Chartwells Higher Education Dining Services Assistant Director Reviews | Glassdoor

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Chartwells Higher Education Dining Services Assistant Director Reviews

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Found 3 reviews

4.0
StarStarStarStarStar
97%
Recommend to a Friend
100%
Approve of CEO
Chartwells Higher Education Dining Services CEO  Lisa McEuen
Lisa McEuen
1 Ratings
  1. "Great company with many opportunities."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Assistant Director in Charlotte, NC
    Recommends

    I worked at Chartwells Higher Education Dining Services

    Pros

    Great company with good management and much opportunity for advance.

    Cons

    Because of my location I wasn't able to be paid as much as others within the same position.

    Chartwells Higher Education Dining Services2011-10-18
  2. "Assistant Director of Dining"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant Director in Randolph, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Chartwells Higher Education Dining Services full-time for more than 4 years

    Pros

    Great team members that work as a unit. It's an enjoyable fast passed environment that allows me to exercise my skills in customer service and food production.

    Cons

    The commute to the Randolph location is a bit far. The communication between the College administrators and the dining services needs improvement.

    Chartwells Higher Education Dining Services2017-06-14
  3. Helpful (2)

    "Disappointing Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Assistant Director in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Chartwells Higher Education Dining Services full-time for more than 2 years

    Pros

    ***Please keep in mind this is a review of just one account within the company******* University calendar provides ups and downs in peak business times (recovery time) Closed and paid for holiday shutdowns Complimentary meals and coffee Opportunity to be mobile and transfer to different units/accounts or companies within Compass Group- if you last long enough RVP is awesome Learn a lot very quickly if you want...

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    Cons

    Positions don't pay what they are worth Most accounts are union and unions don't belong in the customer service industry Upper management lets the union and union stewards run their lives at work Most of senior management are not worthy of their titles, nor do they know or care to know the basics of running their operation Minimal to zero formal training Salaried managers work a minimum of 55 hours a week if they...

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    Advice to Management

    Work. Earn your position and title. Spend more time on the floor showing appreciation to front line employees, supervisors and managers. Get to know your customers and take action on their feedback. Take a business communication course. Take issues and confrontations seriously, address them and teach associates ways to prevent them in the future. Show your employees that you care about them. Be leaders, not managers.

    Chartwells Higher Education Dining Services2014-08-22
Found 3 reviews