Chartwells Higher Education Dining Services Reviews | Glassdoor

Chartwells Higher Education Dining Services Reviews

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Found 495 reviews

3.2
StarStarStarStarStar
Rating TrendsRating Trends
52%
Recommend to a Friend
68%
Approve of CEO
Chartwells Higher Education Dining Services CEO  Lisa McEuen
Lisa McEuen
66 Ratings
  1. "Food Service industry"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Foodservice in Matawan, NJ

    I have been working at Chartwells Higher Education Dining Services part-time for more than 6 years

    Pros

    flexible hours, paid holidays, meals included

    Cons

    low salary, unbalanced work load

    Advice to Management

    cost of living raises should be addressed as new hires make near as much as a person working 13 years with the company.

    Chartwells Higher Education Dining Services2019-05-15
  2. "Ok job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Dining Services Director 

    I have been working at Chartwells Higher Education Dining Services full-time for more than 6 years

    Pros

    Christmas break, spring break and summers reduced workload

    Cons

    Long hours, no training and 6 day workweek

    Chartwells Higher Education Dining Services2019-05-09
  3. "Good part time job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Cashier 

    I worked at Chartwells Higher Education Dining Services part-time for more than 2 years

    Pros

    Flexible hours. Not too much stress.

    Cons

    They cut alot of hours for no reason. Has issues with paying you what you are owed.

    Chartwells Higher Education Dining Services2019-05-05
  4. "Not great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - PM Cook 
    Doesn't Recommend
    Negative Outlook

    I worked at Chartwells Higher Education Dining Services full-time for more than 4 years

    Pros

    Work is mindless, so it's not terribly hard. Lots of opportunity for vacation

    Cons

    Management is both unwilling and able to enact any meaningful change, and they don't pay anywhere near enough for the amount of work you're required to do.

    Advice to Management

    Pay your employees what they're worth

    Chartwells Higher Education Dining Services2019-04-24
  5. "Great company just bad location and poor management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Unit Leader in Dayton, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Chartwells Higher Education Dining Services full-time for more than a year

    Pros

    Benefits were great along with a easy schedule working for school district. 401k , medical, flexspend act and etc

    Cons

    Higher management for location I was at was shady and we keep a high turn over rate. Unable to take beneficial adjustments within production and inventory usage. Also director is micro manager when her personnel did not have to be managed that way for every location.

    Advice to Management

    Look into your higher managers for location because you will see a constant turn over rate for poor judgements and under utilizing a lot of knowledgable and awesome people who are really good at their jobs.

    Chartwells Higher Education Dining Services2019-04-23
  6. "Supervisors Treats Employees Like Dirt"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Food Service Worker in San Marcos, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Chartwells Higher Education Dining Services full-time for more than 2 years

    Pros

    The pay is decent and you get health care.

    Cons

    The management treats the employees like dirt. Yells at us in front of the customers. Promises you certain days off if you ask in advance but then don't give it to you. Don't respect you and constantly criticize you, never give complements. Dock your pay as punishment even if you had a legitimate excuse (like out for a religious holiday, even told them in advance). Give you a promotion with a raise then never pay you...

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    Advice to Management

    Get new supervisors who actually care about the employees and don't treat them like they are beneath them.

    Chartwells Higher Education Dining Services2019-04-22
  7. "Lots of Drama"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Food Service Worker 
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Chartwells Higher Education Dining Services part-time for more than a year

    Pros

    Professional, disciplined environment, free buffet meals for every shift.

    Cons

    They don't have a selective hiree policy, some workers are not helpful at all.

    Chartwells Higher Education Dining Services2019-04-15
  8. "Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Analyst in Chicago, IL
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Chartwells Higher Education Dining Services part-time for more than a year

    Pros

    Work life balance. Work from home

    Cons

    I didnt find anything not good.

    Chartwells Higher Education Dining Services2019-04-11
  9. "Job Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Student Cashier in Saint Cloud, MN
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Chartwells Higher Education Dining Services part-time for more than a year

    Pros

    Help in enhancing customer service experience

    Cons

    Too much work for individuals and lack of supervision

    Chartwells Higher Education Dining Services2019-04-11
  10. "Catering Captain"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Catering Captain in Denton, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Chartwells Higher Education Dining Services part-time for more than a year

    Pros

    Nice employees but questionable management

    Cons

    No training, low pay, extreme nepotism with unlimited overtime but not for anyone else, false job description( more work than normal, added on duties daily, traveling all over the metroplex)

    Advice to Management

    Don't show favoritism to family and friends by handing out unlimited overtime but giving 20 hours or less to everyone else. Employees have to get a second job because of nepotism.

    Chartwells Higher Education Dining Services2019-04-11
Found 495 reviews