Chartis Insurance Company Reviews in New York, NY | Glassdoor

Chartis Insurance Company New York Reviews

42 reviews

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New York, NY

2.6
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Chartis Insurance Company CEO Peter D. Hancock
Peter D. Hancock
8 Ratings

42 Employee Reviews

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Pros
  • Great Benefits like if you don't use your sick days receive a check in April for prior year (in 10 reviews)

  • home based, company car, good co-workers (in 4 reviews)

Cons
  • Long hours for some with no overtime pay (in 4 reviews)

  • Many employees had been in the same positions for years (in 4 reviews)

More Pros and Cons

  1. Helpful (1)

    "Medical claim adjuster"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Claims Adjuster in New York, NY
    Former Employee - Claims Adjuster in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Chartis Insurance Company full-time (More than 5 years)

    Pros

    Best work place. Nice co worker

    Cons

    Company status is not stable.

    Advice to Management

    Do not have promote chance


  2. Helpful (2)

    "Accountant III"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Accountant III in New York, NY
    Former Employee - Accountant III in New York, NY
    Doesn't Recommend

    Pros

    Challenging environment, opportunities to learn new technology

    Cons

    No salary increase, lot of work and pressure.

  3. "Technology"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President in New York, NY
    Current Employee - Vice President in New York, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Chartis Insurance Company full-time (More than 3 years)

    Pros

    Focus on improving their technology across the board via upgrades.

    Cons

    Limited communication across systems and incomplete data source.

    Advice to Management

    I would recommend a complete overall of the technology systems.


  4. Helpful (1)

    "Very, very political"

    StarStarStarStarStar
    Former Employee - Vice President in New York, NY
    Former Employee - Vice President in New York, NY

    Pros

    Good compensation and great coworkers.

    Cons

    Incredible, high level politics. Be very careful with whom you associate.


  5. Helpful (1)

    "I had to leave after few months"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Research Analyst in New York, NY
    Former Employee - Research Analyst in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Chartis Insurance Company full-time (Less than a year)

    Pros

    Salary, and benefits are pretty good. 9-5 hours.

    Cons

    Not sure if it was post bailout, but the place was really gloomy. All employees were counting was for 5 o'clock so they could go home. I felt that the company was too large to do anything. I felt like I couldn't really do anything. There were too many people with overlapping responsibilities to get anything done. Also, there were many redundancies.

    Advice to Management

    Eliminate redundancies.


  6. "Back office systems are not challenging"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Business Analyst in New York, NY
    Current Employee - Senior Business Analyst in New York, NY
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Chartis Insurance Company full-time (More than a year)

    Pros

    Pay is good. People are nice, easy to come up to speed with tasks.

    Cons

    Not challenging. Everything is antiquated. I saw people who still used the old accounting calculators with paper receipts, and there were huge volumes of insurance reports from a mainframe wheeled around on chairs every day.

    Advice to Management

    i don't think the back office matters that much, so I guess it is what it is.


  7. Helpful (3)

    "Worst Compensation Department I've ever seen"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Compensation Manager in New York, NY
    Current Employee - Compensation Manager in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Chartis Insurance Company full-time (More than 3 years)

    Pros

    - Compensation and bonus is generous for comparable positions elsewhere

    Cons

    The compensation department is poorly managed, highly divisive and hostile. There is a vacuum of leadership, mentoring, training or feedback. The tendancy by upper management is to throw newer staff members into impossible administrative positions, and use these lower-level employees as convenient scapegoats. Year-end planning for 60,000-plus employees is managed without the benefit of any dedicated HR compensation software systems - burdening their staff to work through the night managing virtually thousands of employees vis-a-vis MS Excel spreadsheets. Talent is driven away or terminated for failing to accept the simple fact that quality control is at unacceptably low levels and human errors in this environment are inevitable. As a result this vacuum of leadership the organization has run seriously afoul of current Department of Labor laws and FLSA regulations.

    Advice to Management

    Take personal responsibility for the fact that the administrative environment requires appropriate administrative support services, training and appropriate technology. Provide your staff with support - not hostility and accusations. Too many talented professionals walk away feeling abused and insulted in a work environment that is wholly your responsibility to correct.

  8. Helpful (4)

    "Over the last three years used and abused."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Claims Analyst in New York, NY
    Former Employee - Claims Analyst in New York, NY
    Doesn't Recommend
    Disapproves of CEO

    I worked at Chartis Insurance Company full-time (More than 10 years)

    Pros

    They have me a chance to jump start my career and, for the first 10 or 11 years it was a terrific place to work. Good management that natured its employees, generally speaking,

    Cons

    The management team that took over in 2009 is interested in one thing and one thing only: cutting its workforce any it can to produce profits for its shareholders. Thousands of good people with 10, 15, 20 years of good service to the company, dismissed, let go, terminated, under the guise of paying back the government for its loan that kept the company afloat and, after that, in the name of profits to shareholders. Work-life balance under the new management team is nonexistent. Compensation? Chartis/AIG is infamous for underpaying its employees.

    Advice to Management

    Change all of the above or you will be left with a bunch of "yes" men and woman who simply drink the kool aid and tell you what you want to hears


  9. "Accounting intern, Chartis Insuranc, AIG, New York City"

    StarStarStarStarStar
    Former Intern - Accountant in New York, NY
    Former Intern - Accountant in New York, NY

    I worked at Chartis Insurance Company as an intern (More than a year)

    Pros

    Very good experience, nice work envrionment

    Cons

    It was too busy and many overtime work.

    Advice to Management

    He is very nice and knowledgable


  10. Helpful (2)

    "Very little growth."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Financial Analyst in New York, NY
    Current Employee - Senior Financial Analyst in New York, NY
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Chartis Insurance Company full-time (More than a year)

    Pros

    Pay is incredible. The company will give you the world if you ask for it. The building is also located in a great location, right on Water Street, with Chelsea Peer and the Brooklyn Bridge just around the corner.

    Cons

    This is a company with a lot of potential, but I find that the company provides very little appreciation for long working hours and hard work. Given the company is located in downtown NY, many personalities are very difficult to get along with. Almost everyong I've spoken to finds the work to be extremely unrewarding, and the company focuses heavily to find the best talent to provide amongst the most menial work tasks.

    Advice to Management

    I think the company has made vast improvements over the years, but the culture still needs some work.


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