Charter Fitness Reviews | Glassdoor

Charter Fitness Reviews

Updated June 29, 2017
44 reviews

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2.8
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Dan Collins
10 Ratings

44 Employee Reviews

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  1. "Easy Work/Shady Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Former Employee - Illinois in Chicago, IL
    Former Employee - Illinois in Chicago, IL
    Positive Outlook
    No opinion of CEO

    Pros

    Easy Work, physically all you do is check people in, take payments,cancellations, rerack the weights and janitorial work (vacum, clean toilets, clean mirrors, clean sinks/counter tops,)

    Cons

    You would think a sucessful company like this would pay for a CRP class but they didn't. They hire you but mention nothing about being CPR trained and yet you have to pay it out of pocket. My manager was difficult to work with to be honest. He threatened to fire me and other people numerous of times. My 2nd day working there he stepped into the office with an assistant manager and said he is ready to fire me because instead of saying "19.95" I said "19.99" to a customer.

    Not only this is a problem but I also worked out here. There ARE STILL cable machines broken til this day. They drive so many sales and PT sales that all they care about is commission when half of the machines are broken.

    Advice to Management

    CUSTOMERS SHOULD NOT WAIT MORE THAN 2 Weeks for a machine to be fixed not SEVERAL MONTHS


  2. "No growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Trainer in Niles, IL
    Former Employee - Personal Trainer in Niles, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Charter Fitness (Less than a year)

    Pros

    Getting to help people achieve their fitness goals

    Cons

    Employees were lazy. Management was useless

  3. "Personal Trainer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Charter Fitness part-time (More than a year)

    Pros

    They start off by giving you hours and clients so you can start with a foundation and make you think that you can move up in the company at anytime

    Cons

    No support after the first month and no help with hours, clients, information or management advice. Very suprised how there company is still doing so well when only 1 or 2 trainers at a faciliy are doing good.

    Advice to Management

    Comminunicate better with employees and future prospects and customers. DO better with your staff and try not to just look cool since your actually looking foolish in the end.


  4. "Good for a high school job"

    StarStarStarStarStar
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Part-time Manager in Oak Lawn, IL
    Former Employee - Part-time Manager in Oak Lawn, IL

    I worked at Charter Fitness part-time (Less than a year)

    Pros

    -Not super difficult
    - get to be in an upbeat environment

    Cons

    -poor computer system for doing tasks
    -experience will vary depending on location and manager

    Advice to Management

    be more encouraging


  5. "Opening Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Opening Manager in Chicago, IL
    Former Employee - Opening Manager in Chicago, IL
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at Charter Fitness (More than 8 years)

    Pros

    Friendly , Great environment, because your around members that are motivating and positive to stay and be healthy.

    Cons

    Lacking new challenges, Only part-time positions available.

    Advice to Management

    Offer more career-oriented positions.


  6. "Personal Trainer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Trainer in Chicago, IL
    Current Employee - Personal Trainer in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Charter Fitness full-time (More than a year)

    Pros

    -Potential clients if you can sell
    -Comfortable work / life balance
    -Pleasant managers (usually)

    Cons

    -Pay is always capped at $16 per session
    -Gyms are not known to be high quality
    -I don't know whether the gym will be around for long

    Advice to Management

    Adapt to the times and grow vs just maintaining


  7. "Great First gym job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Full Time Sales Manager in Chicago, IL
    Former Employee - Full Time Sales Manager in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Charter Fitness (Less than a year)

    Pros

    Great people
    It still has a small gym feel
    Not to stress if you are good at your job
    Owner are cool and down to earth

    Cons

    SRM
    It takes a long time to move up like after GM 10 years +

    Advice to Management

    Be upfront with goal and pay better if you are not willing to move people up.

  8. "shift manager and person al trainer"

    StarStarStarStarStar
    Former Employee - Shift Manager/Personal Trainer in Highland, IN
    Former Employee - Shift Manager/Personal Trainer in Highland, IN
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Charter Fitness full-time (More than a year)

    Pros

    fun atmosphere fun coworkers flexible

    Cons

    high turn over, low pay, hard to move up


  9. "Personal Trainer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Trainer in Countryside, IL
    Former Employee - Personal Trainer in Countryside, IL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Charter Fitness part-time (More than a year)

    Pros

    Nice gym, good co-workers, fun clientele.

    Cons

    Hitting activators for commission, splitting commission, untrained/uneducated trainers, petty disputes between management/workforce.

    Advice to Management

    Treat your employees like adults, pay them what they bring in to the company, train your workforce better with CEU's and a pay scale based on your credentials.


  10. "personal trainer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Trainer in Merrillville, IN
    Former Employee - Personal Trainer in Merrillville, IN
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Charter Fitness (More than a year)

    Pros

    Good first personal training job, lots of clients and the pay was pretty good. If you are good at selling training packages you can make an extra couple hundred dollars a month in commission.

    Cons

    The most important part of this job is being able to sell training packages to club members. If you do not meet your sales goals you will be written up and eventually fired. I always reached my goals but also had over 10yrs of sales experience so make sure you are ready for that. There were a few shady business practices here but I tried to stay out of it and just do my job the best I could. They care way more about selling training then actually doing good work. They will try to overwork you, so make sure you set limitations unless you want to be working from 7am-10pm everyday. If you are clear about what hours you can work you will be fine. Don't believe everything management tells you, they talk a big talk but most of it is fluff and they never come through.

    Advice to Management

    Stop the shady business, don't overwork your trainers, communicate what is expected and DO WHAT YOU SAY. There was a lot of talk and no action.


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