, fun environment, decent place to start (in 4 reviews)

Cons
  • Extremely poor upper management save for a select couple people (in 8 reviews)

  • No room for growth since they do not do any promoting and on the contrary they demoted a bunch of people (in 3 reviews)

More Pros and Cons

  1. "Front desk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Charter Fitness part-time

    Pros

    free membership, meet unique people, learn from different people

    Cons

    Dealing with client complaints, gets old, same faces all the time


  2. "Fun and rewarding job."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front Desk/Part-Time Manager in Algonquin, IL
    Former Employee - Front Desk/Part-Time Manager in Algonquin, IL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Charter Fitness part-time (More than 3 years)

    Pros

    You get to meet a lot of people working at a gym. A free employee gym membership is a nice perk to working at Charter. A nice and fun environment to work in.

    Cons

    Some cons for working at Charter are the hours. If you open, you’ll find yourself there at 4:30AM during the week and if you close you’ll be there a little after 11:00PM. This isn’t necessarily a con, but for those don’t expect to lift the weights, this may not be the job for you. A ton of members don’t re-rack their weights so be expected to move weights back to their designated spots.

    Advice to Management

    A rotating schedule would be great

  3. "Personal Trainer"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Charter Fitness part-time

    Pros

    -Friendly staff and pay is good

    Cons

    -Entire company is corrupt
    -Poor management
    -Hours are bad

    Advice to Management

    Fix the structure as a whole


  4. "Great starter company not much else"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Trainer
    Current Employee - Personal Trainer
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Charter Fitness part-time (More than 3 years)

    Pros

    If you're looking to gain experience and are new in the fitness industry then there may be no better place

    Cons

    Zero room for growth, absolutely zero. Raises don't exist regardless of time with the company or performance. Managers are yes men/women for upper management whom you will never meet

    Advice to Management

    Get to know the people who are making you money and listen to what they have to say


  5. "Not bad!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Part Time Manager
    Current Employee - Part Time Manager
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Charter Fitness part-time

    Pros

    -Great environment. You'll meet a lot of new friends, whether they're young or old.
    -Depending on the manager, they work around your schedule.
    -Get to workout for free.

    Cons

    -Really need to find the "correct" manager. I've had a crappy manager for over 3 years, but they moved the person to a new location. If there is a bad manager, then there will be a lot of drama for both staff and members.
    -They don't really offer you a raise unless you ask for it. Even if it gets approved, the raise CAN be minimal.
    -Sometimes they're too much about sales, depending on location.

    Advice to Management

    -Cater to the members more. Show them that we appreciate their business because without them, what would we be?
    -Leave a suggestion box for some popular places because it would be nice to hear more feedback to make this an overall pleasurable experience.
    -Think LONG and HARD about your managers before choosing them. I cannot stress this one enough because I have seen this person ruin our gym experience for a few years. We now have a better manager that makes it worthwhile to be here. If you find the correct manager, then it boosts morale for staff and members alike.
    -Look at what other gyms are doing so we can compete better.


  6. "Trainer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Charter Fitness full-time

    Pros

    Great for building fitness experience

    Cons

    Pay is low and locations need renovating


  7. "Personal Trainer"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Charter Fitness full-time

    Pros

    Good pay for work done

    Cons

    No movement up for trainers

    Advice to Management

    Add incentives for trainers to stay

  8. "Manager and Membership experience rep."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great teamwork like approach to the gym.

    Cons

    Pay is low. Not many opportunities to grow within the business.


  9. "MER"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Charter Fitness part-time

    Pros

    Not too difficult and talking to customers is great

    Cons

    Have a lot of time where you're not doing anything


  10. "Standard comercial gym."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Certified Personal Trainer in Carol Stream, IL
    Former Employee - Certified Personal Trainer in Carol Stream, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Charter Fitness part-time (More than a year)

    Pros

    Seems they are always hiring, which may be a bad thing. Employees were fun to work with, gym equipment is fine, plenty of space to train.

    Cons

    Make you follow specific guidelines for training, which any trainer would know isn't healthy for everyone to follow the same training format.

    Advice to Management

    Fix the above con.


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