Chartwells Higher Education Dining Services Reviews | Glassdoor

Chartwells Higher Education Dining Services Reviews

Updated June 27, 2018
422 reviews

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3.2
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Chartwells Higher Education Dining Services CEO Lisa McEuen
Lisa McEuen
34 Ratings

422 Employee Reviews

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Pros
  • "Flexible Hours, good people to work with" (in 17 reviews)

  • "Great people; fun, learning environment" (in 13 reviews)

Cons
  • "Upper management is very degrading and disrespectful to all lower level employees" (in 21 reviews)

  • "Low pay rate for a position that required an abundance of experience" (in 20 reviews)

More Pros and Cons

  1. "Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Chartwells Higher Education Dining Services part-time

    Pros

    Nice place to work, good management.

    Cons

    Nothing as such in my experience.


  2. "Okay Enough"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Barista - Starbucks
    Former Employee - Barista - Starbucks
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Chartwells Higher Education Dining Services part-time (Less than a year)

    Pros

    I worked for a Starbucks under Chartwells. Pros: fantastic managers who were easygoing and open to schedule adjustments. Meal ticket when you worked over 4 (maybe 5? can't remember) hours. Paid up to $50 to get me work appropriate shoes. Gave me a free parking pass (college campus, so it was pretty great)

    Cons

    Horrendous coworkers that, despite being openly hostile or insubordinate, continued to work for the company. Coworkers were fired for following rules that had never been enforced prior, so most of the staff was on edge because the sudden intense emphasis on rule following, over consumer experience or interaction.

    Advice to Management

    Fire that one girl. You know who. She's gotta go, I've gotten literal texts from customers that will walk away from the store if they see she's working.

  3. "Food Unit Lead"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    - okay pay
    - vacation days
    - sick days/pay

    Cons

    - Training was rushed
    - mainly my manager

    Advice to Management

    none


  4. "Catering Attendant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Disapproves of CEO

    I worked at Chartwells Higher Education Dining Services part-time

    Pros

    Good employees and fun events

    Cons

    Not enough hours to accommodate employees


  5. "Catering director"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Slower in the summer but still working

    Cons

    Very busy during school year


  6. ""For people looking to work for Chartwells""

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Chartwells Higher Education Dining Services full-time

    Pros

    Good benefits, depends on your position in management for family life. Pay is not that bad.

    Cons

    Be aware of upper management! Most of them have never pushed a broom before, so they do not understand the expectations they give you. NO training what so ever when you start. They just throw you in and expect you to know everything. No honest communication with upper management, well I guess it's the corporate mentality.

    Advice to Management

    Be human!


  7. "Food service worker"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Chartwells Higher Education Dining Services full-time

    Pros

    Very Friendly staff and managers.

    Cons

    Can be very quick paced work environment.

  8. "Good place to work"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Chartwells Higher Education Dining Services full-time

    Pros

    Friendly atmosphere and ability to be yourself

    Cons

    Lack of communication is the largest opportunity


  9. "Great Learning Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Catering Sales Manager
    Former Employee - Catering Sales Manager
    Recommends

    I worked at Chartwells Higher Education Dining Services full-time (More than a year)

    Pros

    Structure, benefits, opportunity for advancement, multi-cultural work environment

    Cons

    Change took a long time, too many meetings, unrealistic expectations


  10. "pay"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Chartwells Higher Education Dining Services part-time

    Pros

    no much qualification required, SSN, on campus, part-time, customer service experience

    Cons

    extreme work, hard to get, work pressure, no leave, low pay


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