Chartwells Higher Education Dining Services Reviews | Glassdoor

Chartwells Higher Education Dining Services Reviews

Updated November 16, 2017
370 reviews

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Pros
Cons
  • Low pay rate for a position that required an abundance of experience (in 20 reviews)

  • Upper management sometimes makes it a very tense place to work (in 18 reviews)

More Pros and Cons

  1. "Starbucks Store Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Starbucks Store Manager
    Current Employee - Starbucks Store Manager
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Chartwells Higher Education Dining Services full-time (More than 3 years)

    Pros

    Free food and beverages good coworkers

    Cons

    Underpaid, Always expecting more, no outside help, CUTTING COSTS, working off the clock, spending personal money, improper training, working during breaks, micromanaging

    Advice to Management

    Train your employees and give them the pay they deserve.


  2. "Student Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Student Associate in Arlington, TX
    Former Employee - Student Associate in Arlington, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Chartwells Higher Education Dining Services part-time (More than a year)

    Pros

    Great atmosphere to work
    Good salary

    Cons

    Bad management
    No bonus and very strict

  3. "Senior Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Director in Wichita, KS
    Former Employee - Senior Director in Wichita, KS
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Chartwells Higher Education Dining Services full-time (More than 10 years)

    Pros

    Good clients, good students, good staff

    Cons

    Very poor leadership off campus. Organization failed on nearly every opportunity to correct deficiencies and fulfill promises made to students, clients, and associates. Complaints through the hotline lead to retaliation and career termination.

    Advice to Management

    Go back to the old philosophy of being better than the competitors and treating associates with respect and fairness.


  4. "It was like being in bizzaro world."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Chef Manager in Houston, TX
    Current Employee - Chef Manager in Houston, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Chartwells Higher Education Dining Services full-time (More than a year)

    Pros

    Good thing about this company was my check came on time.

    Cons

    Employee pool is minimal talent. HR dept allowed multiple multiple multiple infractions to obtain a single write up of an employee and then would never fire them. They horrible employee would get sent to another unit. I can't even start to talk about the executive management team leadership! Quite annoying, unprofessional and not helpful.


  5. "Assistant Director Dinning Services"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Chartwells Higher Education Dining Services full-time (More than a year)

    Pros

    Experienced local management team. True desire to provide quality product, and a fair and pleasant work environment.

    Cons

    Better communication between managers, and the ability to all work towards the same goal would vastly improve the bottom line.


  6. "I Barely Lasted 2 Weeks"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Chartwells Higher Education Dining Services part-time

    Pros

    Future experiences could only get better from here.

    Cons

    No training after orientation day. I was hired the day after orientation. So I got no training. I got in trouble for every mistake I made, but I didn't know any better because no one could train me after orientation for some reason.
    There weren't enough people.
    High turnover rate
    Awful hours. Always longer than they were supposed to be.

    Advice to Management

    Training should be top priority


  7. Helpful (2)

    "Dreadful"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Food Service Worker in Panama City, FL
    Current Employee - Food Service Worker in Panama City, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Chartwells Higher Education Dining Services full-time (More than 3 years)

    Pros

    Not any pros except for two people I work with.

    Cons

    Very little pay they cheat u out of hours on your paycheck and u cant get the people in the office to answer the phones

    Advice to Management

    Listen to your employees pay better and fire your chef and some of your upper managers

  8. "Not too bad or good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Chartwells Higher Education Dining Services full-time

    Pros

    Tried working with you despite hectic atmosphere

    The staff were mostly friendly

    Usually gave time off when the university was closed for the holidays

    Cons

    Very stress-inducing

    Personal feelings sometimes got in the way of work for some people

    Not always organized


  9. "Good working place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Good working environment and good food

    Cons

    Bad Management and under staffed


  10. "So far so good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Food Service Worker in Cape Girardeau, MO
    Current Employee - Food Service Worker in Cape Girardeau, MO
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Chartwells Higher Education Dining Services part-time (More than a year)

    Pros

    Provides you with ample amount of work and nearly always requires people present.

    Cons

    Very tiresome and takes all most of your energy by the end of the day.
    You get paid minimum usually.

    Advice to Management

    This is just a suggestion but a slight increase in pay would be nice.


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