Chartwells Higher Education Dining Services Reviews | Glassdoor

Chartwells Higher Education Dining Services Reviews

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Found 495 reviews

3.2
StarStarStarStarStar
Rating TrendsRating Trends
52%
Recommend to a Friend
68%
Approve of CEO
Chartwells Higher Education Dining Services CEO  Lisa McEuen
Lisa McEuen
66 Ratings
  1. "Allows making sure to follow budget and make high quality meals for students"

    StarStarStarStarStar
      Current Employee - Anonymous Employee 

      I have been working at Chartwells Higher Education Dining Services

      Pros

      Schedule/ hours are good enjoy serving next generation

      Cons

      Summers off makes it very hard to be stuck with unemployment each summer

      Advice to Management

      Make job contracts work through the entire year like the rest of the school district staff

      Chartwells Higher Education Dining Services2019-02-13
    • "Dining Services"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Director in Kansas City, MO
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at Chartwells Higher Education Dining Services full-time for more than 6 years

      Pros

      Chartwells is part of a global company, Compass Group, job security is fair.

      Cons

      Poor top management, some totally unqualified for their position Lack of corporate controls of the unit Lack of financial responsibility

      Advice to Management

      Seldom

      Chartwells Higher Education Dining Services2019-02-13

      Chartwells Higher Education Dining Services Response

      February 28, 2019Director of Brand Voice and Digital Strategy

      Thank you for leaving us a review, we appreciate your feedback. We believe in fostering positive relationships between management and associates, and regret that we didn’t meet your expectations at your account. We’re thankful for the time you spent with us, and wish you the best ...

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    • "Fun overall"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Cook 
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Chartwells Higher Education Dining Services full-time for more than a year

      Pros

      Really fun menu very enjoy all around and enjoy the hours

      Cons

      some of the employees can work better

      Advice to Management

      They are awesome and I love the energy

      Chartwells Higher Education Dining Services2019-01-18

      Chartwells Higher Education Dining Services Response

      January 25, 2019Director of Brand Voice and Digital Strategy

      Thank you so much for taking the time to leave us a review. We are so glad to hear that you’re having fun and enjoying your experience with Chartwells Higher Education. It’s wonderful that your hours are flexible enough to meet your needs. Our favorite part of your review is that ...

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    • "Barista at Chartwell's"

      StarStarStarStarStar
        Current Employee - Barista in Bismarck, ND
        Doesn't Recommend
        Negative Outlook
        Disapproves of CEO

        I have been working at Chartwells Higher Education Dining Services full-time for more than a year

        Pros

        The location was a short drive.

        Cons

        Management did not accept accountability.

        Advice to Management

        Get it together

        Chartwells Higher Education Dining Services2019-02-21

        Chartwells Higher Education Dining Services Response

        March 1, 2019Director of Brand Voice and Digital Strategy

        Thank you for taking the time to leave us a review. We appreciate everything you do on a daily basis to provide for students, faculty and your own teammates. If you continue to encounter issues with your management team, be sure to reach out to the HR Support Center. They're prepared ...

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      • "Treats Employees as Disposable"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Food Service Worker 
        Doesn't Recommend
        No opinion of CEO

        I have been working at Chartwells Higher Education Dining Services part-time for more than 4 years

        Pros

        Willing to work around class schedules for student employees.

        Cons

        Management treats their employees as disposable. They are always understaffed, meaning extra work falls on employees. They are aware of this issue and do nothing about it. No matter how hard you work, they do not appreciate it at all. Pay is not much more than minimum wage.

        Advice to Management

        Treat employees with respect, and actually speak to us.

        Chartwells Higher Education Dining Services2019-01-29

        Chartwells Higher Education Dining Services Response

        February 28, 2019Director of Brand Voice and Digital Strategy

        Thank you for leaving us a review and for being part of the team for 4 years. It’s wonderful that the scheduling of your hours meets your needs for study. We know our associates work hard every day with sometimes long hours. If your manager isn't doing a good job of supporting you, ...

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      • "Lousy company"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Cashier in Harrogate, TN
        Doesn't Recommend
        Negative Outlook
        Disapproves of CEO

        I worked at Chartwells Higher Education Dining Services full-time for more than 2 years

        Pros

        You can get all the hours you want as long as you are willing to work like a dog and be ignored when you report issues

        Cons

        You are asked to report problems that affect your work, but when you do all you here is we will take with so and so but when the issues keep happening (failure to clean at end of shift leaving a mess for first shift to clean up when there is no time since first shift has to set up dining hall for first meal in only an hours time) nothing gets done. No one gets written up and if first shift didn't bust their butts to...

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        Advice to Management

        When complaints are made and location does nothing and a complaint is put on your Speak Up website follow up on it. I even have pictures of the poor cleaning we walked into on a daily basis.

        Chartwells Higher Education Dining Services2019-02-14

        Chartwells Higher Education Dining Services Response

        March 1, 2019Director of Brand Voice and Digital Strategy

        Thank you for leaving us a review. We regret that you had a negative experience with us. We will forward your feedback to the regional representative so that we can improve our current associates' experience. Good luck with your future endeavors and we are grateful for the time you ...

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      • "catering associate"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Anonymous Employee in Fairfield, CT
        Recommends
        Neutral Outlook
        Approves of CEO

        I have been working at Chartwells Higher Education Dining Services full-time for more than 2 years

        Pros

        off during summer time for school

        Cons

        upward movement usually non existence.

        Chartwells Higher Education Dining Services2019-01-17

        Chartwells Higher Education Dining Services Response

        January 25, 2019Director of Brand Voice and Digital Strategy

        Thank you for leaving us a review. We're glad that our flexible schedules suit your needs. We offer a myriad of development opportunities for our associates and your manager would be happy to discuss those opportunities with you. We appreciate what you do every day and proud to have ...

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      • Helpful (2)

        "Good benefits, bad management"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Director of Dining Services 
        Doesn't Recommend
        Positive Outlook
        Disapproves of CEO

        I have been working at Chartwells Higher Education Dining Services full-time for more than 4 years

        Pros

        Large company, benefits, growth opportunities

        Cons

        No training, management is lost, growth is only achieved by saying yes and not having your own thoughts.

        Chartwells Higher Education Dining Services2018-12-30

        Chartwells Higher Education Dining Services Response

        January 25, 2019Director of Brand Voice and Digital Strategy

        Thank you for taking the time to leave us a review and for being a part of the Chartwells Higher Education family for more than 4 years. We are so glad to hear you're making use of our great benefits. We take seriously providing the appropriate training that you need to be successful. ...

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      • Helpful (1)

        "Manager in Training"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Manager-In-Training in Charlotte, NC
        Recommends
        Positive Outlook
        Approves of CEO

        I have been working at Chartwells Higher Education Dining Services full-time for more than 2 years

        Pros

        great investment in their people, fast paced work environment

        Cons

        communication can be lacking in such a large company

        Chartwells Higher Education Dining Services2018-11-16

        Chartwells Higher Education Dining Services Response

        November 30, 2018Director of Brand Voice and Digital Strategy

        Thanks for leaving us a review. We are so glad to hear you’re enjoying your experience in the Manager in Training Program. Our people are the secret to our success and we are glad to hear that you see Chartwells Higher Education as a company who invests in their people. Thank you ...

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      • "Awsome company for Student Workers"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Food Service Worker in Hoboken, NJ
        Recommends
        Positive Outlook
        Approves of CEO

        I have been working at Chartwells Higher Education Dining Services part-time for more than a year

        Pros

        Flexible working hours according to your class schedules.

        Cons

        Couldn't find any downside for this jo position

        Chartwells Higher Education Dining Services2018-11-14

        Chartwells Higher Education Dining Services Response

        November 30, 2018Director of Brand Voice and Digital Strategy

        Thank you for leaving us a great review, our favorite part, is that you could not find any downsides to your position. We are so glad to hear you’re enjoying your experience and that the flexible hours fit with your class schedule. Welcome aboard, I see you started fairly recently, ...

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      Found 495 reviews