Chase Licensed Personal Banker Reviews | Glassdoor

Chase Licensed Personal Banker Reviews

Updated Jun 7, 2019

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Found 326 reviews

3.3
StarStarStarStarStar
Rating TrendsRating Trends
32%
Recommend to a Friend
83%
Approve of CEO
Jamie Dimon
21 Ratings
  1. Helpful (1)

    "Banker Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Licensed Personal Banker in Dallas, TX

    I worked at Chase

    Pros

    Met and worked with a lot of interesting clients. Still have many coworkers as friends. Bank holidays off expect Chase stayed open for many of them while other banks were closed. Learned how to keep a good balance on my personal finances.

    Cons

    Very limited growth potential unless you want to remain in sales your whole life. No connections with JPMorgan Chase corporate divisions. They continously decrease the bonus structure

    Advice to Management

    It would be great if there were some connections between Chase Retail and Chase Corporate for career growth

    Chase2015-12-21
  2. "Chase"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Licensed Personal Banker in Houston, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Chase full-time for more than a year

    Pros

    They will train you and cover the cost of your licenses.

    Cons

    Constantly chasing a moving carrot.

    Advice to Management

    View customer service from another angle other than sales.

    Chase2015-09-30
  3. Helpful (1)

    "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Licensed Personal Banker 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Chase

    Pros

    Strong sales force with opportunity for limitless commission incentive for those great with building relationships, working with clients, and unafraid to ask questions.

    Cons

    Sales takes consistency and a strong driving force. Targets and payouts are sometimes hard to achieve Service aspect is nit always the funniest to enjoy

    Advice to Management

    Simplify your development process for candidates and make promotion opportunity more obtainable. In times of change, be more flexible and consistent with messaging across the board.

    Chase2015-07-12
  4. "Good entry level job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Licensed Personal Banker in Scottsdale, AZ
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Chase for more than a year

    Pros

    Large well know company with brand recognition. Complete training with qualified staff. Seek out the best people for best practices.

    Cons

    Maybe too large and easy to get lost in the shuffle. Branch managers frequently changing providing little stability for either staff or customers. Same seemed to be true for district managers alike.

    Advice to Management

    Put the best people in position to suceed.

    Chase2015-06-27
  5. Helpful (1)

    "Chase what matters...for the company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Licensed Personal Banker 
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Chase

    Pros

    Commission is obtainable on a monthly basis.

    Cons

    Long hours, no breaks, minimal merit raises, lousy branch management skills sets. Commission plan gets smaller and more difficult each year.

    Advice to Management

    Consider that the employees have a life. Consider more management training.

    Chase2015-03-13
  6. Helpful (2)

    "Chase is an okay company to work for. Compensation is decent but the incentives are weak."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Licensed Personal Banker in Santa Ana, CA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Chase

    Pros

    Chase offers great benefits. This is probably the only reason why I stayed with company as long as I did. For the most part, Chase wasn't terrible. Compared to what I heard other bankers from competing banks were made to do, Chase was probably a decent place to work.

    Cons

    It is quite apparent that Chase is ONLY focused on the bottom line. This is no surprise however, when they keep finding ways to nickle and dime their customers AND their employees, there comes a point where enough is enough. The day to day task as a banker is as expected.

    Advice to Management

    Think about your customers before you think about the profits. I understand you must find ways to be more profitable each year however, nickle and diming your customers is not the way. This will just drive them away. Also, the same goes for the employees. Finding ways to decrease their incentives is just going to drive your employees away.

    Chase2015-03-10
  7. Helpful (2)

    "Not for a career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Licensed Personal Banker in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Chase full-time for more than 3 years

    Pros

    Its products basically sell themselves. They have a high level of recognition and many locations. Their reputation is one of the best for banks. They focus a lot on customer service.

    Cons

    Being such a big corporation, it's all about who you know more so than what you know. Every year incentives are lowered and salary stays the same. You're thereby making less and less every year. The company's main concern is their bottom line. They faze out positions like no other by consolidating and giving more responsibilities to individuals without any additional pay.

    Advice to Management

    Pay your employees well to lessen turnover. You're losing hardworking, valuable employees because you lack to appreciate and pay them well. At least don't decr incentives every year.

    Chase2015-01-19
  8. Helpful (2)

    "Personal Banker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Licensed Personal Banker in New York, NY
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Chase full-time for more than 3 years

    Pros

    9 to 5 job with a good 401k

    Cons

    Great Job if you like being treated like a child

    Advice to Management

    Go away

    Chase2014-11-21
  9. Helpful (3)

    "Stay Away."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Licensed Personal Banker in Denver, CO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Chase full-time for more than 3 years

    Pros

    Fellow employees were great.

    Cons

    Record profits but no raises. Incentives change every year and you have to produce double to make the same as you did the year before. No work life balance. Shady sales practices.

    Advice to Management

    Management, Wake Up! Customers, Employees then Profits.

    Chase2014-11-15
  10. "Great if you want to sell the McDonald's of financial products."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Licensed Personal Banker in Scottsdale, AZ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Chase full-time for more than a year

    Pros

    Opportunities for advancement if you land in the right branch with right management Benefits are great Resources of a large company Learned a lot about personal financial management details

    Cons

    Very competitive, no-excuses sales environment Very little autonomy, very micromanaged Work Saturdays Pretend the job needs college degree, does not...many co-workers did not have one Very high turnover in branches Sales goals changed often, targets were made tougher to hit as time went on Working Saturdays

    Chase2014-10-18
Found 326 reviews